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Member Services Manager Jobs in Puerto Rico (NOW HIRING)

Stephens Landscaping Professionals LLC

PR · On-site

$11.75 - $14.50/hr

Support your Team Leader with completing construction services, including stone patios, walkways ... Equipment & Tool Management: * Ensure all landscaping equipment is maintained, stored, and used ...

Stephens Landscaping Professionals LLC

PR · On-site

$10 - $12.50/hr

Support your Team Leader with completing construction services, including stone patios, walkways ... Equipment & Tool Management: * Ensure all landscaping equipment is maintained, stored, and used ...

Marriott

PR · On-site

JOB SUMMARY Manages housekeeping functions and staff to ensure property guest rooms, public space ... When you join the Sheraton family, you become a member of its global community. We've been a place ...

Marriott

Director of Services

San Juan, PR · On-site

JOB SUMMARY Manages housekeeping functions and staff to ensure property guest rooms, public space ... When you join the Sheraton family, you become a member of its global community. We've been a place ...

Walgreens

Emerging Store Manager

Ponce, PR · On-site

Supervises customer service associates and designated hitters. Responsible for managing front end ... Supports Store Manager in leveraging data, analysis, and team member input to make fact-based ...

Walgreens

PR · On-site

Supervises customer service associates and designated hitters. Responsible for managing front end ... Supports Store Manager in leveraging data, analysis, and team member input to make fact-based ...

Walgreens

Emerging Store Manager

Carolina, PR · On-site

Supervises customer service associates and designated hitters. Responsible for managing front end ... Supports Store Manager in leveraging data, analysis, and team member input to make fact-based ...

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Member Services Manager information

What does a member services manager do?

A Member Services Manager is responsible for overseeing the support and satisfaction of an organization's members. Their duties typically include managing a team that handles member inquiries, resolving issues, and ensuring that members have a positive experience. They may also develop strategies to improve member retention, coordinate membership programs, and analyze feedback to enhance services. This role often requires strong communication, problem-solving, and leadership skills.

What are the key skills and qualifications needed to thrive as a member services manager?

To thrive as a Member Services Manager, you need strong customer service skills, leadership experience, and a background in business administration or a related field. Familiarity with CRM software, membership management systems, and data analysis tools is typically required. Outstanding communication, problem-solving abilities, and emotional intelligence help build positive member relationships and lead effective teams. These skills ensure high member satisfaction, efficient service delivery, and overall organizational success.

How does a member services manager typically collaborate with other departments to enhance member experience?

A Member Services Manager often works closely with teams such as marketing, operations, and IT to ensure a seamless experience for members. This collaboration can involve sharing member feedback, coordinating events, resolving service issues, and implementing new technologies or processes. Regular cross-departmental meetings and open communication channels are common practices, allowing the Member Services Manager to advocate for member needs and drive continuous improvement. This teamwork not only helps resolve challenges efficiently but also supports organizational goals related to member satisfaction and retention.

What are the most commonly searched types of Member Services jobs in Puerto Rico?

The most popular types of Member Services jobs in Puerto Rico are:

What job categories do people searching Member Services Manager jobs in Puerto Rico look for?

The top searched job categories for Member Services Manager jobs in Puerto Rico are:

What cities in Puerto Rico are hiring for Member Services Manager jobs?

Cities in Puerto Rico with the most Member Services Manager job openings:

Member Services Manager jobs near you
Infographic showing various Member Services Manager job openings in Puerto Rico as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 16% Part Time, 2% Temporary, and 4% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution.

Supervisory Program Manager (Disability Services Section Manager)

Criminal Investigation & Law Enforcement | IRS Careers

Mayaguez, PR • On-site

$125K/yr

Full-time

Posted 11 days ago

Job description

WHAT IS CRCO - Chief Risk & Control Officer?
A description of the business units can be found at: https://www.jobs.irs.gov/about/who/business-divisions
  • Position(s) are to be filled in following area(s):
    • CRCO - Civil Rights Compliance, Disability Services

REVIEW THE ADDITIONAL INFORMATION BELOW FOR FURTHER DETAILSQualifications:

Federal experience is not required. Experience may have been gained in the public sector, private sector or through Volunteer Service. One year of experience refers to full-time work; part-timework is considered on a prorated basis. To ensure full credit for your work experience, please indicate dates of employment by month/day/year, and indicate number of hours worked per week, on your resume.
SPECIALIZED EXPERIENCE: You must have one (1) year of specialized experience at a level of difficulty and responsibility equivalent to the next lower level within the payband or GS grade in the normal line of progression in the Federal service that demonstrates the required managerial skills and technical competence required to perform the job.
To be qualifying for this position your experience must include:

  • Experience that demonstrated management/leadership experience such as applying management techniques, methods, theories, principles, or labor relations concepts for the accomplishment of all program objectives with combined technical and administrative oversight. This experience may have been gained through work experience as a project/program manager, team lead or project/program lead, technical advisor, or senior specialist/analyst that included managing resources, providing support to managers, mentoring team members, providing day to day guidance training and/or oversight of peers or others.
  • Experience applying regulations, other official guidance, and principles, including the latest procedures and techniques sufficient to oversee the planning, development, and implementation of the technical aspects of programs specific to the position being filled.
  • Experience applying communicative techniques to effectively and diplomatically interact with internal and external customers.
  • Overseeing and supporting personnel responsible for agency-wide service operations, contract administration, and/or accommodation support activities.
  • Providing advice and/or instruction to employees on both work and administrative matters to improve workload efficiency and meet program goals.
  • Influencing the effectiveness, accessibility initiatives, and maintain compliance with federal disability requirements across agency operations.
  • Communicating both orally and in writing with all levels of management and subordinate employees to provide guidance and direction.

AND
You must also meet the following requirement(s):

  • TIME AFTER COMPETITIVE APPOINTMENT (TACA): By the closing date (or if this is an open continuous announcement, by the cut-off date) specified in this job announcement, current civilian employees must have completed at least 90 days of federal civilian service since their latest non-temporary appointment from a competitive referral certificate, known as time after competitive appointment. For this requirement, a competitive appointment is one where you applied to and were appointed from an announcement open to "All US Citizens"

For more information on qualifications please refer to OPM's Qualifications Standards.
Go to Understanding the IRS Paybands for GS/IR conversion.

Education:A college or university degree generally must be from an accredited (or pre-accredited) college or university recognized by the U.S. Department of Education. For a list of schools which meet these criteria, please refer to Department of Education Accreditation page.
FOREIGN EDUCATION: Education completed in foreign colleges or universities may be used to meet the requirements. You must show proof the education credentials have been deemed to be at least equivalent to that gained in conventional U.S. education program. It is your responsibility to provide such evidence when applying. Click here (Section 3, Explanation of Terms) or here for Foreign Education Credentialing instructions.
We recommend choosing an evaluator from a member organization of one of the following national associations of credential evaluation services: National Association of Credential Evaluation Services (NACES) or Association of International Credentials Evaluators (AICE).Employment Type: OTHER

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