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Medical Transportation Scheduler information

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How much do medical transportation scheduler jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for medical transportation scheduler in the United States is $19.53, according to ZipRecruiter salary data. Most workers in this role earn between $16.83 and $21.39 per hour, depending on experience, location, and employer.

What is the difference between Medical Transportation Scheduler vs Medical Office Coordinator?

AspectMedical Transportation SchedulerMedical Office Coordinator
CertificationsNone required, but familiarity with healthcare scheduling software helpfulMedical assisting or office administration certifications beneficial
Work EnvironmentHealthcare facilities, transportation companies, clinicsMedical offices, clinics, healthcare facilities
Primary ResponsibilitiesScheduling patient transportation, coordinating with drivers and healthcare providersManaging patient appointments, handling administrative tasks, coordinating office operations

The Medical Transportation Scheduler focuses on arranging patient transport services, ensuring timely pickups and coordination with drivers. In contrast, the Medical Office Coordinator manages overall administrative functions within a healthcare setting. While both roles require organizational skills and familiarity with healthcare environments, the scheduler specializes in transportation logistics, whereas the coordinator oversees broader office operations.

What are some common challenges faced by medical transportation schedulers and how can they be addressed?

Medical Transportation Schedulers often navigate challenges such as last-minute appointment changes, coordinating between multiple transportation providers, and ensuring timely service for patients with diverse medical needs. Effective communication skills and the ability to quickly adapt to evolving schedules are essential. Leveraging scheduling software, maintaining strong relationships with drivers and healthcare facilities, and proactively confirming appointments can help address these challenges and ensure smooth operations.

What does a medical transportation scheduler do?

A Medical Transportation Scheduler coordinates and arranges transportation for patients who need to travel to medical appointments or healthcare facilities. They work with patients, healthcare providers, and transportation companies to schedule rides, ensure timely pickups, and accommodate special needs or mobility requirements. Their role often includes verifying patient eligibility, managing schedules, and handling last-minute changes or emergencies. Strong communication and organizational skills are essential for this position.

What are the key skills and qualifications needed to thrive as a medical transportation scheduler, and why are they important?

To thrive as a Medical Transportation Scheduler, you need strong organizational abilities, attention to detail, and experience in scheduling or logistics, often supported by a high school diploma or equivalent. Familiarity with dispatch software, routing systems, and electronic health record platforms is typically required. Excellent communication, problem-solving, and customer service skills help you coordinate effectively with patients, drivers, and healthcare facilities. These skills ensure timely, safe, and efficient transportation for patients, which is critical for maintaining continuity of care and operational efficiency.
More about Medical Transportation Scheduler jobs
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Medical Transportation Scheduler jobs near you
Infographic showing various Medical Transportation Scheduler job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 15% Part Time, and 6% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $40,623 per year, or $19.5 per hour.

Non-Emergency Medical Transportation Scheduler

ALC Health Care Services - Illinois

Elmhurst, IL

$50K/yr

Full-time

Posted 10 days ago

Job description

Core Responsibilities

  • Trip Coordination: Process incoming transportation requests from patients, nursing homes, and medical brokers.

  • Route Optimization: Assign vehicles and map efficient routes to ensure on-time pick-ups and drop-offs.

  • Dispatch & Fleet Management: Communicate in real-time with drivers to monitor progress, handle delays, and reassign trips as needed.

  • Compliance & Record-Keeping: Maintain accurate trip logs, mileage, billing documentation, and meet regulatory or Medicaid broker standards.

  • Customer Service: Handle rider inquiries, address complaints, and ensure an accommodating, safe passenger experience.

Key Qualifications & Skills

  • Experience: 1+ year in healthcare logistics, dispatch, or high-volume transportation scheduling required.

  • Technical Skills: Proficiency with dispatch software, GPS navigation applications, and Microsoft Office.

  • Soft Skills: Ability to multitask under pressure, strong geographical knowledge of the local area, and excellent problem-solving abilities.

Requirements

  • Experience: 1+ year in healthcare logistics, dispatch, or high-volume transportation scheduling required.

  • High School Diploma or GED required (Associate's or Bachelor’s degree in logistics or business preferred).

  • Ability to pass background and drug screenings.

  • Familiarity with ADA requirements and Medicaid broker portals preferred.

  • Must be a licensed driver.