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Medical Front Desk Assistant Jobs (NOW HIRING)

BizTek People

Front Desk Assistant

Houston, TX · On-site

Front Desk Assistant / Administrative Assistant BizTek People is in search of a Front Desk Assistant / Administrative Assistant for our client in Houston, TX! We are seeking a professional and ...

SNI USA Inc

Medical Front Desk

Philadelphia, PA · On-site

$18 - $20/hr

Job Title: Medical Front Desk Receptionist / Scheduler Location: Philadelphia, PA Industry ... Manage provider schedules and coordinate Medical Assistant visits per internal processes * Schedule ...

Turning Points

Front Desk Assistant

Bradenton, FL · On-site

The Front Desk Assistant plays an important role in welcoming and supporting clients and non-clients as they arrive for services. The Front Desk Assistant, working alongside Front Desk Staff, will ...

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Medical Front Desk Assistant information

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How much do medical front desk assistant jobs pay per hour?

As of Jul 1, 2026, the average hourly pay for medical front desk assistant in the United States is $19.89, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $21.88 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Medical Front Desk Assistant, and why are they important?

A Medical Front Desk Assistant needs strong organizational skills, attention to detail, and knowledge of basic medical terminology, typically supported by a high school diploma or equivalent. Familiarity with electronic health record (EHR) systems, appointment scheduling software, and multi-line phone systems is highly beneficial. Outstanding customer service, professionalism, and the ability to multitask are essential soft skills for success in this role. These skills and qualities ensure efficient patient flow, accurate record-keeping, and a positive first impression for patients entering the healthcare facility.

What is the difference between Medical Front Desk Assistant vs Medical Receptionist?

AspectMedical Front Desk AssistantMedical Receptionist
CredentialsHigh school diploma; certification optionalHigh school diploma; certification optional
Work EnvironmentClinics, hospitals, private practicesClinics, hospitals, private practices
Job ResponsibilitiesScheduling, patient check-in, insurance verificationScheduling, patient check-in, administrative tasks
Common UsageFrequently used interchangeably with Medical ReceptionistFrequently used interchangeably with Medical Front Desk Assistant

Both roles involve front-office duties like scheduling and patient interaction in healthcare settings. The terms are often used interchangeably, but 'Medical Front Desk Assistant' may emphasize a slightly more active role in patient coordination, while 'Medical Receptionist' is more traditional. Overall, their responsibilities and work environments overlap significantly.

What are some common challenges Medical Front Desk Assistants face, and how can they be managed effectively?

Medical Front Desk Assistants often encounter challenges such as managing a steady influx of patients while handling phone inquiries and administrative tasks simultaneously. Balancing these demands requires strong organizational skills and the ability to prioritize under pressure. Effective communication and a calm, patient demeanor are essential, especially when addressing concerns from patients or coordinating with healthcare providers. Many workplaces provide training and support to help new hires adapt to the fast-paced environment and develop strategies for efficient workflow management.

What are Medical Front Desk Assistants?

Medical Front Desk Assistants are administrative professionals who serve as the first point of contact for patients in healthcare facilities. Their primary responsibilities include scheduling appointments, answering phone calls, greeting patients, verifying insurance information, and managing patient records. They play a vital role in ensuring the smooth operation of the front office and providing excellent customer service. These assistants must possess strong organizational, communication, and multitasking skills to handle a fast-paced environment. Their work directly impacts patient satisfaction and the efficiency of the medical office.
What cities are hiring for Medical Front Desk Assistant jobs? Cities with the most Medical Front Desk Assistant job openings:
What are the most commonly searched types of Medical Front Desk jobs? The most popular types of Medical Front Desk jobs are:
What states have the most Medical Front Desk Assistant jobs? States with the most job openings for Medical Front Desk Assistant jobs include:
Medical Front Desk Assistant jobs near you
Infographic showing various Medical Front Desk Assistant job openings in the United States as of June 2026, with employment types broken down into 88% Full Time, 4% Part Time, and 8% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $41,370 per year, or $19.9 per hour.
Medical Front Desk Assistant- O'Fallon

Medical Front Desk Assistant- O'Fallon

Professional Therapy Services

O Fallon, IL

$15.25 - $19/hr

Full-time

Posted 12 days ago

Job description

Full-Time | HSHS St. Elizabeth's Hospital O'Fallon, IL

Professional Therapy Services, Inc. is seeking a Medical Front Desk Assistant / Medical Receptionist to support operations at our outpatient therapy clinic in O'Fallon, IL.

This role is ideal for someone with medical office, patient scheduling, or healthcare front desk experience who enjoys working in a fast-paced clinical environment while providing excellent service to patients and providers.

Job Responsibilities

  • Schedule and coordinate patient appointments for therapy services

  • Greet patients and provide professional front desk support

  • Answer phones and route calls to therapists and staff

  • Enter patient charges and assist with billing documentation

  • Print and manage daily therapy schedules

  • Process physician orders and communicate with referring offices

  • Maintain accurate patient records and documentation

  • Fax, file, and distribute medical paperwork as needed

  • Assist therapists and clinical staff with administrative tasks

  • Maintain a clean and organized front office

QualificationsRequired

  • High school diploma or equivalent

  • Strong customer service and communication skills

  • Ability to multitask in a busy healthcare setting

  • Basic computer skills (word, spreadsheets, scheduling software, EMR)

Preferred

  • 1+ years of medical front desk, medical receptionist, or healthcare administrative experience

  • Experience with patient scheduling or medical billing

  • Knowledge of HIPAA and patient confidentiality standards

Ideal Candidate

  • Organized and detail-oriented

  • Friendly and professional with patients and staff

  • Comfortable working in a fast-paced outpatient clinic

  • Reliable team player with a positive attitude

About Professional Therapy Services, Inc.

Professional Therapy Services, Inc. provides high-quality therapy services in a supportive, patient-focused environment. Our team is committed to delivering excellent care while maintaining efficient and professional clinic operations.

Professional Therapy Services, Inc. is an Equal Opportunity Employer.

Learn more at:
www.ptsinc.org

Apply