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Membership Development Assistant Jobs (NOW HIRING)

The Pennsylvania State University

$18 - $24.50/hr

POSITION SPECIFICS Penn State is currently seeking a Development Assistant in supporting Eberly ... Track and code Millennium society membership; * Participate in the unit identified lead tracking ...

The University Of Chicago

$13.50 - $18.50/hr

This role will support the Development & Membership team's efforts to cultivate and steward donors, maintain accurate donor records, and assist with the execution of fundraising projects designed by ...

UFC Gym

Senior Membership Sales Specialist

Puyallup, WA · On-site

$18.74 - $25.74/hr

Participate and provide gym specific input into the development of the gym financial, expense, and operating plan for month. * Assist GM to develop weekend membership plans to deliver financial and ...

UFC Gym

Senior Membership Sales Specialist

Puyallup, WA · On-site

$18.74 - $25.74/hr

Participate and provide gym specific input into the development of the gym financial, expense, and operating plan for month. * Assist GM to develop weekend membership plans to deliver financial and ...

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How much do membership development assistant jobs pay per hour?

As of Sep 14, 2026, the average hourly pay for membership development assistant in the United States is $21.83, according to ZipRecruiter salary data. Most workers in this role earn between $17.55 and $24.04 per hour, depending on experience, location, and employer.

What does a membership development assistant do?

A Membership Development Assistant supports an organization's efforts to grow and retain its membership base. Their responsibilities often include handling new member inquiries, assisting with membership campaigns, maintaining accurate records, and providing excellent customer service to existing members. They may also help organize events, process renewals, and contribute to marketing and outreach initiatives. This role is essential for ensuring member satisfaction and supporting the organization's overall growth strategies.

How does a membership development assistant typically collaborate with other departments to enhance member engagement?

A Membership Development Assistant often works closely with marketing, events, and customer service teams to create and implement initiatives that boost member engagement. This collaboration might involve coordinating promotional campaigns, supporting member-focused events, and ensuring consistent communication across departments. By sharing insights and feedback from members, the assistant helps tailor programs to better meet member needs, making teamwork essential for success in this role.

What are the key skills and qualifications needed to thrive as a membership development assistant, and why are they important?

To thrive as a Membership Development Assistant, you typically need strong organizational skills, attention to detail, and experience with customer relationship management, often supported by a degree in business, marketing, or a related field. Familiarity with CRM software, membership databases, and email marketing platforms is commonly required. Excellent communication, interpersonal skills, and a proactive attitude help build relationships and engage potential members. These abilities are vital for effectively growing membership, maintaining member satisfaction, and supporting organizational goals.

What cities are hiring for Membership Development Assistant jobs?

Cities with the most Membership Development Assistant job openings:

What are the most commonly searched types of Membership Development jobs?

The most popular types of Membership Development jobs are:

What states have the most Membership Development Assistant jobs?

States with the most job openings for Membership Development Assistant jobs include:

What are popular job titles related to Membership Development Assistant jobs?

For Membership Development Assistant jobs, the most frequently searched job titles are:

Infographic showing various Membership Development Assistant job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 14% Part Time, and 2% Contract. Highlights an 86% Physical, 3% Hybrid, and 11% Remote job distribution, with an average salary of $45,409 per year, or $21.8 per hour.

Membership Services - Weekend/Evening Shift Lead

Salina, KS • On-site

Salina Family YMCA Inc
Non-Profits • 51 - 200 employees
Learn more about Salina Family YMCA Incexternal

$12 - $14/hr

Full-time

Posted 24 days ago

Key responsibilities

  • Support, implement, and model systems and practices that enhance member and participant experiences during evening and weekend shifts.

  • Provide leadership and support to Membership Services staff during assigned shifts and assist in organizing staff to support membership development and retention goals.

  • Assist with member engagement activities, including greeting members, addressing their needs, promoting programs, and ensuring member satisfaction.

Job description

JOB TITLE: Membership Services – Wknd/Evening Shift Lead SUPERVISOR: Director of Membership
DEPARTMENT: Membership FLSA STATUS: Full-time
REVISED: AUGUST 2026
We are seeking a dedicated professional to drive our peak-hour operations. This position is exclusively designed for evening and weekend coverage to ensure our facility runs smoothly when our community needs us most. If you thrive in a fast-paced environment and are looking for non-traditional, fixed hours, this role is for you.
SCHEDULE:

Required Availability: This position is strictly for evening and weekend shifts. Applicants must be consistently available to work within the following windows:

  • Weeknights (Monday – Friday): 3:00 PM – 9:15 PM

  • Saturdays: 7:00 AM – 5:00 PM

  • Sundays: 10:00 AM – 5:00 PM (Note: Actual scheduled shifts will fall within these timeframes based on weekly operational needs).


GENERAL FUNCTION

Under the supervision of the Director of Membership, the Membership Services – Shift Lead will support, implement, and model systems and practices that support extraordinary member and participant experiences. Emphasis is on the satisfaction of members and participants’ overall experience, from initial engagement and enrollment to continual connection with the appropriate staff, programs, and services.

The Membership Services – Shift Lead will help build a relationship-based membership experience that moves members and participants along a continuum from connection to committed involvement. The Shift Lead will provide leadership and support to Membership Services staff during assigned evening and weekend shifts and will model the YMCA core values of honesty, respect, responsibility, and caring.

KNOW HOW

The ideal candidate will have proven experience in leadership, customer service, sales, and organizational and interpersonal skills. This person must present a professional image and possess excellent written and oral communication skills. This person should have the ability to work through and resolve conflict situations.

Experience with word processing, computers, and basic accounting skills is preferred. This person will become knowledgeable about membership and all programs and services offered by the Salina Family YMCA, as well as maintain detailed records and work effectively with the Director of Membership and other staff. This person must have experience building positive relationships with staff, volunteers, and members.

ESSENTIAL FUNCTIONS
  • Provide exceptional customer service by greeting all participants, maintaining a clean and safe facility, and always demonstrating professional conduct.
  • Provide leadership and support to assigned staff during evening and weekend shifts.
  • Assist in organizing assigned staff to support membership development and retention goals.
  • Identify and help resolve problem areas to ensure member satisfaction.
  • Sell membership and program enrollment through interactions with existing and potential members.
  • Provide ongoing support to the Membership Director and Coordinator on marketing and promotions.
  • Work with the leadership team to continually improve member and participant engagement and experience.
  • Implement follow-up phone call strategies to new members, prospects, and terminated members.
  • Maintain a presence on the floor by greeting members, ensuring member needs are being met, introducing members to other members, suggesting programs, and being available for questions, resolutions, and staff support.
  • Support the Membership Desk in consistently providing good customer service through orientation training and timely refresher training.
  • Ensure proper implementation of membership desk procedures.
  • Assist in the supervision of Membership Services staff during assigned shifts.
  • Assist with staff training on policies and procedures, including Daxko.
  • Maintain a high level of knowledge of all YMCA programs, services, and policies.
  • Follow all YMCA policies and procedures.
  • Perform all other duties as requested.

PHYSICAL AND MENTAL REQUIREMENTS
Employees must follow all safety requirements of the Salina Family YMCA. Employees must be able to lift a fifty (50) pound object, remain alert, move to various locations, communicate verbally, including projecting the voice across distances, identify noises of distress, ability to handle irate, complaining, or demanding individuals without internalizing or personalizing comments made and have the ability to make sound judgments and decisions, even when distracted by noise or activity. Employees must have their CPR and First Aid Certification within 30 days of hire and maintain active certifications though the duration of employment. Employees must have the ability to recognize potential hazards.
The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
YMCA COMPETENCIES (Team Leader):
Mission Advancement: Models and teaches the Y’s values. Ensures a high level of service with a commitment to changing lives. Provides volunteers with orientation, training, development, and recognition. Cultivates relationships to support fund-raising.
Collaboration: Champions inclusion activities, strategies, and initiatives. Builds relationships to create small communities. Empathetically listens and communicates for understanding when negotiating and dealing with conflict. Effectively tailors’ communications to the appropriate audience. Provides staff with feedback, coaching, guidance and support.
Operational Effectiveness: Provides others with frameworks for making decisions. Conducts prototypes to support the launching of programs and activities. Develops plans and manages best practices through engagement of team. Effectively creates and manages budgets. Holds staff accountable for high-quality results using a formal process to measure progress.
Personal Growth: Shares new insights. Facilitates change; models adaptability and an awareness of the impact of change. Utilizes non-threatening methods to address sensitive issues and inappropriate behavior or performance. Has the functional and technical knowledge and skills required to perform well; uses best practices and demonstrates up-to-date knowledge and skills in technology.
EFFECT OF END RESULT
The Membership Services – Shift Lead will display and model best practices for Membership Sales, Membership Engagement and retention by providing enthusiastic, high quality service through active listening, relationship building and positive interactions. Members will view the YMCA as a friendly, welcoming place and feel a sense of belonging to a “small community”.
This job description is not intended to be all inclusive, but to give a basic structure of the duties; employee may be requested to perform other reasonable related duties as assigned by supervisor. Job descriptions and duties may be modified when deemed appropriate by management.

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