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Customer Service Medical Transportation Jobs (NOW HIRING)

Go Ride Driver Opportunity Go Ride is seeking compassionate, reliable drivers to provide non-emergency medical transportation (NEMT) services in the Baton Rouge and surrounding areas. As a Go Ride ...

Go Ride Driver Opportunity Go Ride is seeking compassionate, reliable drivers to provide non-emergency medical transportation (NEMT) services in the DeRidder area. As a Go Ride driver, you will ...

Mandeville, LA Go Ride is seeking compassionate, reliable drivers to provide non-emergency medical transportation (NEMT) services in the Mandeville and Northshore areas. As a Go Ride driver, you will ...

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Customer Service Medical Transportation information

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$12

$18

$24

How much do customer service medical transportation jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for customer service medical transportation in the United States is $18.32, according to ZipRecruiter salary data. Most workers in this role earn between $16.11 and $20.19 per hour, depending on experience, location, and employer.

What qualifications do I need for customer service medical transportation?

Customer Service Medical Transportation roles typically require a high school diploma or equivalent, a valid driver's license, and a clean driving record. Good communication skills, the ability to handle sensitive situations, and knowledge of safety protocols are also important; some positions may require CPR or first aid certification.

What is the difference between Customer Service Medical Transportation vs Medical Escort?

AspectCustomer Service Medical TransportationMedical Escort
CredentialsValid driver's license, basic medical knowledgeMedical certification (e.g., CNA, EMT), training in patient care
Work EnvironmentTransport vehicles, healthcare facilities, patient homesHospitals, clinics, patient homes, on the move with patients
Employer & IndustryMedical transportation companies, hospitalsHospitals, specialized escort services
Primary RoleAssist patients in transportation, provide customer serviceProvide medical support, assist with patient needs during transport

Customer Service Medical Transportation focuses on transporting patients and ensuring a positive experience, while Medical Escort involves providing medical support and patient care during transport. Both roles require different certifications and serve distinct functions within healthcare transportation services.

More about Customer Service Medical Transportation jobs
What cities are hiring for Customer Service Medical Transportation jobs? Cities with the most Customer Service Medical Transportation job openings:
What states have the most Customer Service Medical Transportation jobs? States with the most job openings for Customer Service Medical Transportation jobs include:
Infographic showing various Customer Service Medical Transportation job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $38,099 per year, or $18.3 per hour.

Customer Service Representative - Medical Transportation

EMS Inc

Omaha, NE • On-site

$18/hr

Other

Medical, Dental, Vision, Life

Re-posted 26 days ago


Job description

Overview
Customer Service Representative - Medical Transportation
At EMS, we "Contact Center" differently. We support our customers and clients every step of the way and provide an excellent customer service experience.
Responsibilities
The position:
Come be a part of an exciting and growing team! Agents will provide excellent service, and assist customers with medical transportation and accommodation reservations in Alaska. You must have a high level of urgency, empathy and customer service for this program. Must be able to answer inbound customer calls in a timely and productive manner. Must be able to maintain a strong relationship and communication between EMS and our client's account procedures and managing priorities.
Positions start at $18/hr.
Must have schedule availability for 11:00am-8:00pm or 12:00pm-9:00pm Sunday-Thursday or Tuesday-Saturday.
Qualifications
You Will Need:
  • Above average customer service skills
  • Strong written and verbal communication skills when interacting with customers and co-workers
  • Friendly and energetic attitude
  • Computer knowledge and Internet skills
  • Ability to navigate between multiple computer screens/tabs
  • Quick learner who enjoys using trouble-shooting and problem solving skills
  • Ability to work both as an individual and as a team member
Nice to Have:
  • High school Diploma or equivalent
  • Must be familiar with phone Apps, Internet, Email, and Microsoft Office
  • Previous call center experience preferred
  • 11:00am-8:00pm or 12:00pm-9:00pm Sunday-Thursday or Tuesday-Saturday schedule required
EMS Offers:
  • Paid on-the-job training
  • Medical, dental, vision, and life insurance benefits
  • Causal dress attire
  • Individual work spaces
  • Complimentary breakfast on Fridays
  • Free parking
  • North-West Omaha location