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Membership Manager Jobs in Rochester, NY (NOW HIRING)

YMCA of Greater Rochester

Office Manager

Penfield, NY · On-site

$20 - $22/hr

Description $20 to $22/hr. and a Free Family YMCA Membership Under the direction of the Center Director the Office Manager is responsible to provide exceptional administrative support to the licensed ...

YMCA of Greater Rochester

Office Manager

Penfield, NY · On-site

$20 - $22/hr

Office Manager Penfield, NY ( • Eastside Job Type Full-time Description $20 to $22/hr. and a Free Family YMCA Membership Under the direction of the Center Director the Office Manager is responsible ...

Planet Fitness

Assistant Manager

Canandaigua, NY

$19.05/hr

The Assistant Manager will oversee a wide variety of areas within Planet Fitness. Focus being that ... Free Black Card membership and fun exercise incentives Planet Fitness is an Equal Opportunity ...

LaBella Associates

Project Manager (NY)

Rochester, NY · On-site

$65K - $118K/yr

The Program Management Services Division at LaBella provides comprehensive management services for ... membership in any other group protected by federal, state or local laws. LaBella Associates does ...

LaBella Associates

Project Manager (NY)

Rochester, NY · On-site

$65K - $118K/yr

The Program Management Services Division at LaBella provides comprehensive management services for ... membership in any other group protected by federal, state or local laws. LaBella Associates does ...

Macerich Management Company

CAD Manager

Pittsford, NY · On-site +1

The CAD Manager leading a team of computer-aided design (CAD) drafters, designers, and/or ... Comprehensive wellness program including Calm Health and ClassPass memberships * Remote Fridays * ...

New

GO Car Wash

Assistant General Manager

Canandaigua, NY · On-site

$22.50/hr

As an Assistant General Manager at GO Car Wash, you'll learn to manage of your own site. You'll ... membership sales. Commissions are uncapped, and our top performers regularly exceed $2/hour in ...

L3Harris Technologies

Program Manager

Rochester, NY · On-site

$92K - $171K/yr

Program Manager Job Code: 42423 Job Location: Rochester, NY OR Chantilly, VA L3Harris is seeking a ... or membership in any other group protected by federal, state or local laws. L3Harris maintains a ...

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All JobsMembership JobsMembership Manager JobsMembership Manager Jobs in Rochester, NY

Membership Manager information

See Rochester, NY salary details

$24.7K

$57K

$88.8K

How much do membership manager jobs pay per year?

As of Sep 14, 2026, the average yearly pay for membership manager in Rochester, NY is $57,028.00, according to ZipRecruiter salary data. Most workers in this role earn between $45,900.00 and $67,600.00 per year, depending on experience, location, and employer.

What does a membership manager do?

A Membership Manager is responsible for overseeing the recruitment, retention, and engagement of members within an organization, association, or club. They develop strategies to attract new members, manage membership databases, and ensure current members are satisfied with their experience. Additionally, they often coordinate member communications, organize events, and analyze membership trends to improve services and grow the community.

What are the key skills and qualifications needed to thrive as a membership manager, and why are they important?

To thrive as a Membership Manager, you need strong organizational skills, experience in membership development, and a background in sales or customer service, often supported by a relevant degree. Familiarity with customer relationship management (CRM) software and membership database systems is typically required. Excellent interpersonal skills, attention to detail, and proactive problem-solving help build lasting relationships and drive member engagement. These skills are crucial for maintaining high retention rates, fostering community, and achieving organizational growth.

How does a membership manager typically collaborate with other departments to enhance member satisfaction?

Membership Managers often work closely with teams such as marketing, customer service, and events to ensure a seamless and engaging experience for members. They may coordinate with marketing to develop targeted campaigns, partner with events teams to create value-added programming, and share member feedback with leadership to inform organizational improvements. Effective communication and cross-functional teamwork are essential for identifying member needs and delivering high-quality services. This collaborative environment helps Membership Managers stay attuned to trends and maintain strong member relationships.

What is the difference between Membership Manager vs Membership Coordinator?

AspectMembership ManagerMembership Coordinator
CredentialsRelevant experience, sometimes certifications in membership management or nonprofit administrationSimilar credentials, often entry-level or associate certifications
Work EnvironmentOversees membership strategies, manages teams, and develops programsSupports membership activities, handles member inquiries, and assists with events
Employer & Industry UsageUsed in nonprofits, associations, clubs, and professional organizationsCommonly found in similar organizations, often as entry to mid-level roles

The main difference is that Membership Managers focus on strategic planning and leadership within membership programs, while Membership Coordinators handle day-to-day member support and event coordination. Both roles are essential in membership-driven organizations, but the Manager typically has broader responsibilities and oversight.

What are the most commonly searched types of Membership jobs in Rochester, NY?

The most popular types of Membership jobs in Rochester, NY are:

What are popular job titles related to Membership Manager jobs in Rochester, NY?

For Membership Manager jobs in Rochester, NY, the most frequently searched job titles are:

What job categories do people searching Membership Manager jobs in Rochester, NY look for?

The top searched job categories for Membership Manager jobs in Rochester, NY are:

What cities near Rochester, NY are hiring for Membership Manager jobs?

Cities near Rochester, NY with the most Membership Manager job openings:

Membership Manager jobs near you
Infographic showing various Membership Manager job openings in Rochester, NY as of August 2026, with employment types broken down into 81% Full Time, 15% Part Time, and 4% Contract. Highlights an 79% Physical, 3% Hybrid, and 18% Remote job distribution, with an average salary of $57,028 per year, or $27.4 per hour.

Office Manager

Penfield, NY • On-site

YMCA of Greater Rochester
Fitness and Sports Centers • 1 - 5K employees
Learn more about YMCA of Greater Rochesterexternal

$20 - $22/hr

Full-time

Posted 16 days ago

YMCA Of Greater Rochester rating

6.2

Company rating: 6.2 out of 10

Based on 20 frontline employees who took The Breakroom Quiz

Job description

Description

$20 to $22/hr. and a Free Family YMCA Membership


Under the direction of the Center Director the Office Manager is responsible to provide exceptional administrative support to the licensed child care center. The responsibilities include managing records and files, answering phone calls, preparation of all communications related to any departmental activity including billing documents and provide service to members.


SPECIFIC RESPONSIBILITIES:

Provide comprehensive administrative support to the Center and Center Director.

Serve as the first point of contact by greeting parents, visitors, and staff in a professional and welcoming manner.

Monitor and screen all visitors, ensuring adherence to building security and sign-in policies.

Manage and oversee daily check-in and check-out procedures.

Communicate with parents regarding facility information, policies, and enrollment procedures; conduct tours for prospective families as requested.

Answer, screen, and direct incoming phone calls; respond to general inquiries in a timely and courteous manner.

Prepare and distribute correspondence, including memos, letters, forms, and other communications.

Process enrollments and accurately collect and record parent payments in the designated system (Active).

Maintain and update children's files to ensure compliance with OCFS requirements; communicate with families regarding required documentation and updates.

Maintain current records of teacher availability and coordinate classroom coverage as needed.

Support compliance with OCFS regulations and Association policies across all program operations, including maintenance, emergency procedures, incident reporting, purchasing, personnel, and accounting systems.

Assist with the administration of medication in accordance with OCFS regulations.

Maintain all required certifications and credentials.

Attend required meetings and professional development trainings.

Perform other duties as assigned by the supervisor.


Requirements


Must be at least 21 years of age and possess a high school diploma or GED; associate's degree or higher preferred.

Minimum of one (1) year of administrative and customer service experience required; experience in a childcare or youth-serving environment preferred.

Highly organized, professional, and enthusiastic self-starter with strong administrative and time-management skills.

Excellent verbal and written communication skills, including strong proofreading skills and attention to detail.

Proven ability to prioritize workload, manage multiple deadlines, problem-solve effectively, and ensure follow-through on assignments.

Ability to work independently while also collaborating effectively with staff, families, and community partners.

Proficient in Microsoft Office and other standard office software; experience with childcare management software and database systems preferred.

CPR/AED, First Aid, and Medication Administration certification required or ability to obtain within 60 days of hire.

Demonstrates commitment to the YMCA's mission and values, maintaining professionalism, accountability, and a focus on continuous improvement


PHYSICAL REQUIREMENTS:

Must be able to stand for the duration of the shift

Must be able to bend and stoop occasionally

Must be able to lift 45 pounds occasionally

Ability to supervise children by sight at all times.

Ability to move quickly to react to safety issues in the setting (i.e. aggressive behavior).

Ability to move around the classroom to assist children and supervise children with daily activities, social interaction, physical and emotional needs.

Ability to move from space to space, and is required to enter all YMCA environments including, program space, buses, schools, pools, and program area.

What YMCA Of Greater Rochester employees say

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