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Member Services Director Jobs (NOW HIRING)

West Park

Social Services Director

Philadelphia, PA · On-site

West Park is looking for a Social Services Director to join our incredible team! We're not just a ... Participate as a member of the team to address Social Service sections of MDS and care plans.

YMCA of Greater Dayton

Member Services

Springboro, OH

$11 - $13.20/hr

Communicates to direct supervisor any concerns or incidents that may need follow-up. * Communicates any suggestions to improve member services. Qualifications: * Must be 18 years of age. High school ...

YMCA of Greater Dayton

Member Services

Springboro, OH · On-site

$11 - $13.20/hr

Communicates to direct supervisor any concerns or incidents that may need follow-up. * Communicates any suggestions to improve member services. Qualifications: * Must be 18 years of age. High school ...

YMCA of Greater Dayton

Member Services

Xenia, OH

$11 - $13.20/hr

Communicates to direct supervisor any concerns or incidents that may need follow-up. * Communicates any suggestions to improve member services. Qualifications: * Must be 18 years of age. High school ...

YMCA of Greater Dayton

Member Services

Dayton, OH

Communicates to direct supervisor any concerns or incidents that may need follow-up. * Communicates any suggestions to improve member services. Qualifications: * Must be 18 years of age. High school ...

YMCA of Greater Dayton

Member Services

Dayton, OH

Communicates to direct supervisor any concerns or incidents that may need follow-up. * Communicates any suggestions to improve member services. Qualifications: * Must be 18 years of age. High school ...

YMCA of Greater Dayton

Member Services

Xenia, OH · On-site

$11 - $13.20/hr

Communicates to direct supervisor any concerns or incidents that may need follow-up. * Communicates any suggestions to improve member services. Qualifications: * Must be 18 years of age. High school ...

YMCA of Greater Dayton

Member Services

Dayton, OH

Communicates to direct supervisor any concerns or incidents that may need follow-up. * Communicates any suggestions to improve member services. Qualifications: * Must be 18 years of age. High school ...

YMCA of Greater Dayton

Member Services

Dayton, OH · On-site

$11 - $13.20/hr

Communicates to direct supervisor any concerns or incidents that may need follow-up. * Communicates any suggestions to improve member services. Qualifications: * Must be 18 years of age. High school ...

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Member Services Director information

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$35K

$92.1K

$175K

How much do member services director jobs pay per year?

As of Jul 19, 2026, the average yearly pay for member services director in the United States is $92,073.00, according to ZipRecruiter salary data. Most workers in this role earn between $60,000.00 and $110,000.00 per year, depending on experience, location, and employer.

What does a Member Services Director do?

A Member Services Director is responsible for overseeing the delivery of services and support to members within an organization, such as a club, association, or nonprofit. They manage member engagement, address concerns, and develop strategies to improve member satisfaction and retention. Their duties often include supervising staff, coordinating events or programs, and ensuring effective communication between the organization and its members. The role requires strong leadership, customer service skills, and the ability to analyze and respond to member needs.

What is the difference between Member Services Director vs Member Relations Manager?

AspectMember Services DirectorMember Relations Manager
ResponsibilitiesOversees member support, service programs, and departmental operationsBuilds relationships, manages member engagement, and addresses member concerns
CredentialsTypically requires a bachelor's degree; experience in customer service or membership managementSimilar credentials; strong communication and interpersonal skills
Work EnvironmentLeadership role within membership or customer service departmentsFrontline role focusing on member interaction and relationship building
Industry UsageCommon in associations, clubs, and non-profitsOften used in similar settings, emphasizing member engagement

The Member Services Director focuses on managing the overall member support operations, while the Member Relations Manager emphasizes building and maintaining strong relationships with members. Both roles require similar credentials and are vital in member-focused organizations, but they differ in scope and daily responsibilities.

What are the key skills and qualifications needed to thrive as a Member Services Director, and why are they important?

To thrive as a Member Services Director, you need strong leadership, customer service expertise, and a background in business administration or a related field. Familiarity with member management software, CRM systems, and relevant certifications such as Certified Association Executive (CAE) is often required. Exceptional interpersonal, problem-solving, and communication skills set top performers apart in this role. These abilities are crucial for ensuring member satisfaction, retention, and the effective management of member-focused programs within an organization.

What are some common challenges faced by a Member Services Director, and how can they be overcome?

A Member Services Director often encounters challenges such as managing high member expectations, addressing diverse needs, and ensuring consistent service quality across their team. Balancing these demands requires strong communication skills and the ability to implement efficient processes for handling feedback and resolving issues. Collaborating closely with other departments, such as marketing and operations, is also essential to improve the overall member experience and foster retention. Regular training and performance reviews help maintain high service standards and support team development.
What cities are hiring for Member Services Director jobs? Cities with the most Member Services Director job openings:
What are the most commonly searched types of Member Services jobs? The most popular types of Member Services jobs are:
What states have the most Member Services Director jobs? States with the most job openings for Member Services Director jobs include:
Member Services Director jobs near you
Infographic showing various Member Services Director job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 83% Full Time, 14% Part Time, 1% Temporary, and 1% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $92,073 per year, or $44.3 per hour.
Social Services Director

Social Services Director

Tulsa Nursing Center

Tulsa, OK • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 10 days ago

Job description

) Social Services Director
Tulsa Nursing Center
Tulsa, OK
Tulsa Nursing Center in Tulsa, OK is hiring a Social Services Director. A rewarding career is waiting for you at a great facility that specializes in long-term and rehabilitative care! If you are an experienced Social Services Director, we have the opportunity for you.
As the Social Services Director at Tulsa Nursing Center in Tulsa, OK, you will be a member of the facilitys interdisciplinary team. The Social Worker participates in care planning and coordinates referrals to other healthcare providers and facilitates the development of resident discharge plans. The Social Worker also coordinates self-governing resident and family councils.
Come be a part of our mission to provide superior clinical care, rehabilitation, wellness, and supportive services that meet the wants, needs, and expectations of our patients and residents. We offer competitive compensation, health, dental, and vision insurance, company paid life insurance, holiday pay, paid time off, employee appreciation events and much more.
At Tulsa Nursing Center in Tulsa, OK, you will be a part of a well-respected facility that is making an impact in the lives of our residents, our team and the community in which we serve. We look forward to you joining our team!
Responsibilities Include:
  • Coordinates all admissions to the facility. This includes re-admissions, room moves, and patient inquires.
  • Coordinates all discharges. Discharge plans should be written and include involvement with family and community services, as appropriate.
  • May be required to coordinate resident and family member grievances and acts as the resident advocate, when necessary.

Social Worker Requirements:
  • Bachelor's degree in social work required
  • Current Social Worker License from the State of practice
  • At least five years of supervised experience in a healthcare setting working directly with clients/residents; skilled nursing facility experience preferred
  • Ability to plan, organize and implement social service programs for residents with varying needs
  • Current knowledge of state and federal laws applicable to social work in long-term care
  • Excellent interpersonal and communication skills

Benefits:
  • Medical Insurance
  • Dental Insurance
  • Vision Insurance
  • Company Paid Life Insurance
  • 401k Retirement Savings
  • Supplemental Voluntary Benefits
  • Paid Time Off with Cash-Out and Donation Options
  • Paid Holidays
  • Pay on Demand - Payday Advance
  • Gym Membership and Fitness Program Discounts
  • Additional employee perks

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