ZipRecruiter

Log In

1

Member Solutions Manager Jobs (NOW HIRING)

Credit Union of Texas

Member Solutions Advisor

Allen, TX · On-site

The Member Solutions Advisor (MSA) is responsible for guiding marketing-generated leads through the ... Manage a daily pipeline of active leads and in-progress applications, maintaining clear priorities ...

Credit Union Texas

Member Solutions Advisor

Allen, TX · On-site

The Member Solutions Advisor (MSA) is responsible for guiding marketing-generated leads through the ... Manage a daily pipeline of active leads and in-progress applications, maintaining clear priorities ...

Credit Union of Texas

Member Solutions Advisor

Allen, TX · On-site

The Member Solutions Advisor (MSA) is responsible for guiding marketing-generated leads through the ... Manage a daily pipeline of active leads and in-progress applications, maintaining clear priorities ...

7 17 Credit Union

MEMBER SOLUTIONS SPECIALIST

Warren, OH · On-site

$16 - $21.50/hr

To assist the member in developing a plan to bring his or her account current. All job positions at ... Problem solving, decision making, time management, interpersonal communications, organization. 4. ...

next page

Showing results 1-20

All JobsMember Solutions JobsMember Solutions Manager Jobs

Member Solutions Manager information

See salary details

$24.5K

$59.5K

$116K

How much do member solutions manager jobs pay per year?

As of Jul 14, 2026, the average yearly pay for member solutions manager in the United States is $59,525.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,000.00 and $68,500.00 per year, depending on experience, location, and employer.

What is the difference between Member Solutions Manager vs Customer Service Manager?

AspectMember Solutions ManagerCustomer Service Manager
Required CredentialsRelevant experience in client/member management, industry-specific certifications often preferredCustomer service experience, often with certifications in customer relations or communication
Work EnvironmentTypically in financial, healthcare, or membership organizations, managing member relationsRetail, service, or corporate settings overseeing customer support teams
Employer & Industry UsageCommon in membership-based industries like healthcare, fitness, or financial servicesWidespread across retail, hospitality, and corporate sectors

The Member Solutions Manager focuses on managing relationships with members or clients within specific industries, ensuring satisfaction and retention. In contrast, the Customer Service Manager oversees customer support teams to resolve issues and improve service quality across various sectors. While both roles require strong communication skills and industry knowledge, their primary focus and industry applications differ.

What does a solutions manager do?

A solutions manager oversees the development and implementation of technical or business solutions to meet client needs. They coordinate between teams, manage project timelines, and ensure solutions align with organizational goals, often utilizing project management tools and requiring strong communication skills.

What is Chick-fil-A's highest paying job?

For a Member Solutions Manager, the highest paying roles typically include senior management positions such as Regional Director or Operations Director, which offer higher salaries and bonuses. These roles require extensive experience, leadership skills, and often involve overseeing multiple locations or teams within the company.

What jobs pay 4000 a week without a degree?

Member Solutions Managers typically earn salaries based on experience and company size, and earning $4,000 weekly without a degree is uncommon in this role. High-paying jobs that can reach this level without a degree often include sales positions, certain skilled trades, real estate agents, or entrepreneurial ventures, which rely more on skills and performance than formal education. These roles may require certifications, licenses, or strong interpersonal skills but generally do not mandate a college degree for high earnings.

What jobs pay 500,000 a year in the US?

In the US, high-paying roles such as executive-level positions like CEOs, CFOs, and other C-suite leaders can earn $500,000 or more annually. Certain specialized professions, including top surgeons, investment bankers, and successful entrepreneurs, may also reach or exceed this income level, often requiring advanced skills, extensive experience, and significant responsibility.
More about Member Solutions Manager jobs
What cities are hiring for Member Solutions Manager jobs? Cities with the most Member Solutions Manager job openings:
What states have the most Member Solutions Manager jobs? States with the most job openings for Member Solutions Manager jobs include:
What job categories do people searching Member Solutions Manager jobs look for? The top searched job categories for Member Solutions Manager jobs are:
Member Solutions Manager jobs near you
Infographic showing various Member Solutions Manager job openings in the United States as of July 2026, with employment types broken down into 85% Full Time, 13% Part Time, 1% Temporary, and 1% Contract. Highlights an 86% Physical, 1% Hybrid, and 13% Remote job distribution, with an average salary of $59,525 per year, or $28.6 per hour.
Director, Member Solutions & Strategy Analytics, Marlborough, MA, Hillsboro, OR, Hybrid

Director, Member Solutions & Strategy Analytics, Marlborough, MA, Hillsboro, OR, Hybrid

Digital Federal Credit Union

Chelmsford, MA • On-site

Full-time

Posted 16 days ago

Digital Federal Credit Union rating

8.4

Company rating: 8.4 out of 10

Based on 13 frontline employees who took The Breakroom Quiz

Job description

Schedule

Mon - Fri: 8 AM - 5 PM (40 Hours)

What You’ll Do

Job Summary: 

The Director of Member Solutions & Strategy Analytics leads the delivery of data and analytics capabilities that drive performance insights, member-centric decision-making, and execution of enterprise strategic initiatives through trusted, governed actionable insights. The role partners closely with the Chief Member Solutions and Strategy Officer (CMSSO) organization and provides thought leadership at the intersection of business and technology to deliver actionable insights across products, portfolios, and enterprise strategy. This role enables a data-driven culture by delivering scalable analytics, standardized metrics, and enterprise dashboards that support growth, profitability, and strategic alignment. Through a federated analytics model, this role ensures business teams can leverage governed enterprise data, tools, and analytics assets to drive consistent, trusted high-impact outcomes.  

Essential Functions: 

Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.  

  • Partner with the CMSSO organization to design and deliver data and analytics capabilities that measure performance across member solutions, including lending, deposits, investments, and insurance, providing insights into product adoption, utilization, satisfaction, pricing effectiveness, and financial performance. 
  • Provide insights that inform portfolio performance and product profitability, growth opportunities, marketing effectiveness, cross-sell and upsell strategies, and product lifecycle decisions including identifying solutions to expand, optimize, or retire. 
  • Develop analytics that measure cost-to-serve across products, channels, and member segments to identify cost drivers, and uncover opportunities to improve efficiency. 
  • Lead the development of enterprise dashboards providing standardized metrics and actionable insights related to member solutions performance and strategic priorities (CMSSO Lens), enabling anytime, anywhere decision support for leadership. 
  • Develop analytics and dashboards that support enterprise strategic priorities, program execution, and enterprise project management (EPMO) oversight through standardized metrics and performance tracking. 
  • Ensure governed and trusted data assets supporting member solutions and enterprise strategy analytics. 
  • Coordinate with other enterprise data and analytics teams to ensure analytics capabilities are built on trusted data foundations and aligned with enterprise architecture and governance standards. 
  • Enable Member Solutions and Enterprise Strategy stakeholders to effectively leverage analytics tools and insights for day-to-day business performance actionable insights enabling daily decision-making and strategic planning. 
  • Lead, mentor, and develop analytics professionals while fostering a culture focused on collaboration, trusted data, reusable capabilities, and measurable business outcomes. 

What You’ll Need

Education & Experience:  

  • Required Education: Bachelor's degree in field relevant to role (or 4 additional years of relevant experience in lieu of a degree), advanced degree preferred. 
  • Required Experience: 8+ years of relevant experience, 4+ years as a People Leader. 

Qualifications & Skills:  

  • 10+ years of experience in business analytics, product analytics, strategy analytics, or enterprise data and analytics within financial services or regulated industries. 
  • Strong experience in customer/member solutions analytics, including product and portfolio performance. 
  • Proven ability to deliver insights on portfolio optimization, profitability, and growth strategy. 
  • Experience supporting enterprise strategy tracking and program performance (EPMO). 
  • Deep experience delivering enterprise dashboards and actionable insights using modern business intelligence platforms. 
  • Strong knowledge of modern BI and analytics tools (e.g., Power BI, Tableau, Looker, ThoughtSpot). 
  • Experience working with enterprise data platforms and cloud-based analytics environments (e.g., Snowflake, Databricks, AWS, Azure, or GCP). 
  • Familiarity with AI-enabled analytics for personalization, optimization, and decision support. 
  • Ability to translate complex analytical findings into clear, actionable insights for executive leadership and business stakeholders. 
  • Strong executive communication and cross-functional stakeholder management skills across product, strategy, and technology teams. 
  • Proven ability to build and lead high-performing analytics teams within complex enterprise environment

What We Do

DCU is the largest credit union headquartered in New England – serving more than one million members in all 50 states. With over 1,700 team members, we strive to make DCU a great place to work with an excellent work-life balance, and a community that cares.

DCU is an equal opportunity employer, and we value diversity, inclusion, and equity at our company. We evaluate qualified applicants without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. 

If you’re applying for a job and need a reasonable accommodation for any part of the employment process, please send an email to careers@dcu.org and let us know the nature of your request and contact information. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to from this email address.

DCU is not currently offering Visa transfer/ sponsorship for this position.

Expected Pay Range

$164,000 - $197,000

#INDLw

What Digital Federal Credit Union employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply