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Member Representative Jobs (NOW HIRING)

Member Representative I Department: Branch Reports to: Branch Manager Classification: Non-Exempt Job Summary: The Member Representative I plays a crucial role in the Credit Union by handling a wide ...

Job Summary The Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective ...

The Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and ...

Company Description AAA, the nation's largest automobile club, is hiring for a full-time Member Representative I in at the Warren, MI Branch Office. We're looking for qualified individuals to fill ...

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Member Representative information

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How much do member representative jobs pay per hour?

As of Jun 19, 2026, the average hourly pay for member representative in the United States is $15.91, according to ZipRecruiter salary data. Most workers in this role earn between $12.02 and $18.99 per hour, depending on experience, location, and employer.

What job makes $10,000 a month without a degree?

A Member Representative can potentially earn $10,000 a month through commissions, bonuses, or high-volume sales, especially in industries like insurance, finance, or real estate. Success often depends on experience, sales skills, and the ability to build client relationships, with some roles offering performance-based pay without requiring a college degree.

What is the difference between Member Representative vs Customer Service Representative?

AspectMember RepresentativeCustomer Service Representative
CredentialsHigh school diploma or equivalent; some roles may require industry-specific certificationsHigh school diploma or equivalent; customer service training often preferred
Work EnvironmentOffice settings, call centers, or client-facing environments within insurance, healthcare, or financial sectorsCall centers, retail, or office settings across various industries
Employer & Industry UsagePrimarily in insurance, healthcare, and membership organizationsAcross retail, telecom, banking, and service industries
Search & Comparison IntentPeople comparing roles within membership or insurance sectorsIndividuals seeking general customer support roles

Member Representatives focus on assisting members of specific organizations, often requiring industry-specific knowledge. Customer Service Representatives handle general inquiries across various industries. While both roles involve communication and problem-solving, Member Representatives typically work within membership-based organizations, whereas Customer Service Representatives serve a broader range of customers.

How can I make 2000 a week working from home?

Member Representatives can potentially earn $2,000 a week by working full-time in customer service or support roles that offer commission or performance-based bonuses. Success depends on experience, skills, and the company's pay structure, often requiring strong communication skills and familiarity with CRM tools. High earnings may also involve taking on multiple clients or roles simultaneously, which can increase workload and schedule flexibility.

Why is Gen Z struggling to get jobs?

Member Representatives and other entry-level workers often face challenges such as limited work experience, high competition, and evolving skill requirements like digital literacy. Additionally, economic factors and changing employer expectations can make it harder for Gen Z job seekers to secure positions without relevant skills or certifications.

Is CSR a good entry level position?

A Member Representative role, often similar to a customer service representative (CSR), is generally considered a good entry-level position because it requires minimal prior experience and helps develop communication, problem-solving, and customer service skills. It often involves working in a team environment, using basic computer tools, and may lead to advancement within the company or industry.
What cities are hiring for Member Representative jobs? Cities with the most Member Representative job openings:
What states have the most Member Representative jobs? States with the most job openings for Member Representative jobs include:
Infographic showing various Member Representative job openings in the United States as of June 2026, with employment types broken down into 66% Full Time, 31% Part Time, and 3% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $33,096 per year, or $15.9 per hour.
Member Representative I

Full-time

Posted 19 days ago


Job description

Job Title: Member Representative I Department: Branch
Reports to: Branch Manager Classification: Non-Exempt
Job Summary:
The Member Representative I plays a crucial role in the Credit Union by handling a wide range of teller and member service responsibilities. This includes tasks such as opening and closing accounts and assisting members with bookkeeping and digital services issues. By actively listening to members' needs, the Member Representative I can offer tailored financial solutions through various Credit Union products and services, ensuring that each member receives the support and guidance they need for their financial well-being.
Duties/Responsibilities:
Knowledge and Participation
  • Solves problems and provides thoughtful solutions to members' financial and digital needs.
  • Keeps up to date on Credit Union regulations, policies, and procedures.
  • Performs related clerical duties accurately.
  • Attends meetings and training as required.
  • Understands and exhibits operational responsibilities in regards to systems and equipment in the branches.

Transactions and Account Maintenance
  • Opens, closes, and maintains accounts.
  • Ensures required reports and records are accurate, complete, and timely.

Cash Handling
  • Maintains cash balances in drawers/vaults accurately.

Member Service
  • Performs Member Services functions efficiently, effectively, and accurately in accordance with established policies, standards, and security procedures.
  • Ensures member questions or problems are courteously and promptly resolved.
  • Onboards members to self-service options.
  • Provides follow-up as needed.
  • Ensures good business relations exist with members.
  • Follows established Values Based service goals.
  • Provides excellent communication.
  • Works at other locations as needed.

Sales
  • Identifies and cross-sells appropriate deposit, loan, and digital products by assessing members' financial needs and offering suitable products.
  • Meets individual and Credit Union goals on a consistent basis.
  • Actively and professionally cross-sells Credit Union services.

WCCU/TCCU Values:
  • Maintains and projects the Credit Union's professional reputation.
  • Maintains privacy of member account information.
  • Ensures that the work area is clean, secure, and well-maintained. Adheres to the Clean Desk Policy to ensure the security of the desk area.
  • Good working relationships and coordination exist with area personnel and management.
  • Appropriate assistance is provided to area staff as needed.
  • The supervisor is appropriately informed of area activities and significant problems.

Required Skills and Abilities:
  • Ability to operate related computer software.
  • Attention to detail and time management skills.
  • Ability to work independently and as part of a team.
  • Solid math and bookkeeping abilities.

Education and Experience:
  • High school graduate.
  • Cash handling and/or customer service experience preferred.

Physical Requirements:
  • Finger Dexterity: Using primarily just fingers to make small movements such as typing, picking up small objects, or pinching fingers together.
  • Talking: Frequently required to convey detailed or important instructions or ideas accurately, loudly, or quickly.
  • Average Hearing: Able to hear average or normal conversations and receive ordinary information.
  • Repetitive Motion: Frequent and regular movements required using the wrists, hands, and/or fingers.
  • Average Visual Abilities: Necessary to prepare or inspect documents or products or operate machinery.
  • Physical Strength: Sedentary work; sitting most of the time. Exerts up to 10 lbs. of force occasionally.

Employee signature below indicates the employee's understanding of the requirements, essential functions, and duties of the position.
Employee Date