Customer Service Medical Transportation Jobs (NOW HIRING)

At Regions Hospital you'll find a warm, diverse group of people who are committed to helping our patients - and each other. We foster an inclusive environment that encourages new ways of thinking, celebrates differences and recognizes hard work. We're also committed to living our values. This means you can expect us to be your partner and treat you with dignity and respect. Join our team and make good happen!

Responsibilities:

This position requires assessment, coordination, and prioritization of care of a patient upon HPMT staff arrival. Responsibilities include quickly coordinating care of patients in order to expedite treatment and/or transportation to the appropriate receiving facility or patient's home. Communicating and interacting with other medical staff, EMS, fire, and police personnel, as necessary, and observing, participating and managing overall patient care to facilitate care and resolve issues or potential problems. 

The EMT may provide work direction to other basic care providers; perform and document dependent functions such as carrying out EMS Medical Directors medical orders and performing diagnostic and treatment procedures; providing a safe environment; coordinate, communicate, interpret, and explain patient care services to the patient, family, EMS personnel and health professionals. 

The EMT will determine the most appropriate and safest way of transporting patient to the destination. The EMT will demonstrate safe driving skills, and communicate with dispatch and/or receiving facility in a professional manner.  The EMT will accurately document patient care in the approved ePCR system.

Qualifications:

Education: High school diploma or GED required. 

Experience: None required. One year of a clinical experience in an emergency medical setting preferred.

Licensure/Certification: 

• EMT certified in the State of MN.
• Current AHA BLS Healthcare provider certification.
• Will be required to complete all EMT (BLS Provider) competencies and applicable endorsements as outlined in the Office of the EMS Medical Director's Credentialing Manual within 6 months of hire.
• Will be required to complete all MN Department of Transportation (DOT) required Specialized Transportation Services (STS) training within 45 days of hire.
• Possesses a current driver's license within state of residency.

Must meet MN DOT STS Driver requirements, if applicable to job assignment. A driver must, for the past three years:

• Have not had a driver's license canceled, revoked or suspended.

• Have a driving record clear of conviction for driving a motor vehicle without a valid current license for the class of vehicle drive.

• Have a driving and criminal record clear of convictions for driving under the influence of alcohol or a controlled substance under MN statutes or an ordinance in conformity with that section, of alcohol-related driving by commercial vehicle drivers under MN Statutes and of driver's license revocations under MN Statues. 

• Pass DOT physical examination

At HealthPartners we believe in the power of good - good deeds and good people working together. As part of our team, you'll find an inclusive environment that encourages new ways of thinking, celebrates differences, and recognizes hard work.

We're a nonprofit, integrated health care organization, providing health insurance in six states and high-quality care at more than 90 locations, including hospitals and clinics in Minnesota and Wisconsin. We bring together research and education through HealthPartners Institute, training medical professionals across the region and conducting innovative research that improve lives around the world.

At HealthPartners, everyone is welcome, included and valued. We're working together to increase diversity and inclusion in our workplace, advance health equity in care and coverage, and partner with the community as advocates for change.

Benefits Designed to Support Your Total Health
As a HealthPartners colleague, we're committed to nurturing your diverse talents, valuing your dedication, and supporting your work-life balance. We offer a comprehensive range of benefits to support every aspect of your life, including health, time off, retirement planning, and continuous learning opportunities. Our goal is to help you thrive physically, mentally, emotionally, and financially, so you can continue delivering exceptional care.

Join us in our mission to improve the health and well-being of our patients, members, and communities.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant because of race, color, sex, age, national origin, religion, sexual orientation, gender identify, status as a veteran and basis of disability or any other federal, state or local protected class.