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Member Engagement Manager Jobs in Indiana (NOW HIRING)

Spartan Fitness

General Manager

Indianapolis, IN · On-site

Drive membership sales and ensure member retention through exceptional customer service and engagement. * Manage and oversee staff scheduling to maintain adequate coverage and efficient studio ...

Spartan Fitness

General Manager

Indianapolis, IN · On-site

Drive membership sales and ensure member retention through exceptional customer service and engagement. * Manage and oversee staff scheduling to maintain adequate coverage and efficient studio ...

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All JobsMember Engagement JobsMember Engagement Manager JobsMember Engagement Manager Jobs in Indiana

Member Engagement Manager information

See Indiana salary details

$25.7K

$74K

$129.9K

How much do member engagement manager jobs pay per year?

As of Aug 17, 2026, the average yearly pay for member engagement manager in Indiana is $74,029.00, according to ZipRecruiter salary data. Most workers in this role earn between $51,400.00 and $89,400.00 per year, depending on experience, location, and employer.

How does a member engagement manager typically collaborate with other departments to enhance member experience?

A Member Engagement Manager works closely with teams such as marketing, customer service, and product development to design and implement initiatives that improve member satisfaction and retention. Regular cross-functional meetings are common to ensure alignment on engagement strategies, gather feedback, and address member needs promptly. This collaboration enables the development of targeted campaigns, personalized communications, and responsive support, all of which contribute to an outstanding member experience.

What are the key skills and qualifications needed to thrive as a member engagement manager?

To thrive as a Member Engagement Manager, you need expertise in member relations, project management, and data-driven decision-making, often supported by a bachelor's degree in business, communications, or a related field. Familiarity with CRM platforms, email marketing tools, and analytics systems is typically required to manage and assess engagement strategies. Outstanding interpersonal skills, creativity, and proactive communication help build strong relationships and foster member loyalty. These abilities are crucial for driving member satisfaction, retention, and overall organizational growth.

What is the difference between Member Engagement Manager vs Community Manager?

AspectMember Engagement ManagerCommunity Manager
CredentialsTypically requires a bachelor's degree in marketing, communications, or related fields; certifications in community engagement or digital marketing are common.Similar educational background; certifications in social media management or community engagement are often preferred.
Work EnvironmentWorks within organizations like nonprofits, associations, or membership-based companies focusing on member retention and engagement.Operates in online or offline communities, social media platforms, and event settings to foster community interaction.
Employer & Industry UsageCommonly employed by membership organizations, nonprofits, and corporate entities with a focus on member relations.Used across industries including tech, entertainment, and nonprofits to manage online communities and brand loyalty.

While both roles focus on fostering engagement, the Member Engagement Manager primarily concentrates on strengthening relationships with members through strategic initiatives, whereas the Community Manager often manages broader online or offline communities, emphasizing interaction and brand building.

What does a member engagement manager do?

A Member Engagement Manager is responsible for developing and implementing strategies to increase member participation, satisfaction, and retention within an organization. They often manage communications, organize events, and gather feedback to better understand member needs. Their goal is to foster a strong relationship between the organization and its members, ensuring that members feel valued and engaged. This role may be found in associations, nonprofits, clubs, and other membership-based organizations.

Is a member engagement manager a good career?

A member engagement manager is a role focused on building relationships and increasing participation within organizations or communities. It often requires strong communication, interpersonal skills, and familiarity with engagement tools or platforms. The career can be rewarding for those interested in community development and customer relations, with opportunities for advancement into leadership positions.

What are the most commonly searched types of Member Engagement jobs in Indiana?

The most popular types of Member Engagement jobs in Indiana are:

What are popular job titles related to Member Engagement Manager jobs in Indiana?

For Member Engagement Manager jobs in Indiana, the most frequently searched job titles are:

What job categories do people searching Member Engagement Manager jobs in Indiana look for?

The top searched job categories for Member Engagement Manager jobs in Indiana are:

What cities in Indiana are hiring for Member Engagement Manager jobs?

Cities in Indiana with the most Member Engagement Manager job openings:

Member Engagement Manager jobs near you
Infographic showing various Member Engagement Manager job openings in Indiana as of August 2026, with employment types broken down into 1% As Needed, 84% Full Time, 13% Part Time, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $74,029 per year, or $35.6 per hour.

Member Services Representative

Crunch Fitness

Schererville, IN • On-site

$15/hr

Full-time

Re-posted 8 days ago

Crunch Fitness rating

5.8

Company rating: 5.8 out of 10

Based on 149 frontline employees who took The Breakroom Quiz

44th of 63 rated gym and leisure clubs

Job description

Benefits:
  • Employee discounts
  • Flexible schedule
  • Opportunity for advancement

Member Service Representative| Fit Fusion
Overview
The Member Services Representative contributes to building a fiercely fun fitness environment for team members while delivering excellent customer service to the member base. They are enthusiastic about fitness and excited about serving others and help to deliver and exceptional member experience at gym level.
Responsibilities
  • Greets all members & guests with a focus on member engagement and retention.
  • Assists with membership, retail and tanning product sales.
  • Promotes membership privileges including tanning, group fitness, small group training and childcare.
  • Delivers on new member enrollment expectations.
  • Checks in all members and guests in accordance with company procedures, to include resolving any member check-in with an alert.
  • Answers phones in a courteous, helpful, professional manner
  • Communicates special events to members and guests,
  • Facilitates all member requests or forwards to a manager.
  • Maintains a professional and courteous disposition.
  • Is an expert in all club facility, services, programs and schedules/hours of operation.
  • Maintains a clean and organized work area,
  • Able to navigate all stations of the front desk area, to including check-in, Relax & Recover, guest services, and membership sales.
  • Performs opening and closing checklist and duties.

Requirements
  • Minimum 1 year of experience in a service-oriented position preferred.
  • Ability to communicate effectively and demonstrate proficiency in reading and writing skills.
  • Strong customer service orientation
  • CPR/AED certification required (can be obtained within 30 days of hire)

Physical Requirements
  • Must be able to lift or move up to 50lb.
  • Physical effort required for daily duties include prolonged standing and walking.

Reporting Structure
  • Reports directly to the General Manager and Assistant General Manager.

Compensation: $15.00 per hour

What Crunch Fitness employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Crunch Fitness logo

About Crunch Fitness

Sourced by ZipRecruiter

Crunch is best known for our colorful personality and kickass group fitness and training programs that are #OnlyAtCrunch. With two brands, and a variety of membership options with no long-term commitments, the right Crunch experience is ready for you.

Industry

Fitness and sports centers

Company size

1,001 - 5,000 Employees

Headquarters location

New York, NY, US

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