The Medical Records Coordinator is responsible for maintaining, safeguarding, and processing medical records for the outpatient psychiatry and therapy clinic. This position serves as the designated custodian of records and ensures that all record requests, releases of information, subpoenas, custody orders, and legal documents are handled in compliance with HIPAA, Nevada law, and organizational policies.
Essential Duties and Responsibilities:
Medical Records Management
· Maintain complete and accurate patient records.
· Process requests for medical records and protected health information.
· Ensure records are stored securely and confidentially.
· Track all disclosures and releases of information.
· Maintain electronic and paper medical records systems.
· Scan, upload, and organize documentation within the electronic health record.
Release of Information
· Serve as the designated custodian of records.
· Review all requests for medical records.
· Process releases only after verifying proper authorization.
· Maintain logs of all disclosures.
· Coordinate record requests with insurance companies, attorneys, courts, and outside providers.
Legal and Custody Documentation
· Receive and maintain custody agreements, subpoenas, court orders, and other legal documents.
· Escalate complex legal questions to administration and legal counsel.
· Ensure that providers do not independently release records.
· Communicate with providers regarding documentation requirements.
Compliance and Quality Assurance
· Ensure compliance with HIPAA and Nevada regulations.
· Assist with audits, accreditation reviews, and licensing surveys.
· Participate in policy development and annual policy reviews.
· Provide staff training regarding medical records and confidentiality requirements.
· Monitor documentation timelines and notify leadership of deficiencies.
Documentation Responsibilities
· Maintain records of all requests for information.
· Document the receipt, review, and release of records.
· Track deadlines associated with subpoenas and court orders.
· Prepare reports for administration as requested.
Qualifications
Required
· High school diploma or equivalent.
· Minimum of two years of experience in healthcare administration, medical records, or behavioral health.
· Knowledge of HIPAA and confidentiality requirements.
· Strong organizational and communication skills.
· Ability to handle sensitive information with professionalism.
Preferred
· Experience in outpatient behavioral health, psychiatry, or therapy settings.
· Knowledge of Nevada medical records and custody laws.
· Experience with electronic health record systems.
Skills and Abilities
· Strong attention to detail.
· Ability to maintain confidentiality.
· Excellent time management skills.
· Ability to prioritize urgent requests.
· Ability to communicate effectively with providers, families, attorneys, and regulatory agencies.
· Ability to recognize situations requiring escalation to administration or legal counsel.
Physical Requirements
· Ability to sit, stand, and work at a computer for extended periods.
· Ability to lift up to 20 pounds occasionally.
Can offer Full time or Part Time