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Membership Desk Associate Jobs (NOW HIRING)

Front Desk Associate

Front Desk Associate-MedSpa

Newtown, PA · On-site

$13 - $16.75/hr

The Front Desk Associate is responsible for creating a welcoming and professional first impression ... Educate clients on services, promotions, and membership options * Check clients in and out, collect ...

The Fitness Equation

Front Desk Associate

Chantilly, VA · On-site

$14.25 - $18.50/hr

Front Desk Associate The Fitness Equation is looking for a professional, performance-driven Front ... Transfer guests to Membership team and TFE Management for tours and membership presentations.

Scenthound

Front Desk Associate

Boise, ID · On-site

$14 - $16/hr

Front Desk Associate The Front Desk Associate is a key position at Scenthound, focused on selling ... Sales experience and confidence (membership sales are highly valued!) * Customer service experience ...

Scenthound

Front Desk Associate

Syracuse, UT · On-site

$12 - $14/hr

Sales & Front Desk Associate The Sales & Front Desk Associate is a key position at Scenthound ... Sales experience and confidence (membership sales are highly valued!) * Customer service experience ...

Scenthound

Front Desk Associate

Shenandoah, TX · On-site

$13 - $16/hr

Sales & Front Desk Associate The Sales & Front Desk Associate is a key position at Scenthound ... Sales experience and confidence (membership sales are highly valued!) * Customer service experience ...

Scenthound

Front Desk Associate

Immaculata, PA · On-site

$15 - $20/hr

Front Desk Associate The Front Desk Associate is a key position at Scenthound, focused on selling ... Sales experience and confidence (membership sales are highly valued!) * Customer service experience ...

Arch Amenities Group

Front Desk Associate

Ashburn, VA · On-site

$14.25 - $18.50/hr

Front Desk Associate The Front Desk Associate serves as the first point of contact for members and ... Process new memberships, renewals, and membership changes accurately. * Assist members with ...

The Fitness Equation

Front Desk Associate

Chantilly, VA · On-site

$13.75 - $17.50/hr

The Front Desk Associate is the first face a member, guest, or staff member sees when entering our ... Transfer guests to Membership team and TFE Management for tours and membership presentations.

Planet Fitness

Front Desk Associate

Oakhurst, NJ · On-site

$15.92 - $16.92/hr

Planet Fitness Front Desk Associate At Planet Fitness, our mission has always been to enhance ... Perform membership related functions such as sign-ups, contact/billing information updates ...

Planet Fitness

Front Desk Associate

Inwood, NY · On-site

$17 - $18.25/hr

Planet Fitness Front Desk Associate At Planet Fitness, our mission has always been to enhance ... Perform membership related functions such as sign-ups, contact/billing information updates ...

PADEL39

Front Desk Associate

Carrollton, TX · On-site

$14 - $17/hr

As a Front Desk Associate, you will ensure a welcoming atmosphere while providing exceptional ... Membership Sales and Support: Help potential members sign up, explaining membership benefits and ...

Planet Fitness

Front Desk Associate

Kings Point, NY · On-site

$17 - $18.25/hr

Planet Fitness Front Desk Associate At Planet Fitness, our mission has always been to enhance ... Perform membership related functions such as sign-ups, contact/billing information updates ...

Scenthound

Front Desk Associate

Fort Worth, TX · On-site

$15 - $18/hr

Complimentary service membership About the Position: The Sales & Front Desk Associate is a key position at Scenthound, focused on providing exceptional service to every customer. We are looking for ...

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Membership Desk Associate information

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How much do membership desk associate jobs pay per hour?

As of Sep 10, 2026, the average hourly pay for membership desk associate in the United States is $20.27, according to ZipRecruiter salary data. Most workers in this role earn between $14.66 and $23.80 per hour, depending on experience, location, and employer.

What does a membership desk associate do?

A Membership Desk Associate is responsible for assisting customers with membership inquiries, sign-ups, renewals, and account updates at organizations such as gyms, wholesale clubs, or community centers. They provide information about membership benefits, handle payments, resolve issues, and ensure excellent customer service. Additionally, they may process guest passes, answer phone calls, and help with administrative tasks related to memberships.

What skills and qualifications are needed to thrive as a membership desk associate?

To succeed as a Membership Desk Associate, you need strong customer service skills, attention to detail, and basic math abilities, often supported by a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, membership management software, and office equipment is typically required. Excellent communication, problem-solving, and interpersonal skills help you engage effectively with members and resolve inquiries. These abilities are essential to ensure smooth operations, positive member experiences, and efficient handling of transactions and requests.

How does a membership desk associate typically collaborate with other departments within an organization?

As a Membership Desk Associate, you will regularly interact with various departments such as sales, customer service, and operations to ensure smooth onboarding and support for members. This role often involves coordinating with the marketing team for promotions, assisting finance with membership billing inquiries, and relaying member feedback to management. Strong communication and teamwork skills are essential, as you'll serve as a bridge between members and internal teams to resolve issues and enhance the member experience.

What is the difference between Membership Desk Associate vs Front Desk Receptionist?

AspectMembership Desk AssociateFront Desk Receptionist
CredentialsHigh school diploma; customer service experienceHigh school diploma; customer service skills
Work EnvironmentGyms, fitness centers, clubsHotels, offices, clinics
Employer & IndustryFitness & recreation industryHospitality & service industry
Primary ResponsibilitiesMembership sign-ups, inquiries, member supportGuest check-in, phone handling, visitor management

The Membership Desk Associate primarily works in fitness centers, focusing on member services and membership management. In contrast, the Front Desk Receptionist typically works in hospitality or office settings, handling guest interactions and administrative tasks. While both roles require strong customer service skills and similar credentials, their work environments and specific duties differ significantly.

What cities are hiring for Membership Desk Associate jobs?

Cities with the most Membership Desk Associate job openings:

What states have the most Membership Desk Associate jobs?

States with the most job openings for Membership Desk Associate jobs include:

What are popular job titles related to Membership Desk Associate jobs?

For Membership Desk Associate jobs, the most frequently searched job titles are:

Membership Desk Associate jobs near you

Membership Desk Associate

Lebanon, NH • On-site

Woodrow Fitness All Jobs
See more jobs at Woodrow Fitness All Jobsexternal

$14.75 - $18.75/hr

Full-time

Re-posted 4 days ago

Key responsibilities

  • Greet and check in all members and guests, and ensure members' accounts are active and up to date.

  • Sell products and services, handle cash and credit transactions, and assist with membership renewals.

  • Answer and direct incoming phone calls, handle client complaints/concerns, and assist the Sales Team with prospective members.

Job description

Description:

Position Title: Membership Associate

FLSA:  Non-Exempt

Reports to:  Membership Service Manager

Position Overview: 

The Membership Associate is the primary customer service contact for all members, guests, or employees. As such, you are considered the “Director of First Impressions” and are responsible for setting our member’s and guests’ experiences at the Club. This position is also responsible for selling products and services.

Key Accountabilities:

· Greets and checks in all members and guests.

· Ensure members’ accounts are active and assist with membership renewals and keeping accounts up to date.

· Sells products and services, responsible for cash and credit transactions.

· Responsible for stocking retail food items in the cooler.

· Liaison between members and the Membership office including prospects and current members.

· Professionally and appropriately handle client complaints/concerns and, when indicated, bring concerns to the Membership Manager.

· Answers and directs all incoming phone calls.

· Performs opening and closing procedures for the Club when assigned those shifts.

· Responsible for keeping the front desk clean, neat, and orderly.

· Attend departmental meetings.

· Assist the Sales Team with prospective members.

· Always maintains professionalism including when not on shift and during use of Club facilities.
Additionally: This position may be asked to assist in other areas of RVC. Cooperation is assumed. All staff members work as a team to provide superior service on which RVC bases its reputation. 

Requirements:

Personal Qualities and Expectations (including special demands):

· Must have experience in customer service.

· Experience in a health club or the hospitality industry is preferred.

· Comfortable in the customer-facing role; interacting with members, guests, and employees.

· Understand all RVC information to answer the questions of members or guests. 

· Knowledge of the services, policies, processes, and procedures at the front desk. 

· Maintain and display a healthy and active lifestyle.

· While on duty, refrain from eating, sitting, reading, Internet surfing, cell phone usage, or any other activities that are not work-related.

· While off duty, always behave as an ambassador for the Club.

Recommended Skills:

· Above-average telephone etiquette

· Computer skills including Outlook, Word, Excel, Google, RVC website, and mobile app.

· Be approachable and personable.

· Genuine interest in assisting with all requests and needs of members, guests, and employees.

· Must have prior customer service experience in a fast-paced environment.

· Must be highly motivated and energetic.

· Excellent oral, written, and interpersonal communication skills

· Organizational skills

· Strong attention to detail

· Must be able to work independently and in a team environment.

Physical Demands and Work Environment:

· Must be able to stand for long periods of time.

· Must be able to look at a computer screen.

· Must be able to manipulate arms, fingers, and hands.

· Noise level may vary.

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