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Medical Secretary Jobs in Rochester, NY (NOW HIRING)

Lattimore Physical Therapy

Patient Experience Coordinator

Pittsford, NY · On-site

$16.50 - $21.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The role of a Medical Secretary is the face of our practice, responsible for structuring patient flow, streamlining all operations, and providing administrative support to our physical therapist and ...

LATTIMORE PHYSICAL THERAPY

Patient Experience Coordinator

Pittsford, NY · On-site

$16.50 - $21.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The role of a Medical Secretary is the face of our practice, responsible for structuring patient flow, streamlining all operations, and providing administrative support to our physical therapist and ...

Lattimore Physical Therapy

Patient Experience Coordinator

Victor, NY · On-site

$16.75 - $22/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The role of a Medical Secretary is the face of our practice, responsible for structuring patient flow, streamlining all operations, and providing administrative support to our physical therapist and ...

Lattimore Physical Therapy

Patient Experience Coordinator

Victor, NY · On-site

$16.75 - $22/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The role of a Medical Secretary is the face of our practice, responsible for structuring patient flow, streamlining all operations, and providing administrative support to our physical therapist and ...

LATTIMORE PHYSICAL THERAPY

Patient Experience Coordinator

Victor, NY · On-site

$16.75 - $22/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The role of a Medical Secretary is the face of our practice, responsible for structuring patient flow, streamlining all operations, and providing administrative support to our physical therapist and ...

Lattimore Physical Therapy

Patient Experience Coordinator

Pittsford, NY · On-site

$16.50 - $21.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The role of a Medical Secretary is the face of our practice, responsible for structuring patient flow, streamlining all operations, and providing administrative support to our physical therapist and ...

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Showing results 21-40

All JobsMedical Secretary JobsMedical Secretary Jobs in Rochester, NY

Medical Secretary information

See Rochester, NY salary details

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How much do medical secretary jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for medical secretary in Rochester, NY is $20.10, according to ZipRecruiter salary data. Most workers in this role earn between $18.03 and $21.83 per hour, depending on experience, location, and employer.

What is a medical secretary?

Medical secretaries are administrative professionals who work in healthcare settings such as hospitals, clinics, and doctors' offices. They are responsible for managing schedules, handling patient records, answering phones, and assisting with billing and insurance paperwork. Their role is crucial in ensuring that the medical office runs smoothly and that patients receive timely and accurate information. Medical secretaries often serve as the first point of contact for patients and act as a liaison between medical staff and patients.

What does a medical secretary do?

As a medical secretary, you perform various administrative and clerical functions specific to the medical field. You coordinate physician schedules, ensure medical records for each patient include all relevant information, and process payments. As part of your duties, you may read and write correspondence, generate reports, verify insurance, and serve as the first point of contact for patients. Hours vary depending on the clinic you work at; most locations have regular operating hours, but hospitals and walk-in clinics are often open during evenings, weekends, and holidays.

What are the key skills and qualifications needed to thrive as a medical secretary, and why are they important?

To thrive as a Medical Secretary, you need strong organizational skills, attention to detail, and a solid understanding of medical terminology, typically supported by a high school diploma or relevant certification. Familiarity with electronic health record (EHR) systems, medical billing software, and scheduling tools is essential. Excellent interpersonal skills, discretion, and the ability to multitask effectively help you stand out in this role. These skills and qualities are important for ensuring efficient office operations, accurate record-keeping, and positive patient experiences in a healthcare setting.

What are common challenges faced by medical secretaries in managing patient information and appointments?

Medical secretaries often juggle a high volume of patient information, appointment scheduling, and communication with both patients and medical staff. One common challenge is ensuring accuracy and confidentiality while updating records and handling sensitive data, especially in fast-paced environments. Additionally, managing last-minute appointment changes or urgent requests can require quick thinking and strong organizational skills. Effective use of electronic health record (EHR) systems and maintaining clear communication with healthcare providers are key to overcoming these challenges.

What is the difference between Medical Secretary vs Medical Administrative Assistant?

AspectMedical SecretaryMedical Administrative Assistant
CredentialsHigh school diploma or equivalent; certification optionalHigh school diploma or equivalent; certification optional
Work EnvironmentClinics, hospitals, private practicesClinics, hospitals, healthcare offices
Job DutiesScheduling, patient records, correspondenceScheduling, billing, administrative support
Industry UsageCommonly used in healthcare settingsOften used interchangeably with Medical Secretary

Medical Secretaries and Medical Administrative Assistants share similar roles in healthcare settings, focusing on administrative tasks like scheduling and patient record management. While their duties often overlap, Medical Secretaries may focus more on correspondence and communication, whereas Medical Administrative Assistants might handle billing and broader administrative functions. Both roles require similar credentials and are vital for smooth healthcare operations.

Do you need a degree to be a medical secretary?

A degree is not typically required to become a medical secretary, but many employers prefer candidates with a high school diploma or equivalent. Relevant skills include proficiency in office software and medical terminology, and some roles may require certification or training in medical office procedures.

How long does it take to become a medical secretary?

Becoming a medical secretary typically requires a high school diploma or equivalent, with some positions preferring postsecondary training or certification. Many medical secretaries learn on the job, but completing a certificate program in medical office administration can take a few months to a year. The overall time depends on the individual's prior education and the specific requirements of the employer.

What is the average pay for a medical secretary?

The average salary for a medical secretary typically ranges from $30,000 to $45,000 per year, depending on experience, location, and workplace setting. Medical secretaries often require strong organizational skills and proficiency with office software and medical terminology.
More about Medical Secretary jobs

What are the most commonly searched types of Medical Secretary jobs in Rochester, NY?

The most popular types of Medical Secretary jobs in Rochester, NY are:

What are popular job titles related to Medical Secretary jobs in Rochester, NY?

For Medical Secretary jobs in Rochester, NY, the most frequently searched job titles are:

What job categories do people searching Medical Secretary jobs in Rochester, NY look for?

The top searched job categories for Medical Secretary jobs in Rochester, NY are:

What cities near Rochester, NY are hiring for Medical Secretary jobs?

Cities near Rochester, NY with the most Medical Secretary job openings:

Medical Secretary jobs near you
Infographic showing various Medical Secretary job openings in Rochester, NY as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 16% Part Time, and 7% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $41,809 per year, or $20.1 per hour.

Float Clinical Secretary (Physician Practices)

UR Thompson Health

Canandaigua, NY • On-site

$19.40 - $22.50/hr

Full-time

Re-posted 15 days ago

Job description

Be heard. Be seen. Be supported. Know that you are valued and that you reaching your highest potential helps us reach ours. Apply to Thompson today.
This position will float between the Family Practices in the Finger Lakes region. Full time, Days.
Main Function:
  • The Clinical Secretary participates in the multi-disciplinary, team-based process of patient care via the provision of office administrative support.
  • The Clinical Secretary plays a vital role in assuring whole patient care is made available to each individual via answering phones, convenient appointment scheduling, accurate & timely referrals & prior authorizations as well as issue resolution.
  • The Clinical Secretary is responsible verifying eligibility, collecting appropriate patient payments as well as ensuring compliance and appropriate maximum reimbursement.
  • He/she must also understand, interpret and apply knowledge on multiple insurance benefits to specific patient needs.
  • The Clinical Secretary will input, classify and manage documentation in the office's electronic medical record (EMR) system.
  • The Clinical Secretary will assist in, and perform diverse tasks required to maintain an efficient and organized office.
  • Actively support physicians & nurses and be an enthusiastic participant in departmental meetings & actively identify ways to improve processes & service to patients.
  • The Clinical Secretary functions under the direct supervision of the Practice Manager or Clinical Coordinator and under the daily guidance of providers.
  • Individual must be able to manage demanding workload with accuracy and represent the office and staff professionally.
  • Position requires excellent customer service skills with patients, and their families, other staff, physicians and other providers, management, vendors, and the public.

Required Job Specific Competencies:
  • Demonstrates skill in administrative support within a medical office setting including but not limited to use of an Electronic Medical Record (EMR), Microsoft Word, insurer systems, etc. as well as creative and efficient appointment scheduling, document classification, patient outreaches, insurance verification, Medicare Secondary Payor and other forms accuracy and HIPAA compliance.
  • Shows caring and concern for all patients. Demonstrates patient centered approach to care, adhering to all NCQA's Patient Centered Medical Home (PCMH) requirements for the delivery of evidence-based care that supports the population needs.
  • Exhibits time management skills, keyboarding skills and multi-tasking abilities to assure business components of the practice are maintained at an efficient and effective level.
  • Demonstrates ability to develop & maintain collaborative working relationships with providers, all staff & Practice Mgmt.
  • Demonstrates the ability to work independently and exhibits flexibility in decision making and prioritizing assignments.
  • Exhibits leadership skills through active support of practice and system goals and objectives.
  • Actively guards the confidentiality of sensitive info including but not limited to the patients, staff and the health system.
  • Can successfully complete the Hospital orientation program and department specific orientation.
  • Lives the CARES values at all times.

Qualifications:
  • High School Diploma or GED required.
  • Medical terminology required.
  • Medical Administrative certification preferred.
  • Medical secretarial experience required.
  • Medical background required.
  • Strong EMR experience preferred.
  • Computer knowledge and skills including but not limited to Outlook and Microsoft Office required.
  • Knowledge of multiple insurance policies, administrative requirements, copayments, benefit coverage and their application to multiple patients for multiple scenarios as presented in practice setting is strongly preferred.

Pay Range: $19.40 - $22.50 per hour
Starting Pay: Based on Experience
Thompson Health is an EOE encouraging individuals with disabilities and veterans to apply
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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