Description
Medical Records Specialist
We are seeking a detail-oriented and organized Medical Records Specialist to manage patient medical records and coordinate the timely submission of documentation to payers and third-party entities. This role requires the ability to work collaboratively in a fast-paced environment while maintaining accuracy, confidentiality, and compliance with all applicable regulations. Strong communication and time management skills are essential for success in this position.
Alliance Health Systems
Alliance Health System provides the operational foundation that allows healthcare organizations and providers to focus on what matters most: delivering exceptional patient care. Through practice management, administrative support, operational strategy, technology, recruiting, marketing, human resources, and business services, we help healthcare teams operate more efficiently and effectively.
At Alliance, we believe every process can be optimized, every challenge presents an opportunity, and every team member plays a role in creating better outcomes for the patients that entrust us with their care. Our culture is built on collaboration, accountability, innovation, and a relentless pursuit of becoming Better Every Day.
If you are passionate about solving problems, improving systems, supporting high-performing teams, and making a meaningful impact behind the scenes of healthcare, we want to collaborate with you! Alliance Health System offers an opportunity to grow your career while helping our healthcare organizations change lives for the better.
Key Responsibilities:
- Manage and prioritize a queue of requests for submission to insurance payers and third-party organizations, ensuring all deadlines are met
- Prepare, organize, review, and send required medical records for requests from external agencies in accordance with legal and regulatory requirements
- Communicate with providers and clinical staff to obtain missing or clarifying documentation
- Scan, upload, and index medical records into the electronic medical record (EMR/EHR) system
- Maintain the confidentiality and security of all patient records, including proper handling within office areas
- Ensure full compliance with HIPAA guidelines and organizational privacy policies
- Communicate effectively with internal teams and external partners regarding record requests and submissions
- Maintain accurate documentation and tracking of all records sent and received
- Identify and escalate discrepancies or issues with records, claims, or requests to management
- Process incoming mail, faxes, and electronic document submissions
- Assist front desk or administrative team with record-related inquiries
- Participate in process improvement initiatives to increase efficiency and accuracy
Qualifications & Requirements:
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- High school diploma or equivalent required
- Previous experience in medical records, healthcare administration, or a related field preferred
- Strong attention to detail and excellent organizational skills
- Ability to manage multiple tasks and meet deadlines in a fast-paced environment
- Excellent verbal and written communication skills
- Ability to work both independently and collaboratively within a team
Benefits:
- Health, dental, vision insurance
- Paid time off and sick time
Position Type: Full-Time
Background Check Requirement: Employment is contingent upon the successful completion of a background check, which may include verification of employment history, education, criminal records, and other relevant information as permitted by law