Medical Records Associate Jobs in Riverside, CA (NOW HIRING)

Make a meaningful impact in patients' lives as a Medical Assistant on our premier Cardiology team. You'll deliver exceptional cardiovascular care while creating a supportive, compassionate environment for both patients and their families during their health journey. This role offers the perfect blend of clinical skills, patient advocacy, and healthcare teamwork in a dynamic, respected healthcare setting where your contributions directly influence patient outcomes and satisfaction.

• Respond to all patient calls with professionalism and courtesy, ensuring accurate message taking and proper delivery to appropriate team members
• Document telephone contacts according to established protocols, with special attention to symptomatic patient communications and clinical urgency
• Prepare comprehensively for patient visits by previewing medical records before appointments, ensuring all relevant information is readily available and organized
• Monitor patient status during specialized cardiovascular procedures while gathering and documenting essential clinical data with precision
• Administer medications, treatments, and tests as directed by providers, following all state regulations and organizational policies
• Serve as a dedicated patient advocate, coordinating care and ensuring patient comfort, safety, and satisfaction throughout their visit
• Provide patient education using established protocols to support treatment plans and improve health outcomes
• Foster effective communication among healthcare providers, clinical staff, patients, and service partners to ensure seamless care delivery
• Maintain strict adherence to organizational policies, safety standards, and HIPAA patient confidentiality requirements
• Participate actively in professional development opportunities and quality management initiatives to enhance clinical skills
• Support special projects and initiatives as assigned by leadership to advance departmental goals

• High School Diploma or GED
• Current Basic Life Support (BLS) Certification
• Exceptional organizational, project management, and time management abilities
• Outstanding customer service skills and interpersonal communication
• Proficiency with Microsoft Office applications and electronic medical record (EMR) systems
• Strong knowledge of medical terminology
• Clear verbal communication skills for patient and team interactions
• Ability to manage multiple priorities while maintaining attention to detail

• Completion of a Medical Assistant training program or certification (CMA/RMA)
• 2-4 years of related healthcare experience, preferably in a clinical or cardiology setting
• Bilingual capabilities (English/Spanish or other languages)
• Experience with cardiology-specific procedures and patient populations
• Previous experience in a fast-paced healthcare environment

• Ability to sit at a computer workstation for extended periods
• Capacity to manage multiple telephone calls while multitasking effectively
• Detail-oriented data processing and documentation for extended durations
• Ability to lift light objects and retrieve patient files as needed
• Clear verbal communication skills for patient and team interactions
• Flexibility to stand and move throughout the clinical environment

Join our respected healthcare organization where your compassion and clinical skills directly impact patients' cardiovascular health journeys. Every day brings new opportunities to make a meaningful difference in people's lives while developing your career in a supportive, professional environment. You'll work alongside experienced cardiologists and healthcare professionals who are committed to patient-centered care and professional growth. Our team values collaboration, continuous learning, and creating an inclusive workplace where every team member can thrive.

Apply today to become an integral part of our patient-centered cardiology care team. We're excited to hear from dedicated healthcare professionals who are passionate about delivering exceptional patient care.

This job description is intended to describe the general nature and level of work being performed by individuals assigned to this position. It is not intended to be an exhaustive list of all duties, responsibilities, and skills required. Management reserves the right to modify, add, or remove duties and to assign other duties as necessary. This document does not constitute a contract of employment, and employment remains at-will unless otherwise specified. Employees with questions regarding their responsibilities are encouraged to consult their supervisor or Human Resources.