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Membership Desk Associate Jobs in Wisconsin (NOW HIRING)

Schulte

Front Desk Associate

Madison, WI · On-site

$14 - $18.25/hr

... memberships + more! Our Company: Schulte Hospitality Group is a division of Schulte Companies, a ... Keep front desk area clean and organized. * Assisting with lobby activation as needed. * Utilize ...

Schulte Companies

Front Desk Associate

Madison, WI · On-site

$14 - $18.25/hr

... memberships + more! Our Company: Schulte Hospitality Group is a division of Schulte Companies, a ... Keep front desk area clean and organized. * Assisting with lobby activation as needed. * Utilize ...

Schulte Companies

Front Desk Associate

Madison, WI · On-site

$14 - $18.25/hr

... memberships + more! Our Company: Schulte Hospitality Group is a division of Schulte Companies, a ... Keep front desk area clean and organized. * Assisting with lobby activation as needed. * Utilize ...

Schulte

Front Desk Associate

Madison, WI · On-site

$14 - $18.25/hr

Schulte Savings Marketplace Discounts on event tickets, electronics, gym memberships + more ... Keep front desk area clean and organized. * Assisting with lobby activation as needed. * Utilize ...

The Lash Lounge

Salon Front Desk Associate

Glendale, WI · On-site

$16/hr

We are looking for a highly motivated and experienced Front Desk Associate for our salon. Your ... Increase membership sales and retail sales * Greet visitors and provide an excellent customer ...

Planet Fitness

Service Desk

Rice Lake, WI · On-site

$12.50 - $13/hr

Free employee Black Card Membership Summary The Service Desk Associate is responsible for service desk administration, membership sales, and overall cleanliness of the facility and equipment. This ...

Planet Fitness

$12.50 - $13/hr

Free employee Black Card Membership Summary The Service Desk Associate is responsible for service desk administration, membership sales, and overall cleanliness of the facility and equipment. This ...

Planet Fitness

Service Desk

Rice Lake, WI · On-site

$12.50 - $13/hr

Free employee Black Card Membership Summary The Service Desk Associate is responsible for service desk administration, membership sales, and overall cleanliness of the facility and equipment. This ...

Planet Fitness

$12.50 - $13/hr

Free employee Black Card Membership Summary The Service Desk Associate is responsible for service desk administration, membership sales, and overall cleanliness of the facility and equipment. This ...

Planet Fitness

$12.50 - $13/hr

Free employee Black Card Membership Summary The Service Desk Associate is responsible for service desk administration, membership sales, and overall cleanliness of the facility and equipment. This ...

Planet Fitness

Service Desk

Rice Lake, WI · On-site

$12.50 - $13/hr

Free employee Black Card Membership Summary The Service Desk Associate is responsible for service desk administration, membership sales, and overall cleanliness of the facility and equipment. This ...

Planet Fitness

Service Desk

Rice Lake, WI · On-site

$12.50 - $13/hr

Free employee Black Card Membership Summary The Service Desk Associate is responsible for service desk administration, membership sales, and overall cleanliness of the facility and equipment. This ...

Planet Fitness

Service Desk

Rice Lake, WI · On-site

$12.50 - $13/hr

Free employee Black Card Membership Summary The Service Desk Associate is responsible for service desk administration, membership sales, and overall cleanliness of the facility and equipment. This ...

Planet Fitness

Service Desk

Rice Lake, WI · On-site

$12.50 - $13/hr

Free employee Black Card Membership Summary The Service Desk Associate is responsible for service desk administration, membership sales, and overall cleanliness of the facility and equipment. This ...

Planet Fitness

Front Desk

Rice Lake, WI · On-site

$12.50 - $13/hr

Free employee Black Card Membership Summary The Service Desk Associate is responsible for service desk administration, membership sales, and overall cleanliness of the facility and equipment. This ...

Planet Fitness

Service Desk

Rice Lake, WI · On-site

$12.50 - $13/hr

Free employee Black Card Membership Summary The Service Desk Associate is responsible for service desk administration, membership sales, and overall cleanliness of the facility and equipment. This ...

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Membership Desk Associate information

What does a membership desk associate do?

A Membership Desk Associate is responsible for assisting customers with membership inquiries, sign-ups, renewals, and account updates at organizations such as gyms, wholesale clubs, or community centers. They provide information about membership benefits, handle payments, resolve issues, and ensure excellent customer service. Additionally, they may process guest passes, answer phone calls, and help with administrative tasks related to memberships.

What skills and qualifications are needed to thrive as a membership desk associate?

To succeed as a Membership Desk Associate, you need strong customer service skills, attention to detail, and basic math abilities, often supported by a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, membership management software, and office equipment is typically required. Excellent communication, problem-solving, and interpersonal skills help you engage effectively with members and resolve inquiries. These abilities are essential to ensure smooth operations, positive member experiences, and efficient handling of transactions and requests.

How does a membership desk associate typically collaborate with other departments within an organization?

As a Membership Desk Associate, you will regularly interact with various departments such as sales, customer service, and operations to ensure smooth onboarding and support for members. This role often involves coordinating with the marketing team for promotions, assisting finance with membership billing inquiries, and relaying member feedback to management. Strong communication and teamwork skills are essential, as you'll serve as a bridge between members and internal teams to resolve issues and enhance the member experience.

What is the difference between Membership Desk Associate vs Front Desk Receptionist?

AspectMembership Desk AssociateFront Desk Receptionist
CredentialsHigh school diploma; customer service experienceHigh school diploma; customer service skills
Work EnvironmentGyms, fitness centers, clubsHotels, offices, clinics
Employer & IndustryFitness & recreation industryHospitality & service industry
Primary ResponsibilitiesMembership sign-ups, inquiries, member supportGuest check-in, phone handling, visitor management

The Membership Desk Associate primarily works in fitness centers, focusing on member services and membership management. In contrast, the Front Desk Receptionist typically works in hospitality or office settings, handling guest interactions and administrative tasks. While both roles require strong customer service skills and similar credentials, their work environments and specific duties differ significantly.

Membership Desk Associate jobs near you

Salon Front Desk Associate

River Hills, WI • On-site

The Lash Lounge
Individual, Family and Community Social Assistance • 11 - 50 employees
Learn more about The Lash Loungeexternal

$16/hr

Other

Re-posted 8 days ago

Job description

Front Desk Associate

The Lash Lounge is the premier salon for Lash Extensions with over 100 locations in the United States. We offer a complete menu of services including Perming, Tinting, Threading, and more. We are proud to create a warm and inviting atmosphere while focusing on the health and care of our guests' natural lashes.

Who We Are Looking For

We are looking for a highly motivated and experienced Front Desk Associate for our salon. Your focus will be on providing an excellent customer experience to all of our guests, selling memberships (which save our guests so much money!) and cultivating a positive work environment. You will be highly focused on membership sales, retail sales, and booking clients. If you have a P.A.S.S.I.O.N for sales and providing outstanding Customer Service, we would love to hear from you!

Responsibilities
  • Increase membership sales and retail sales
  • Greet visitors and provide an excellent customer experience
  • Book appointments in person or by phone
  • Contribute to group operations, such as inventory maintenance
  • Maintain a clean and inviting environment
Required Skills
  • 1+ years customer service or retail sales experience
  • Strong attention to detail
  • Ability to multitask in a fast-paced environment
  • Ability to work some weekends and some evenings
  • Experience with MindBody Software is a plus!
Why Join Our Team?
  • Hourly wage; commensurate with experience + Commissions on sales
  • Growth opportunities
  • Free lash extensions and all other salon services
  • Discounts on retail products

Compensation: $16.00 per hour

The Lash Lounge is a world-class destination for semi-permanent eyelash extensions. We offer a complete menu of services, including eyelash extensions, refills, threading and more. When women visit The Lash Lounge, they enter a retreat designed to rejuvenate from the inside out, so that they can step out and face the world with confidence. We developed a proprietary training program to provide you with the latest, most innovative lashing and guest care courses. Whether new or experienced, you'll get both intensive theory-based and hands-on education to further your professional careers. Finessed over decades with a focus on beautiful, consistent results and the safety of our guests, our curriculum is highly regarded industry-wide and rivals the best in the business.

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