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Medical Secretary Jobs in Rochester, NY (NOW HIRING)

Allied Digestive Health

Medical Secretary 2

Rochester, NY · On-site

$18 - $20/hr

The Medical Secretary 2 plays a critical role in ensuring the smooth and efficient operation of healthcare facilities by providing advanced administrative support to medical staff. This position ...

Allied Digestive Health

Medical Secretary 2

Rochester, NY · On-site

$19 - $22/hr

The Medical Secretary 2 plays a critical role in ensuring the smooth and efficient operation of healthcare facilities by providing advanced administrative support to medical staff. This position ...

Allied Digestive Health

Medical Secretary 2

Rochester, NY · On-site

$19 - $22/hr

Medical Secretary Reports To: Practice Administrator Department Administrative Classification: Non-exempt Category: Full-time Location: LIGS Summary: Under the direction of the Practice Administrator ...

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Medical Secretary information

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How much do medical secretary jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for medical secretary in Rochester, NY is $20.10, according to ZipRecruiter salary data. Most workers in this role earn between $18.03 and $21.83 per hour, depending on experience, location, and employer.

What is a medical secretary?

Medical secretaries are administrative professionals who work in healthcare settings such as hospitals, clinics, and doctors' offices. They are responsible for managing schedules, handling patient records, answering phones, and assisting with billing and insurance paperwork. Their role is crucial in ensuring that the medical office runs smoothly and that patients receive timely and accurate information. Medical secretaries often serve as the first point of contact for patients and act as a liaison between medical staff and patients.

What does a medical secretary do?

As a medical secretary, you perform various administrative and clerical functions specific to the medical field. You coordinate physician schedules, ensure medical records for each patient include all relevant information, and process payments. As part of your duties, you may read and write correspondence, generate reports, verify insurance, and serve as the first point of contact for patients. Hours vary depending on the clinic you work at; most locations have regular operating hours, but hospitals and walk-in clinics are often open during evenings, weekends, and holidays.

What are the key skills and qualifications needed to thrive as a medical secretary, and why are they important?

To thrive as a Medical Secretary, you need strong organizational skills, attention to detail, and a solid understanding of medical terminology, typically supported by a high school diploma or relevant certification. Familiarity with electronic health record (EHR) systems, medical billing software, and scheduling tools is essential. Excellent interpersonal skills, discretion, and the ability to multitask effectively help you stand out in this role. These skills and qualities are important for ensuring efficient office operations, accurate record-keeping, and positive patient experiences in a healthcare setting.

What are common challenges faced by medical secretaries in managing patient information and appointments?

Medical secretaries often juggle a high volume of patient information, appointment scheduling, and communication with both patients and medical staff. One common challenge is ensuring accuracy and confidentiality while updating records and handling sensitive data, especially in fast-paced environments. Additionally, managing last-minute appointment changes or urgent requests can require quick thinking and strong organizational skills. Effective use of electronic health record (EHR) systems and maintaining clear communication with healthcare providers are key to overcoming these challenges.

What is the difference between Medical Secretary vs Medical Administrative Assistant?

AspectMedical SecretaryMedical Administrative Assistant
CredentialsHigh school diploma or equivalent; certification optionalHigh school diploma or equivalent; certification optional
Work EnvironmentClinics, hospitals, private practicesClinics, hospitals, healthcare offices
Job DutiesScheduling, patient records, correspondenceScheduling, billing, administrative support
Industry UsageCommonly used in healthcare settingsOften used interchangeably with Medical Secretary

Medical Secretaries and Medical Administrative Assistants share similar roles in healthcare settings, focusing on administrative tasks like scheduling and patient record management. While their duties often overlap, Medical Secretaries may focus more on correspondence and communication, whereas Medical Administrative Assistants might handle billing and broader administrative functions. Both roles require similar credentials and are vital for smooth healthcare operations.

Do you need a degree to be a medical secretary?

A degree is not typically required to become a medical secretary, but many employers prefer candidates with a high school diploma or equivalent. Relevant skills include proficiency in office software and medical terminology, and some roles may require certification or training in medical office procedures.

How long does it take to become a medical secretary?

Becoming a medical secretary typically requires a high school diploma or equivalent, with some positions preferring postsecondary training or certification. Many medical secretaries learn on the job, but completing a certificate program in medical office administration can take a few months to a year. The overall time depends on the individual's prior education and the specific requirements of the employer.

What is the average pay for a medical secretary?

The average salary for a medical secretary typically ranges from $30,000 to $45,000 per year, depending on experience, location, and workplace setting. Medical secretaries often require strong organizational skills and proficiency with office software and medical terminology.
More about Medical Secretary jobs

What are the most commonly searched types of Medical Secretary jobs in Rochester, NY?

The most popular types of Medical Secretary jobs in Rochester, NY are:

What are popular job titles related to Medical Secretary jobs in Rochester, NY?

For Medical Secretary jobs in Rochester, NY, the most frequently searched job titles are:

What job categories do people searching Medical Secretary jobs in Rochester, NY look for?

The top searched job categories for Medical Secretary jobs in Rochester, NY are:

What cities near Rochester, NY are hiring for Medical Secretary jobs?

Cities near Rochester, NY with the most Medical Secretary job openings:

Medical Secretary jobs near you
Infographic showing various Medical Secretary job openings in Rochester, NY as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 16% Part Time, and 7% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $41,809 per year, or $20.1 per hour.

Medical Secretary 2

Allied Digestive Health

Rochester, NY • On-site

$18 - $20/hr

Full-time

Medical, Dental, Vision, Life, Retirement

Re-posted 4 days ago

Allied Digestive Health rating

8.0

Company rating: 8.0 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

Job description

We are excited to announce that we are looking for a Full-Time, Medical Secretary 2 at Rochester Gastroenterology Associates in Rochester, NY.

About the Role:

The Medical Secretary 2 plays a critical role in ensuring the smooth and efficient operation of healthcare facilities by providing advanced administrative support to medical staff. This position involves managing patient communications, scheduling appointments, and maintaining accurate medical records with a high degree of confidentiality and professionalism. The Medical Secretary 2 acts as a liaison between patients, healthcare providers, and insurance companies, facilitating clear and timely information exchange. This role requires a strong understanding of medical terminology, healthcare procedures, and regulatory compliance to support clinical operations effectively. Ultimately, the Medical Secretary 2 contributes to enhancing patient care quality by ensuring administrative processes are handled accurately and efficiently.

Responsibilities:

  • Manage complex scheduling for multiple healthcare providers, including patient appointments, meetings, and procedures.
  • Maintain and update patient medical records and documentation in compliance with HIPAA and other regulatory standards.
  • Serve as the primary point of contact for patients, addressing inquiries, providing information, and coordinating follow-up care.
  • Prepare and process medical correspondence, reports, and billing information accurately and promptly.
  • Coordinate communication between medical staff, patients, insurance companies, and external agencies to facilitate smooth operations.

Skills:

The Medical Secretary 2 utilizes strong organizational skills daily to manage complex scheduling and maintain accurate patient records, ensuring seamless clinical operations. Effective communication skills are essential for interacting with patients, healthcare providers, and insurance representatives, facilitating clear and professional exchanges. Proficiency in electronic health record systems and office software enables efficient documentation and data management. Knowledge of medical terminology and healthcare regulations supports compliance and accuracy in all administrative tasks. Additionally, problem-solving skills help address scheduling conflicts and patient concerns promptly, contributing to a positive healthcare experience.

Minimum Qualifications:

  • High school diploma or equivalent required; completion of a medical secretary or administrative assistant program preferred.
  • Minimum of two years of experience in a medical office or healthcare administrative role.
  • Proficiency with electronic health record (EHR) systems and standard office software (e.g., Microsoft Office).
  • Strong knowledge of medical terminology and healthcare administrative procedures.
  • Excellent communication and organizational skills with the ability to handle sensitive information confidentially.

Preferred Qualifications:

  • Associate degree or higher in health administration, medical office management, or related field.
  • Experience with insurance billing and coding processes.
  • Familiarity with healthcare compliance regulations such as HIPAA and OSHA.
  • Bilingual abilities to assist a diverse patient population.
  • Certification as a Certified Medical Administrative Assistant (CMAA) or equivalent


We offer competitive base salary, generous benefits, including Medical, Dental, Vision, Life Insurance, Voluntary, Time-Off Benefits, EAP, 401K and Commuter Benefits.

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