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Medical Records Director Jobs in Rockingham, NC (NOW HIRING)

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$13

$29

$65

How much do medical records director jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for medical records director in Rockingham, NC is $29.29, according to ZipRecruiter salary data. Most workers in this role earn between $19.42 and $30.34 per hour, depending on experience, location, and employer.

What does a medical records director do?

A Medical Records Director oversees the management and security of patient health records within a healthcare facility. They ensure that all medical records are accurate, confidential, and compliant with healthcare regulations like HIPAA. Their responsibilities include supervising medical records staff, implementing policies for recordkeeping, and coordinating with other departments to ensure efficient information flow. They also play a key role in transitioning to and maintaining electronic health record (EHR) systems.

What does a medical records director do?

As a medical records director, your main responsibilities are developing and maintaining electronic medical record systems. You develop the policies and strategies that your department uses to ensure the accuracy and security of health care data about patients. You direct developers and other electronic management experts to develop efficient methods for compiling and processing data while making it easy for providers, insurance companies, and medical professionals to access the information at a health care facility.

What are some common challenges faced by medical records directors in ensuring compliance with healthcare regulations?

Medical Records Directors often face the challenge of keeping up with frequently changing healthcare regulations, such as HIPAA and local privacy laws. Ensuring that all staff are trained on the latest requirements and that electronic health record (EHR) systems are updated accordingly can be demanding. Additionally, balancing the need for quick information access with strict confidentiality standards requires robust processes and constant vigilance. Directors must also manage audits, respond to legal requests, and implement corrective actions as needed.

What is the difference between Medical Records Director vs Medical Records Coordinator?

AspectMedical Records DirectorMedical Records Coordinator
CredentialsTypically requires a healthcare administration or health information management degree, with certifications like RHIT or RHIAOften requires a high school diploma or associate degree, with some certifications in health information management
Work EnvironmentOversees entire medical records department in hospitals, clinics, or healthcare facilitiesHandles day-to-day record management, data entry, and patient record organization
ResponsibilitiesManaging staff, ensuring compliance, developing policies, and overseeing record accuracyMaintaining records, data entry, and assisting with record retrieval

The Medical Records Director focuses on leadership, policy, and compliance, while the Medical Records Coordinator handles operational tasks. Both roles are essential in healthcare settings, but the director has a broader managerial scope.

What are the key skills and qualifications needed to thrive as a medical records director, and why are they important?

To thrive as a Medical Records Director, you need expertise in health information management, a strong understanding of medical terminology, and often a bachelor’s degree in health information or a related field, with RHIA or RHIT certification preferred. Familiarity with electronic health records (EHR) systems, HIPAA compliance, and data management software is essential. Leadership, attention to detail, and strong organizational and communication skills help ensure effective team coordination and regulatory adherence. These skills and qualities are vital for maintaining accurate, secure patient records and supporting the operational and legal needs of healthcare organizations.
More about Medical Records Director jobs
What are the most commonly searched types of Medical Records jobs in Rockingham, NC? The most popular types of Medical Records jobs in Rockingham, NC are:
What cities near Rockingham, NC are hiring for Medical Records Director jobs? Cities near Rockingham, NC with the most Medical Records Director job openings:
Medical Records Director jobs near you

Patient Service Representative (Primary Care North)

Pinehurst Medical Clinic

Pinehurst, NC • On-site

$14.25 - $18/hr

Other

Posted 7 days ago

Pinehurst Medical Clinic rating

7.3

Company rating: 7.3 out of 10

Based on 17 frontline employees who took The Breakroom Quiz

Job description

Pinehurst Medical Clinic (PMC)

PMC is a recognized healthcare provider in the communities of Moore County, Lee County, Cumberland County, Chatham County, and the surrounding six counties. Locally owned and managed, PMC offers a broad range of primary and specialty care services to the communities we serve. The physicians and healthcare team of professionals at PMC share a commitment to patient-centered care that is physician-led and utilizes the latest advances in medical technology. This combination of leading-edge medicine and deep compassion for the people we serve has been a hallmark of PMC since 1952. PMC consists of over 130 providers, approximately 750 employees, and 16 locations.

What will you do as a PMC Patient Service Representative (PSR)

As a PMC Patient Service Representative (PSR) you will serve as an essential part of the patient's experience acting as a liaison between patients and medical support staff by greeting, instructing, and directing patients and visitors. You will perform various tasks such as entering all patient demographics, insurance information, and collection of payments upon check-in/out or when scheduling an appointment. Along with scheduling patient appointments for both established and when appropriate new patients.

A day in the life of a PMC Patient Service Representative (PSR) may include:

  • Greeting our patients and visitors in a prompt, courteous, and helpful manner; answering requests for information.
  • Checking in patients, verifying and updating necessary information, then acknowledging patients and checking patients out. Along with assuring that patients are kept apprised of the physician's timetable in the event, it will increase the patient's waiting time.
  • Advises patients regarding certain financial obligations including but not limited to co-payments, deductible amounts, insurance eligibility, etc.
  • Maintaining the lobby in a neat and orderly manner including keeping magazines current.
  • Maintaining and coordinating the physicians' schedules, having a thorough knowledge of physician specialties and medical practices.
  • Answering telephones and returning calls in a timely manner, taking messages, handling requests, and providing accurate information as necessary.
  • Handling mail, paperwork via fax, and medical records, assuring accuracy and completeness.
  • Being a key piece in the PMC mission by providing the highest quality of care to our patients and the communities we serve.

Required Qualifications

  • High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.

Preferred Qualifications

  • One to two-year experience in a medical office setting.

Shift: Day Shift (Monday through Friday) no weekends or holidays Pay Type: Hourly (Non-Exempt) The Pinehurst Medical Clinic is an equal opportunity employer and fully supports and maintains compliance with all state, federal, and local regulations and provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law

What Pinehurst Medical Clinic employees say

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