ZipRecruiter

Log In

1

Member Services Manager Jobs in Puerto Rico (NOW HIRING)

Global Partners

Guest Service Supervisor

Vega Alta, PR

$16.50 - $19.50/hr

Supervise employees making sure they are performing all the job duties implemented by management ... A member of our Talent Acquisition team will review your application and may connect you with the ...

Global Partners

Guest Service Supervisor

Gurabo, PR

$19.10 - $22.31/hr

Supervise employees making sure they are performing all the job duties implemented by management ... A member of our Talent Acquisition team will review your application and may connect you with the ...

Global Partners

Guest Service Supervisor

Rincon, PR

$16.50 - $19.50/hr

Supervise employees making sure they are performing all the job duties implemented by management ... A member of our Talent Acquisition team will review your application and may connect you with the ...

Global Partners

Guest Service Supervisor

Mayaguez, PR

$16.60 - $19.81/hr

Supervise employees making sure they are performing all the job duties implemented by management ... A member of our Talent Acquisition team will review your application and may connect you with the ...

Global Partners

Guest Service Supervisor

San German, PR

$15.51 - $18.51/hr

Supervise employees making sure they are performing all the job duties implemented by management ... A member of our Talent Acquisition team will review your application and may connect you with the ...

Costco

Membership Clerk

Bayamon, PR · On-site

... and service locations. Enlists assistance for member loading or shopping. Responds helpfully to member concerns, secures manager assistance as necessary. * Issues membership cards using computer ...

Whistleexpresscarwash

$11.75 - $15.25/hr

... member sign-ups, changes, and account ... management. * Follow company policies related to pricing and discounts. Wash Station Service

AbbVie

PR · On-site

Serves as an integral member of site leadership team with a focus on ensuring quality system ... Manages change related to compendia, supplier/service provider notifications, material ...

AbbVie

PR · On-site

Serves as an integral member of site leadership team with a focus on ensuring quality system ... Manages change related to compendia, supplier/service provider notifications, material ...

next page

Showing results 1-20

All JobsMember Services JobsMember Services Manager JobsMember Services Manager Jobs in Puerto Rico

Member Services Manager information

What does a member services manager do?

A Member Services Manager is responsible for overseeing the support and satisfaction of an organization's members. Their duties typically include managing a team that handles member inquiries, resolving issues, and ensuring that members have a positive experience. They may also develop strategies to improve member retention, coordinate membership programs, and analyze feedback to enhance services. This role often requires strong communication, problem-solving, and leadership skills.

What are the key skills and qualifications needed to thrive as a member services manager?

To thrive as a Member Services Manager, you need strong customer service skills, leadership experience, and a background in business administration or a related field. Familiarity with CRM software, membership management systems, and data analysis tools is typically required. Outstanding communication, problem-solving abilities, and emotional intelligence help build positive member relationships and lead effective teams. These skills ensure high member satisfaction, efficient service delivery, and overall organizational success.

How does a member services manager typically collaborate with other departments to enhance member experience?

A Member Services Manager often works closely with teams such as marketing, operations, and IT to ensure a seamless experience for members. This collaboration can involve sharing member feedback, coordinating events, resolving service issues, and implementing new technologies or processes. Regular cross-departmental meetings and open communication channels are common practices, allowing the Member Services Manager to advocate for member needs and drive continuous improvement. This teamwork not only helps resolve challenges efficiently but also supports organizational goals related to member satisfaction and retention.

What are the most commonly searched types of Member Services jobs in Puerto Rico?

The most popular types of Member Services jobs in Puerto Rico are:

What job categories do people searching Member Services Manager jobs in Puerto Rico look for?

The top searched job categories for Member Services Manager jobs in Puerto Rico are:

What cities in Puerto Rico are hiring for Member Services Manager jobs?

Cities in Puerto Rico with the most Member Services Manager job openings:

Member Services Manager jobs near you
Infographic showing various Member Services Manager job openings in Puerto Rico as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 16% Part Time, 2% Temporary, and 4% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution.

Supervisor Guest Services - Hampton Inn & Suites Isla Verde

Hilton Worldwide Holdings, Inc.

San Juan, PR • On-site

$17/hr

Full-time

Posted 29 days ago

Hilton rating

6.4

Company rating: 6.4 out of 10

Based on 760 frontline employees who took The Breakroom Quiz

54th of 108 rated hotels

Job description


Exceptional Hospitality Starts with You
Picture yourself brightening someone's day. When you join our Hotels team, that's exactly what you'll do every time you come to work! As a Guest Services Supervisor, you're not just supervising day-to-day guest services operations - you're spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.
Responsibilities
Here's what you'll do during a typical day:
  • Supervise guest services team: Lead team members in performing all guest services functions, including bell services, luggage storage, package delivery, valet, parking, and related systems to ensure a seamless guest experience
  • Lead day-to-day team operations: Assign tasks, lead pre-shift meetings, and provide training, guidance, and in the moment feedback
  • Oversee guest issue resolution: Respond to guest inquiries and concerns directly while supporting team members in in handling complex or escalated issues
  • Manage special projects: Lead department initiatives or ad-hoc assignments

Qualifications
What It Takes to Make the Stay
At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:
A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.
About Us
Join an Award-Winning Workplace Culture
At Hilton, we don't just deliver exceptional experiences for our guests-we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we've welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.
Our award-winning culture has earned us repeated recognition on the World's Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands, and a company-wide commitment to providing the best stay for every guest, we're setting new standards for the future of travel.
Whether you're starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career-and help us make every stay a little more magical.
Curious about life at Hilton? Explore our Careers Blog to see why we're more than a great place to stay-we're a great place to work.

What Hilton employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply