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Member Representative Jobs in Florida (NOW HIRING)

TEKsystems

Banking Member Representative

Pensacola, FL · Hybrid

$19.75/hr

Member Service Representative * To respond to inquiries and requests from members and other individuals within a 24/7 high volume, schedule-driven and structured contact center operation. * Provide ...

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Member Representative information

What is the difference between Member Representative vs Customer Service Representative?

AspectMember RepresentativeCustomer Service Representative
CredentialsHigh school diploma or equivalent; some roles may require industry-specific certificationsHigh school diploma or equivalent; customer service training often preferred
Work EnvironmentOffice settings, call centers, or client-facing environments within insurance, healthcare, or financial sectorsCall centers, retail, or office settings across various industries
Employer & Industry UsagePrimarily in insurance, healthcare, and membership organizationsAcross retail, telecom, banking, and service industries
Search & Comparison IntentPeople comparing roles within membership or insurance sectorsIndividuals seeking general customer support roles

Member Representatives focus on assisting members of specific organizations, often requiring industry-specific knowledge. Customer Service Representatives handle general inquiries across various industries. While both roles involve communication and problem-solving, Member Representatives typically work within membership-based organizations, whereas Customer Service Representatives serve a broader range of customers.

What cities in Florida are hiring for Member Representative jobs?

Cities in Florida with the most Member Representative job openings:

Member Representative jobs near you
Infographic showing various Member Representative job openings in Florida as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 19% Part Time, and 2% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution.

Member Representative (On-Site) - Miami Gardens

Miami Gardens, FL • On-site

Educational Federal Credit Union
Finance and Insurance • 201 - 500 employees
Learn more about Educational Federal Credit Unionexternal

Other

Retirement, PTO

Posted 5 days ago

Job description

Member Representative

Job Summary: The Member Representative provides exceptional member service by serving as a consultant to members on a wide variety of deposit and loan transactions/inquiries, resolving member issues accurately and in a timely manner, and effectively identifying members' needs and making appropriate referrals for Credit Union's products and services.

Duties include:

  • Processes various types of transactions for members including cash and non-cash deposits, withdrawals, loan payments, transfers, cash advances, cashier's checks, savings bonds, IRA deposits, CD withdrawals, etc.
  • Services member accounts by preparing the necessary paperwork for wire transfers; processing stop payment requests, direct deposit payroll request forms, new/lost/stolen cards, check orders, and temporary checks; assisting with Online Banking setup; processing address change requests; and printing copies of checks and statements.
  • Provides members with access to their safe deposit boxes and completes necessary documentation.
  • Has the knowledge and ability to discuss basic features and benefits of all credit unions products and services. Maintains awareness of all current promotions or campaigns.
  • Maximizes every member contact as an opportunity to identify what Credit Union products and services would be beneficial to them and makes appropriate referrals.
  • Serves as "lobby leader" and is responsible for assessing walk-in member's needs and directing them to the appropriate information source to ensure maximum lobby efficiency and minimize member waiting time.
  • Serves as a school branch liaison at the Credit Union's high school branches as necessary.
  • Periodically participates in volunteer external networking and promotional events with local schools, colleges, and other community business partners.
  • Actively participates in team meetings/daily huddles to provide input and ideas regarding branch business strategy.
  • Required to have the ability to travel throughout the branch network to provide staffing assistance at all branch locations when necessary.
  • Required to work on Saturdays.
  • Perform other duties as assigned by management.

Job Type: Full-Time

The following are some benefits offered to employees of EdFed:

  • Paid Birthday
  • Paid Holidays
  • Paid Sick and Personal Time
  • Paid Vacation
  • Tuition Reimbursement
  • 401K (with matching funds) and CU contributions

High School or better.

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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