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Member Representative Jobs in Florida (NOW HIRING)

Workway

Member Service Representative

Tampa, FL · On-site

$19 - $20/hr

Currently, we have a Member Service Representative opportunity with an established Credit Union for their downtown Tampa, FL location. The Member Service Representative is responsible for below ...

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Member Representative information

What is the difference between Member Representative vs Customer Service Representative?

AspectMember RepresentativeCustomer Service Representative
CredentialsHigh school diploma or equivalent; some roles may require industry-specific certificationsHigh school diploma or equivalent; customer service training often preferred
Work EnvironmentOffice settings, call centers, or client-facing environments within insurance, healthcare, or financial sectorsCall centers, retail, or office settings across various industries
Employer & Industry UsagePrimarily in insurance, healthcare, and membership organizationsAcross retail, telecom, banking, and service industries
Search & Comparison IntentPeople comparing roles within membership or insurance sectorsIndividuals seeking general customer support roles

Member Representatives focus on assisting members of specific organizations, often requiring industry-specific knowledge. Customer Service Representatives handle general inquiries across various industries. While both roles involve communication and problem-solving, Member Representatives typically work within membership-based organizations, whereas Customer Service Representatives serve a broader range of customers.

What cities in Florida are hiring for Member Representative jobs?

Cities in Florida with the most Member Representative job openings:

Member Representative jobs near you
Infographic showing various Member Representative job openings in Florida as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 19% Part Time, and 2% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution.

Member Services Representative

Fort Walton Beach, FL • On-site

Crunch Fitness - Fit Fusion LLC
Fitness and Sports Centers • 1 - 5K employees
Learn more about Crunch Fitness - Fit Fusion LLCexternal

$15/hr

Part-time

Re-posted 4 days ago

Key responsibilities

  • Greet members and guests to promote engagement and retention.

  • Assist with membership, retail, and tanning product sales, and deliver on new member enrollment.

  • Answer phones, facilitate member requests, and communicate club events and services.

Crunch Fitness rating

5.7

Company rating: 5.7 out of 10

Based on 150 frontline employees who took The Breakroom Quiz

Job description

Benefits:
  • Opportunity to earn commission
  • Employee discounts
  • Flexible schedule
  • Opportunity for advancement
  • Training & development
  • Wellness resources

Member Service Representative| Fit Fusion
Overview

The Member Services Representative (MSR) plays a key role throughout the life of the club. During pre-opening they contribute to the launch of a new Crunch Fitness for team members while delivering excellent customer service to the member base. They are enthusiastic about fitness and excited about serving others and help to deliver an exceptional member experience at gym level. They build excitement for a fiercely fun fitness environment within the community and assist in creating meaningful connections with members both current and prospective. 
During preopening the MSR helps introduce prospective members to the Crunch Fitness experience, educates individuals about membership options and club amenities, and inspires them to take the first step toward achieving their fitness goals. Through enthusiastic interactions, relationship building, and sales-focused conversations, this position supports presale membership goals while helping establish a strong presence in the local market.
 
Responsibilities 

  • Greets all members & guests with a focus on member engagement and retention.
  • Responsible for hitting personal lead generation goals of 5 leads per hour through business to business outreach and local events daily
  • Assists with membership, retail and tanning product sales.
  • Promotes membership privileges including tanning, group fitness, small group training and childcare.
  • Delivers on new member enrollment expectations.
  • Checks in all members and guests in accordance with company procedures, to include resolving any member check-in with an alert.
  • Answers phones in a courteous, helpful, professional manner
  • Communicates special events to prospective members, members, and guests.
  • Facilitates all member requests or forwards to a manager.
  • Maintains a professional and courteous disposition.
  • Is an expert in all club facility, services, programs and schedules/hours of operation.
  • Maintains a clean and organized work area,
  • Able to navigate all stations of the front desk area, including: check-in, Relax & Recover, guest services, and membership sales.
  • Performs opening and closing checklist and duties. 
 Requirements

  • Minimum 1 year of experience in a service-oriented position preferred.
  • Ability to communicate effectively and demonstrate proficiency in reading and writing skills. 
  • Strong customer service orientation
  • CPR/AED certification required (can be obtained within 30 days of hire) 
 Physical Requirements 

  • Must be able to lift or move up to 50lb. 
  • Physical effort required for daily duties include prolonged standing and walking. 
Reporting Structure

  • Reports directly to the General Manager and Assistant General Manager.

What Crunch Fitness employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Crunch Fitness logo

About Crunch Fitness

Sourced by ZipRecruiter

Crunch is best known for our colorful personality and kickass group fitness and training programs that are #OnlyAtCrunch. With two brands, and a variety of membership options with no long-term commitments, the right Crunch experience is ready for you.

Industry

Fitness and sports centers and amusement, gambling, and recreation

Company size

1,001 - 5,000 Employees

Headquarters location

New York, NY, US

View All Crunch Fitness Jobs