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Membership Development Assistant Jobs in Iowa (NOW HIRING)

All work efforts focus on effectively meeting the needs of the Meskwaki Nation and its membership ... -Assist Housing Director in facilitating and documenting Tribal energy development strategic ...

Assistant Gym Manager

Oskaloosa, IA ยท On-site

$18 - $20/hr

Assistant Gym Manager Anytime Fitness | Oskaloosa, IA (and must be willing to travel to multiple ... Paid on-the-job leadership and professional development training * Free gym membership for you and ...

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Membership Development Assistant information

What does a membership development assistant do?

A Membership Development Assistant supports an organization's efforts to grow and retain its membership base. Their responsibilities often include handling new member inquiries, assisting with membership campaigns, maintaining accurate records, and providing excellent customer service to existing members. They may also help organize events, process renewals, and contribute to marketing and outreach initiatives. This role is essential for ensuring member satisfaction and supporting the organization's overall growth strategies.

How does a membership development assistant typically collaborate with other departments to enhance member engagement?

A Membership Development Assistant often works closely with marketing, events, and customer service teams to create and implement initiatives that boost member engagement. This collaboration might involve coordinating promotional campaigns, supporting member-focused events, and ensuring consistent communication across departments. By sharing insights and feedback from members, the assistant helps tailor programs to better meet member needs, making teamwork essential for success in this role.

What are the key skills and qualifications needed to thrive as a membership development assistant, and why are they important?

To thrive as a Membership Development Assistant, you typically need strong organizational skills, attention to detail, and experience with customer relationship management, often supported by a degree in business, marketing, or a related field. Familiarity with CRM software, membership databases, and email marketing platforms is commonly required. Excellent communication, interpersonal skills, and a proactive attitude help build relationships and engage potential members. These abilities are vital for effectively growing membership, maintaining member satisfaction, and supporting organizational goals.

What cities in Iowa are hiring for Membership Development Assistant jobs?

Cities in Iowa with the most Membership Development Assistant job openings:

Infographic showing various Membership Development Assistant job openings in Iowa as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 18% Part Time, and 2% Contract. Highlights an 86% Physical, 3% Hybrid, and 11% Remote job distribution.

MEMBERSHIP REPRESENTATIVE

Burlington, IA โ€ข On-site

BURLINGTON AREA YMCA INC
1 - 10 employees

Other

Re-posted 9 days ago


Job description

YMCA Front Desk Member

Delivers excellent service to all members, guests, and program participants. Responds to member and guest needs, promotes memberships and programs, and maintains cleanliness and organization of the lobby area.

1. Provides excellent service to members, guests, and program participants in the Y and on the phone, contributing to member retention.

2. Conduct interviews and/or tours responsive to the needs of prospective members; sells memberships.

3. Builds relationships with members; helps members connect with one another and the YMCA.

4. Accurately complete all written membership and program forms by processing member applications, terminations, renewals, class registrations and all other deemed necessary in order to serve members and the community.

5. Handles frontline telephone service by answering incoming calls and transferring calls to appropriate party.

6. Handles and resolves membership concerns and informs supervisor of unusual situations or unresolved issues.

7. Applies all YMCA policies dealing with member services.

8. Complete/balance all daily cash reports and balance cash funds as outlined in front desk procedures manual.

9. General office duties.

10. All other duties as assigned.

Mission Advancement: Accepts and demonstrates the Ys values. Demonstrates a desire to serve others and fulfill community needs. Recruits volunteers and builds effective, supportive working relationships with them. Supports fund-raising.

Collaboration: Works effectively with people of different backgrounds, abilities, opinions, and perceptions. Builds rapport and relates well to others. Seeks first to understand the other person's point of view, and remains calm in challenging situations. Listens for understanding and meaning; speaks and writes effectively. Takes initiative to assist in developing others.

Operational Effectiveness: Makes sound judgments, and transfers learning from one situation to another. Embraces new approaches and discovers ideas to create a better member experience. Establishes goals, clarifies tasks, plans work and actively participates in meetings. Follows budgeting policies and procedures, and reports all financial irregularities immediately. Strives to meet or exceed goals and deliver a high-value experience for members.

Personal Growth: Pursues self-development that enhances job performance. Demonstrates an openness to change, and seeks opportunities in the change process. Accurately assesses personal feelings, strengths and limitations and how they impact relationships. Has the functional and technical knowledge and skills required to perform well; uses best practices and demonstrates up-to-date knowledge and skills in technology.

1. Certifications required within 30 days of hire: CPR/AED, and First Aid.

2. Excellent interpersonal and problem solving skills.

3. Ability to relate effectively to diverse groups of people from all social and economic segments of the community

4. Previous customer service, sales or related experience.

5. Basic knowledge of computers.