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Orthodontic Receptionist Jobs in Indiana (NOW HIRING)

Affordable Care

Dental Patient Care Coordinator

Fort Wayne, IN · On-site

$17.50 - $21.50/hr

Are you an experienced Dental Front Office Coordinator, Dental Receptionist, Treatment Coordinator ... Previous experience in a dental office , oral surgery, prosthodontic, periodontic, orthodontic, or ...

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All JobsOrthodontic Receptionist JobsOrthodontic Receptionist Jobs in Indiana

Orthodontic Receptionist information

See Indiana salary details

$10

$17

$24

How much do orthodontic receptionist jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for orthodontic receptionist in Indiana is $17.83, according to ZipRecruiter salary data. Most workers in this role earn between $15.10 and $19.90 per hour, depending on experience, location, and employer.

What does an orthodontic receptionist do?

An orthodontic receptionist is responsible for managing the front desk at an orthodontic practice. Their duties typically include greeting patients, scheduling and confirming appointments, answering phone calls, handling patient records, processing payments, and coordinating communication between patients and the orthodontic staff. They play a key role in ensuring the office runs smoothly and that patients have a positive experience from the moment they arrive.

What does an orthodontic receptionist do?

As an orthodontic receptionist, your job is to provide various administrative services for a dental facility that offers or specializes in orthodontics. In this role, you may help manage the office, collect information from a patient, schedule appointments, and help people learn what to expect from the dental practice. Orthodontic offices work with patients of all ages, but they often see a lot of children. This makes the ability to collect information from and manage the behavior of children important in this position. Receptionists have a customer-facing role and frequently juggle various time-sensitive responsibilities, so flexibility, planning, and time-management skills are especially crucial.

What are the key skills and qualifications needed to thrive as an orthodontic receptionist, and why are they important?

To thrive as an Orthodontic Receptionist, you need strong organizational skills, attention to detail, and experience with administrative tasks, often supported by a high school diploma or equivalent. Familiarity with dental practice management software, appointment scheduling systems, and insurance processing is typically required. Exceptional interpersonal skills, professionalism, and the ability to multitask help set you apart in this customer-facing role. These skills ensure efficient office operations, positive patient experiences, and accurate coordination between staff and clients.

What are some common challenges faced by orthodontic receptionists, and how can they be addressed?

Orthodontic receptionists often manage a high volume of phone calls and patient check-ins, which requires strong multitasking and organizational skills. They may also encounter scheduling conflicts or last-minute appointment changes, making it essential to stay calm and flexible under pressure. Building positive relationships with patients and effective communication with the clinical team can help resolve issues quickly and ensure smooth office operations. Utilizing scheduling software and developing clear protocols for handling conflicts can further ease these common challenges.

What is the difference between Orthodontic Receptionist vs Dental Receptionist?

AspectOrthodontic ReceptionistDental Receptionist
CredentialsMay require specific orthodontic office experience, but generally no specialized certificationTypically requires dental office experience; certifications like CDA may be preferred
Work EnvironmentOrthodontic clinics specializing in braces and alignersGeneral dental offices offering various dental services
Employer & Industry UsagePrimarily in orthodontic practicesWidely used across general dental practices
Search & Comparison IntentOften compared for specialized dental front-office rolesMore general role, broader search scope

While both roles involve managing patient scheduling, insurance, and administrative tasks, an Orthodontic Receptionist specializes in orthodontic practices, focusing on braces and aligners, whereas a Dental Receptionist works across general dental offices with a broader range of dental services.

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What job categories do people searching Orthodontic Receptionist jobs in Indiana look for?

The top searched job categories for Orthodontic Receptionist jobs in Indiana are:

Orthodontic Receptionist jobs near you
Infographic showing various Orthodontic Receptionist job openings in Indiana as of August 2026, with employment types broken down into 2% As Needed, 73% Full Time, 20% Part Time, 1% Temporary, and 4% Contract. Highlights an 98% Physical, and 2% Remote job distribution, with an average salary of $37,078 per year, or $17.8 per hour.

Dental Patient Care Coordinator

Affordable Dentures & Implants

Fort Wayne, IN • On-site

$17.50 - $21.50/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 2 days ago

New

Job description

Join Affordable Dentures & Implants and Help Create Healthy, Confident Smiles!
Are you an experienced Dental Front Office Coordinator, Dental Receptionist, Treatment Coordinator, or Patient Care Coordinator looking for a rewarding career? Affordable Dentures & Implants is seeking a compassionate, organized professional to become the first point of contact for our patients. In this role, you'll help deliver an exceptional patient experience while supporting our dentists, dental assistants, and laboratory team in providing life-changing tooth replacement solutions.
If you enjoy building relationships with patients, coordinating dental care, and working in a fast-paced dental practice, we'd love to hear from you!
Why Join Affordable Dentures & Implants?
  • Be part of a team dedicated to transforming lives through quality tooth replacement care.
  • Work alongside experienced dentists, dental assistants, and on-site laboratory professionals.
  • Enjoy opportunities for career growth and professional development.
  • Make a meaningful impact by helping patients restore their smiles and confidence every day.
What You'll Do
  • Welcome patients and provide a warm, professional first impression.
  • Manage patient check-in, check-out, appointment scheduling, confirmations, and recalls.
  • Verify dental insurance benefits, eligibility, and pre-authorizations when applicable.
  • Prepare and review dental treatment plans with patients.
  • Explain treatment recommendations, estimated patient financial responsibility, and financing options.
  • Collect co-pays, payments, and outstanding balances while maintaining accurate financial records.
  • Maintain accounts receivable (A/R) and assist with patient billing and collections.
  • Answer multi-line phones and respond to patient questions regarding appointments, treatment, insurance, and payments.
  • Maintain accurate electronic dental records (EHR/EMR), patient charts, consent forms, and HIPAA-compliant documentation.
  • Coordinate communication between patients, dentists, dental assistants, and laboratory staff.
  • Support daily office operations to ensure an efficient patient flow.
Qualifications
  • High school diploma or equivalent required.
  • Previous experience in a dental office, oral surgery, prosthodontic, periodontic, orthodontic, or other healthcare practice preferred. Experience in treatment coordination, patient scheduling, or patient services.
  • Knowledge of dental insurance verification, benefit breakdowns, claims, and predeterminations.
  • Experience discussing treatment estimates, patient financing, and payment arrangements.
  • Familiarity with dental practice management software (Dentrix (preferred), Eaglesoft, Open Dental, Curve Dental, or similar).
  • Experience maintaining patient records and scheduling within a dental practice.
  • Strong customer service, communication, and problem-solving skills.
  • Ability to multitask in a fast-paced dental office while maintaining accuracy and professionalism.
  • Bilingual candidates are encouraged to apply.
We're Looking For Someone Who Is:
  • Friendly, professional, and compassionate
  • Detail-oriented and highly organized
  • Comfortable managing multiple priorities
  • Passionate about delivering exceptional patient experiences
  • Dependable, motivated, and eager to grow within a successful dental practice

If you're passionate about patient care, dental office operations, and delivering exceptional service, we encourage you to apply today!
Keywords: Dental Front Office, Dental Receptionist, Front Desk Coordinator, Patient Care Coordinator, Dental Office Administrator, Dental Scheduling, Dentrix, Dental Insurance, Patient Services, CareCredit, Dental Office, Treatment Coordinator, Dental Administrative Assistant.
Benefits
We care about our employees and understand the hard work that goes into providing the best-in-class patient care. You will be provided the training needed to provide you with the support you need to do your job well. Additional benefits include, group medical and dental insurance, vision insurance, life insurance, flexible spending (health and dependent care), 401(k), 9 paid holidays off, 10 days of vacation, and 5 additional PTO days. We also offer ancillary benefits to include hospital indemnity, accident, and critical illness insurance options.
About Affordable Care
Founded in 1975, today Affordable Care, LLC is America's largest dental support organization (DSO) focused on tooth replacement services, serving more than 360 dental practices across the United States. Supported practices primarily concentrate on extractions, dentures, implants, and fixed arches, with some practices housing an on-site laboratory to enable same-day dental services. Affordable Care is the DSO for several top dental brands including, but not limited to, Affordable Dentures & Implants, DDS Dentures + Implant Solutions, and Advanced Dental Implant Centers. From the Affordable Care Support Center, located in North Carolina's Research Triangle Park, along with field-based teams, Affordable Care provides business expertise and support services to dental practices, taking care of non-clinical duties so dentists can focus on treating patients (visit affordablecare.com).
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