Be Seen First
Member Services Representative Reports To: Manager, Member Services Locations: Columbus, IN SIHO's Member Services Representatives assist in creating an excellent experience for SIHO's members and ...
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Be Seen First
Member Services Representative Reports To: Manager, Member Services Locations: Columbus, IN SIHO's Member Services Representatives assist in creating an excellent experience for SIHO's members and ...
Be Seen First
Member Services Representative Reports To: Manager, Member Services Locations: Columbus, IN SIHO's Member Services Representatives assist in creating an excellent experience for SIHO's members and ...
Quick apply
Be Seen First
Member Services Representative Reports To: Manager, Member Services Locations: Columbus, IN SIHO's Member Services Representatives assist in creating an excellent experience for SIHO's members and ...
Member Services Representative Reports To: Manager, Member Services Locations: Indianapolis, IN and Columbus, IN **Not open to remote candidates at this time SIHO's Member Services Representatives ...
Member Services Representative Reports To: Manager, Member Services Locations: Indianapolis, IN and Columbus, IN **Not open to remote candidates at this time SIHO's Member Services Representatives ...
SIHO's Member Services Representatives assist in creating an excellent experience for SIHO ... High School Diploma and 2 years of Customer service experience Working experience of Microsoft ...
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SIHO's Member Services Representatives assist in creating an excellent experience for SIHO ... High School Diploma and 2 years of Customer service experience Working experience of Microsoft ...
SIHO's Member Services Representatives assist in creating an excellent experience for SIHO ... High School Diploma and 2 years of Customer service experience Working experience of Microsoft ...
Quick apply
SIHO's Member Services Representatives assist in creating an excellent experience for SIHO ... High School Diploma and 2 years of Customer service experience Working experience of Microsoft ...
Member Services Representative
Schererville, IN · On-site
$15/hr
Opportunity for advancement Member Service Representative | Fit Fusion Overview The Member Services Representative contributes to building a fiercely fun fitness environment for team members while ...
Quick apply
Member Services Representative
Schererville, IN · On-site
$15/hr
Opportunity for advancement Member Service Representative | Fit Fusion Overview The Member Services Representative contributes to building a fiercely fun fitness environment for team members while ...
SIHO's Member Services Representatives assist in creating an excellent experience for SIHO ... High School Diploma and 2 years of Customer service experience Working experience of Microsoft ...
Quick apply
SIHO's Member Services Representatives assist in creating an excellent experience for SIHO ... High School Diploma and 2 years of Customer service experience Working experience of Microsoft ...
Member Services Representative
Schererville, IN · On-site
$15/hr
Opportunity for advancement Member Service Representative | Fit Fusion Overview The Member Services Representative contributes to building a fiercely fun fitness environment for team members while ...
Member Services Representative
Schererville, IN · On-site
$15/hr
Opportunity for advancement Member Service Representative | Fit Fusion Overview The Member Services Representative contributes to building a fiercely fun fitness environment for team members while ...
Member Services Representative
Noblesville, IN · On-site
$15/hr
Opportunity for advancement Member Service Representative | Fit Fusion Overview The Member Services Representative contributes to building a fiercely fun fitness environment for team members while ...
Quick apply
Member Services Representative
Noblesville, IN · On-site
$15/hr
Opportunity for advancement Member Service Representative | Fit Fusion Overview The Member Services Representative contributes to building a fiercely fun fitness environment for team members while ...
Member Services Representative
Schererville, IN · On-site
$15/hr
Opportunity for advancement Member Service Representative | Fit Fusion Overview The Member Services Representative contributes to building a fiercely fun fitness environment for team members while ...
Quick apply
Member Services Representative
Schererville, IN · On-site
$15/hr
Opportunity for advancement Member Service Representative | Fit Fusion Overview The Member Services Representative contributes to building a fiercely fun fitness environment for team members while ...
Member Services Representative
Schererville, IN · On-site
$15/hr
Opportunity for advancement Member Service Representative | Fit Fusion Overview The Member Services Representative contributes to building a fiercely fun fitness environment for team members while ...
Member Services Representative
Schererville, IN · On-site
$15/hr
Opportunity for advancement Member Service Representative | Fit Fusion Overview The Member Services Representative contributes to building a fiercely fun fitness environment for team members while ...
Member Services Representative
Noblesville, IN · On-site
$15/hr
Opportunity for advancement Member Service Representative | Fit Fusion Overview The Member Services Representative contributes to building a fiercely fun fitness environment for team members while ...
Quick apply
Member Services Representative
Noblesville, IN · On-site
$15/hr
Opportunity for advancement Member Service Representative | Fit Fusion Overview The Member Services Representative contributes to building a fiercely fun fitness environment for team members while ...
Member Services Representative
Noblesville, IN · On-site
$15/hr
Opportunity for advancement Member Service Representative | Fit Fusion Overview The Member Services Representative contributes to building a fiercely fun fitness environment for team members while ...
Member Services Representative
Noblesville, IN · On-site
$15/hr
Opportunity for advancement Member Service Representative | Fit Fusion Overview The Member Services Representative contributes to building a fiercely fun fitness environment for team members while ...
Member Services Representative
Noblesville, IN · On-site
$15/hr
Opportunity for advancement Member Service Representative | Fit Fusion Overview The Member Services Representative contributes to building a fiercely fun fitness environment for team members while ...
Member Services Representative
Noblesville, IN · On-site
$15/hr
Opportunity for advancement Member Service Representative | Fit Fusion Overview The Member Services Representative contributes to building a fiercely fun fitness environment for team members while ...
... Member Services Representatives. Our Member Services team is focused on building long-term member relationships to achieve our new member acquisition and retention goals. This position reports to the ...
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... Member Services Representatives. Our Member Services team is focused on building long-term member relationships to achieve our new member acquisition and retention goals. This position reports to the ...
... Member Services Representatives. Our Member Services team is focused on building long-term member relationships to achieve our new member acquisition and retention goals. This position reports to the ...
... Member Services Representatives. Our Member Services team is focused on building long-term member relationships to achieve our new member acquisition and retention goals. This position reports to the ...
Member Services Representative
Columbus, IN · On-site +1
SIHO's Member Services Representatives assist in creating an excellent experience for SIHO ... High School Diploma and 2 years of Customer service experience * Working experience of Microsoft ...
Member Services Representative
Columbus, IN · On-site +1
SIHO's Member Services Representatives assist in creating an excellent experience for SIHO ... High School Diploma and 2 years of Customer service experience * Working experience of Microsoft ...
Member Services Representative
Evansville, IN · On-site
$11/hr
Employee discounts Member Services Representative Position Summary The Member Services Representative (MSR) serves as the first and last point of contact for members and guests, playing a critical ...
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Member Services Representative
Evansville, IN · On-site
$11/hr
Employee discounts Member Services Representative Position Summary The Member Services Representative (MSR) serves as the first and last point of contact for members and guests, playing a critical ...
Member Services Representative
Evansville, IN · On-site
$11/hr
Employee discounts Member Services Representative Position Summary The Member Services Representative (MSR) serves as the first and last point of contact for members and guests, playing a critical ...
Member Services Representative
Evansville, IN · On-site
$11/hr
Employee discounts Member Services Representative Position Summary The Member Services Representative (MSR) serves as the first and last point of contact for members and guests, playing a critical ...
The Member Services Representative (MSR) is the first and last interaction our members have at our facilities so they are the face of our operation! The MSR handles all preliminary guest questions ...
The Member Services Representative (MSR) is the first and last interaction our members have at our facilities so they are the face of our operation! The MSR handles all preliminary guest questions ...
Member Services Representative Two information
What is the difference between Member Services Representative Two vs Member Services Representative One?
| Aspect | Member Services Representative Two | Member Services Representative One |
|---|---|---|
| Required Credentials | High school diploma; some roles may prefer relevant certifications | High school diploma or equivalent |
| Work Environment | Customer service in call centers, offices, or remote settings | Customer service in similar environments, often entry-level |
| Employer & Industry Usage | Common in healthcare, insurance, and financial services | Similar industries, often as entry-level roles |
| Search & Comparison Intent | Looking for roles with increased responsibilities or experience | Entry-level or initial member service roles |
The Member Services Representative Two typically requires more experience or certifications than the Member Services Representative One. It involves handling more complex member inquiries and providing higher-level support within customer service environments in industries like healthcare and insurance. The role is suited for those seeking advancement from entry-level positions.
What are popular job titles related to Member Services Representative Two jobs in Indiana? For Member Services Representative Two jobs in Indiana, the most frequently searched job titles are:
What job categories do people searching Member Services Representative Two jobs in Indiana look for? The top searched job categories for Member Services Representative Two jobs in Indiana are:
What cities in Indiana are hiring for Member Services Representative Two jobs? Cities in Indiana with the most Member Services Representative Two job openings:
Full-time
Medical, Dental, Vision, Life, Retirement, PTO
Re-posted 11 days ago
Job description
Job Title: Member Services Representative
Reports To: Manager, Member Services
Locations: Columbus, IN
SIHO’s Member Services Representatives assist in creating an excellent experience for SIHO’s members and their providers. The primary responsibility of this position is to respond to member’s and providers inquiries. This position mainly responds to telephonic inquiries but may also be responsible for responding to written inquiries and assisting walk-in members. This is a non-exempt position reporting to the Manager of Member Services.
Brief Description of Duties:
- Assist members with navigating their healthcare needs by explaining benefits, solving claim concerns, finding a doctor nearby or being their healthcare advocate
- Comply with regulatory requirements while addressing customer needs which may include complex benefit questions.
- Record details of inquiries, comments, complaints, and transactions.
- Escalate unresolved and pending customer grievances.
- Support teammates as business needs require to ensure the organization is meeting the needs of our members and providers
- Strive for first call resolution while demonstrating SIHO’s dedication to proactively work to resolve members questions and concerns.
- Work with partners in other departments, or to Doctors’ offices to help resolve a customer concern.
- Support your teammates as business needs require to ensure we are meeting the needs of our customers.
- Performs other relevant duties deemed necessary to achieve department and company-wide goals.
Traits we are looking for:
- Trustworthy
- Empathic
- Proactive
- Compassionate
- Good Listener
- Problem Solver
- Communicator
- Patient
- Personable & Collaborative
Minimum Skills Requirement:
- Possess a passion for customer service
- Excellent communications (oral and written) and strong listening skills
- Experience in healthcare is preferred, but not required
- General knowledge and understanding of health insurance
- This job calls for strong emotional intelligence to proactively provide solutions, ensuring the member's health and safety
- Ability to maintain attendance to support required quality and quantity of work
Company Description
Our Vision
SIHO Insurance Services will be the premier healthcare delivery system administration company, known and respected for its Insurance high quality people, innovative products and outstanding services.
About SIHO Insurance Services
Sourced by ZipRecruiter
Industry
Insurance services
Company size
51 - 200 Employees
Headquarters location
Columbus, IN, US
Year founded
1987