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Member Engagement Director Jobs in Racine, WI (NOW HIRING)

Target

Service & Engagement Team Leader

Milwaukee, WI · On-site

$22.25 - $37.80/hr

In addition to your pay, Target cares about and invests in you as a team member, so that you can ... With guidancefrom your direct leader,help lead aculture of accountability through clear ...

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All JobsMember Engagement JobsMember Engagement Director JobsMember Engagement Director Jobs in Racine, WI

Member Engagement Director information

See Racine, WI salary details

$30.9K

$85.9K

$172.1K

How much do member engagement director jobs pay per year?

As of Sep 4, 2026, the average yearly pay for member engagement director in Racine, WI is $85,891.00, according to ZipRecruiter salary data. Most workers in this role earn between $56,300.00 and $103,100.00 per year, depending on experience, location, and employer.

What is a member engagement director?

Member Engagement Directors are professionals responsible for developing and implementing strategies to increase participation, satisfaction, and retention among members of an organization, such as an association, nonprofit, or club. They design programs, coordinate events, and communicate regularly with members to ensure their needs are met and they feel valued. The role often involves analyzing member data, gathering feedback, and collaborating with other departments to enhance the overall member experience. Their primary goal is to foster strong relationships and promote long-term engagement within the organization.

What skills and qualifications are needed to thrive as a member engagement director?

To thrive as a Member Engagement Director, you need expertise in member relations, strategic planning, and data-driven program development, often supported by a background in communications, marketing, or business. Familiarity with customer relationship management (CRM) platforms, analytics tools, and event management software is typically required. Exceptional interpersonal, leadership, and problem-solving skills help foster member loyalty and drive engagement initiatives. These skills and qualities are crucial for building strong member relationships, increasing retention, and supporting organizational growth.

How does a member engagement director typically collaborate with other departments to enhance member satisfaction?

A Member Engagement Director works closely with departments such as marketing, customer service, and program development to create and implement engagement strategies. This role often involves leading cross-functional meetings, sharing member feedback, and aligning initiatives to ensure a consistent and positive member experience. By building strong relationships across teams, the Director can advocate for member needs and help shape services that drive retention and satisfaction. Effective collaboration is key to identifying opportunities for improvement and ensuring that member-focused goals are integrated into organizational planning.

What is the difference between Member Engagement Director vs Member Relations Manager?

AspectMember Engagement DirectorMember Relations Manager
Primary FocusDeveloping engagement strategies to increase member participation and loyaltyManaging day-to-day member interactions and resolving issues
ResponsibilitiesStrategic planning, event oversight, engagement campaignsCustomer service, communication, conflict resolution
Required CredentialsRelevant experience in member engagement, communication skillsCustomer service background, interpersonal skills
Work EnvironmentStrategic, planning-oriented, often in office settingsOperational, member-facing, often in office or on-site

While both roles focus on members, the Member Engagement Director emphasizes strategic initiatives to boost engagement, whereas the Member Relations Manager handles daily interactions and member issues. The Director role typically involves higher-level planning, while the Manager role is more operational.

What job categories do people searching Member Engagement Director jobs in Racine, WI look for?

The top searched job categories for Member Engagement Director jobs in Racine, WI are:

Member Engagement Director jobs near you
Infographic showing various Member Engagement Director job openings in Racine, WI as of June 2026, with employment types broken down into 79% Full Time, 17% Part Time, and 4% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $85,891 per year, or $41.3 per hour.

Director of Family Engagement and Enrollment

NEXT DOOR FOUNDATION INC

Milwaukee, WI • On-site

Full-time

Re-posted 29 days ago

Key responsibilities

  • Manage the administration and ongoing monitoring of Head Start eligibility, recruitment, selection, enrollment, and attendance to ensure compliance with standards.

  • Supervise and support the Family Engagement and Enrollment teams to facilitate enrollment, retention, and service improvement for children and families.

  • Facilitate staff meetings, conduct reflective supervision, lead hiring and onboarding processes, and provide ongoing training for team members.

Job description

Position Overview
Under the general supervision and guidance of the President, the Director of Family Engagement and Enrollment will establish and build relationships with families to support family well-being and strong parent-child relationships. The Director will manage the administration and ongoing monitoring of Head Start eligibility, recruitment, selection, enrollment & attendance of ND's Early Head Start & Head Start program to ensure compliance with Head Start Performance Standards.
Responsibilities and Functional Tasks
  • Ensure all Family Engagement team receives coaching.
  • Facilitate reflective supervision for direct reports.
  • Establish opportunities for reflective practice groups.
  • Collaborate with program leaders to ensure children and families receive the support and services they need.
  • Manage Policy Council that includes but not limited to member selection and the establishment of Policy Council Executive members.
  • Attend Board of Directors meetings as requested.
  • Assist in the completion of agency's annual self-assessment, community needs assessment, annual program report and other projects as needed.

Administrative and Leadership
  • Manage and monitor department budget(s) and ensure goals for in-kind is met.
  • Direct the Enrollment/Retention and Family Engagement teams to maximize childcare authorizations and ensure enrollment goals are met.
  • Supervise the Family Engagement and Enrollment team to adhere to all Head Start Performance Standards, local licensing requirements and other compliance requirements.
  • Actively support ND's strategic plan.

Family Engagement
  • Collaborate with other program leaders to develop and implement a comprehensive Parent Handbook.
  • Manage Enrollment and Retention and Family Advocates to facilitate the enrollment process for Early Head Start and Head Start children.
  • Review and analyze children and family information to assure it is accurate, current and appropriately documented.
  • Monitor, evaluate and implement procedures to improve services for ND's children and families.

Supervision of Staff
  • Facilitate bi-weekly meetings with direct reports.
  • Conduct monthly reflective supervision for direct reports.
  • Lead hiring process, onboard staff and provide ongoing training for the Family Engagement and Enrollment Team.

Accountability and Performance Requirement
All staff members are accountable for knowing and performing the responsibilities associated with their individual position in an efficient and effective manner, understanding that each of us plays an integral role in the success of our mission. All staff will support the agency mission, vision, standards of conduct/code of ethics and strategic directions and support administrative decisions. This must be demonstrated by maintaining a positive work environment, and by behaving and communicating in an appropriate manner with children, families, coworkers, supervisors and the public while achieving performance expectations.
  • Bachelor's degree in Social Work, Human Services, Education or related field required.
  • At least 5 years of supervisory experience.
  • Knowledge of Head Start Standards or similar standards.
  • Knowledge of early childhood development, assessment and evaluative methods and tools.
  • Excellent written and verbal skills.
  • Excellent interpersonal skills.
  • Ability to motivate staff and facilitate staff development.
  • Ability to manage in a complex organizational structure.
  • Ability to manage in a high intensity environment.
  • Strong time management and leadership skills.
  • Ability to work in with culturally diverse families and low-income families.
  • Valid driver's license and liability insurance of $100,000/$300,000 on first day of employment.

Preferences
  • Master's degree preferred.

Work Requirements
  • Other duties as assigned.

Safety and Health
Next Door is committed to providing a safe work environment and to fostering the well-being and health of its employees. An essential part of each employees' job is the development of safe working practices and the observance of safety rules, including:
  • Following safety warnings and directions at all times.
  • Using personal safety devices when required.
  • Reporting any unsafe conditions to supervisor.
  • Following process for reporting suspected child abuse and neglect.
  • Reporting unsupervised children, after ensuring child's safety.

Physical Demands
  • Primarily active work; occasionally lifting up, holding or moving up to 50 lbs.

Work Environment
  • Mainly office setting and travel to various sites for meetings.

Personal/Physiological
  • Ability to make frequent, significant decisions to understand and react to the development process of children.
  • Ability to respond quickly and competently to an emergency or crisis situation in order to keep staff and children safe.

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