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Membership Desk Associate Jobs (NOW HIRING)

Scenthound

Front Desk Associate

Fort Worth, TX · On-site

$15 - $18/hr

Complimentary service membership About the Position: The Sales & Front Desk Associate is a key position at Scenthound, focused on providing exceptional service to every customer. We are looking for ...

Scenthound

Front Desk Associate

Fort Worth, TX · On-site

$18 - $20/hr

Complimentary service membership About the Position: The Sales & Front Desk Associate is a key position at Scenthound, focused on selling memberships while providing exceptional service to every ...

Padel39

Front Desk Associate

Austin, TX · On-site

$16 - $18/hr

Front Desk Associate We seek a friendly, enthusiastic, and detail-oriented Front Desk Associate as ... Membership Sales and Support: Help potential members sign up, explaining membership benefits and ...

Padel39

Front Desk Associate

Carrollton, TX · On-site

$14 - $17/hr

Front Desk Associate We seek a friendly, enthusiastic, and detail-oriented Front Desk Associate as ... Membership Sales and Support: Help potential members sign up, explaining membership benefits and ...

Career Site

Front Desk Associate

Ashburn, VA · On-site

$14.25 - $18.50/hr

Process new memberships, renewals, and membership changes accurately. * Assist members with ... The Front Desk Associate regularly interacts with members, guests, staff, and vendors while working ...

Arch Amenities Group

Front Desk Associate

Ashburn, VA · On-site

$14.25 - $18.50/hr

Process new memberships, renewals, and membership changes accurately. * Assist members with ... The Front Desk Associate regularly interacts with members, guests, staff, and vendors while working ...

Planet Fitness

Front Desk Associate

Monroe, NY · On-site

$16 - $17/hr

As a Front Desk Associate, you will be responsible for providing a superior level of customer ... Perform membership related functions such as sign-ups, contact/billing information updates ...

Planet Fitness

Front Desk Associate

North Babylon, NY · On-site

$17 - $18.25/hr

As a Front Desk Associate, you will be responsible for providing a superior level of customer ... Perform membership related functions such as sign-ups, contact/billing information updates ...

Planet Fitness

Front Desk Associate

Waterville, ME · On-site

$15.10 - $16.10/hr

As a Front Desk Associate, you will be responsible for providing a superior level of customer ... Perform membership related functions such as sign-ups, contact/billing information updates ...

Planet Fitness

Front Desk Associate

Newburgh, NY

$16 - $17/hr

As a Front Desk Associate, you will be responsible for providing a superior level of customer ... Perform membership related functions such as sign-ups, contact/billing information updates ...

Planet Fitness

Front Desk Associate

Brick, NJ · On-site

$15.92 - $16.92/hr

About the Front Desk Associate Role: As a Front Desk Associate, you will be responsible for ... Perform membership related functions such as sign-ups, contact/billing information updates ...

Planet Fitness

Front Desk Associate

Centereach, NY · On-site

$17 - $18.25/hr

About the Front Desk Associate Role: As a Front Desk Associate, you will be responsible for ... Perform membership related functions such as sign-ups, contact/billing information updates ...

Planet Fitness

Front Desk Associate

Carle Place, NY · On-site

$17 - $18.25/hr

As a Front Desk Associate, you will be responsible for providing a superior level of customer ... Perform membership related functions such as sign-ups, contact/billing information updates ...

Planet Fitness

Front Desk Associate

Hazlet, NJ · On-site

$15.92 - $16.92/hr

As a Front Desk Associate, you will be responsible for providing a superior level of customer ... Perform membership related functions such as sign-ups, contact/billing information updates ...

Planet Fitness

Front Desk Associate

Fishkill, NY · On-site

$16 - $17/hr

As a Front Desk Associate, you will be responsible for providing a superior level of customer ... Perform membership related functions such as sign-ups, contact/billing information updates ...

Planet Fitness

Front Desk Associate

Great Neck, NY · On-site

$17 - $18.25/hr

As a Front Desk Associate, you will be responsible for providing a superior level of customer ... Perform membership related functions such as sign-ups, contact/billing information updates ...

Planet Fitness

Front Desk Associate

Peekskill, NY

$16 - $17/hr

About the Front Desk Associate Role: As a Front Desk Associate, you will be responsible for ... Perform membership related functions such as sign-ups, contact/billing information updates ...

Planet Fitness

Front Desk Associate

Amesbury, MA · On-site

$15 - $16/hr

About the Front Desk Associate Role: As a Front Desk Associate, you will be responsible for ... Perform membership related functions such as sign-ups, contact/billing information updates ...

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Membership Desk Associate information

See salary details

$8

$20

$37

How much do membership desk associate jobs pay per hour?

As of Sep 10, 2026, the average hourly pay for membership desk associate in the United States is $20.27, according to ZipRecruiter salary data. Most workers in this role earn between $14.66 and $23.80 per hour, depending on experience, location, and employer.

What does a membership desk associate do?

A Membership Desk Associate is responsible for assisting customers with membership inquiries, sign-ups, renewals, and account updates at organizations such as gyms, wholesale clubs, or community centers. They provide information about membership benefits, handle payments, resolve issues, and ensure excellent customer service. Additionally, they may process guest passes, answer phone calls, and help with administrative tasks related to memberships.

What skills and qualifications are needed to thrive as a membership desk associate?

To succeed as a Membership Desk Associate, you need strong customer service skills, attention to detail, and basic math abilities, often supported by a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, membership management software, and office equipment is typically required. Excellent communication, problem-solving, and interpersonal skills help you engage effectively with members and resolve inquiries. These abilities are essential to ensure smooth operations, positive member experiences, and efficient handling of transactions and requests.

How does a membership desk associate typically collaborate with other departments within an organization?

As a Membership Desk Associate, you will regularly interact with various departments such as sales, customer service, and operations to ensure smooth onboarding and support for members. This role often involves coordinating with the marketing team for promotions, assisting finance with membership billing inquiries, and relaying member feedback to management. Strong communication and teamwork skills are essential, as you'll serve as a bridge between members and internal teams to resolve issues and enhance the member experience.

What is the difference between Membership Desk Associate vs Front Desk Receptionist?

AspectMembership Desk AssociateFront Desk Receptionist
CredentialsHigh school diploma; customer service experienceHigh school diploma; customer service skills
Work EnvironmentGyms, fitness centers, clubsHotels, offices, clinics
Employer & IndustryFitness & recreation industryHospitality & service industry
Primary ResponsibilitiesMembership sign-ups, inquiries, member supportGuest check-in, phone handling, visitor management

The Membership Desk Associate primarily works in fitness centers, focusing on member services and membership management. In contrast, the Front Desk Receptionist typically works in hospitality or office settings, handling guest interactions and administrative tasks. While both roles require strong customer service skills and similar credentials, their work environments and specific duties differ significantly.

What cities are hiring for Membership Desk Associate jobs?

Cities with the most Membership Desk Associate job openings:

What states have the most Membership Desk Associate jobs?

States with the most job openings for Membership Desk Associate jobs include:

What are popular job titles related to Membership Desk Associate jobs?

For Membership Desk Associate jobs, the most frequently searched job titles are:

Membership Desk Associate jobs near you

Front Desk Associate

Fort Worth, TX • On-site

Scenthound Fort Worth Saginaw, TX
See more jobs at Scenthound Fort Worth Saginaw, TXexternal

$13.50 - $17.25/hr

Other

Medical, PTO

Re-posted 2 days ago

Job description

Benefits:

Bonus based on performance

Free food & snacks

Free uniforms

Paid time off

Perks and Benefits:

Direct career growth path to Management positions (Asst. Manager, Manager) and additional options

Competitive hourly base pay, plus tips; sales bonuses

Merit-based pay increases

Paid Vacation

Complimentary service membership

About the Position:

The Sales & Front Desk Associate is a key position at Scenthound, focused on selling memberships while providing exceptional service to every customer.

This position requires:

Sales experience and confidence (membership sales are highly valued!)

Customer service experience (retail, restaurant)

Computer/ Technology proficiency

A passion for dogs and dog health & wellness!

Reliable transportation

Who We Are Looking For:

We are searching for a goal-oriented team member who has a passion for sales and customer service! A successful Sales & Front Desk Associate is outgoing, self-motivated, an independent problem solver, and a compassionate dog lover! We are looking for a motivated team member who wants to advance their career through our training path to become a Scenthound Manager!

Tasks:

Drive membership sales through health and wellness education

Drive key performance indicators – average ticket price and rebook ratio – through memberships, service

add-ons, and retail sales

Develop membership leads; Follow up with potential members

Answer phone calls, schedule customer appointments, manage customer profiles and records

Manage cash drawer – responsible for daily cash handling

Manage customer expectations; Resolve customer concerns; Retain memberships

Adhere to Scenthound sanitary and cleaning practices – keep the reception area clean and presentable

Perform other tasks and duties as assigned by the Scenter Manager

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