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Medical Front Desk Assistant Jobs in Michigan (NOW HIRING)

PainPoint

Front Desk Supervisor

Sterling Heights, MI · On-site

$19 - $20/hr

The ideal candidate will have at least 5 years of medical front desk experience and 1+ year of management experience, with strong leadership, communication, organizational, and healthcare ...

Halsey & Associates Inc

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Medical Front Office Coordinator

Detroit, MI · On-site

$17.53 - $21/hr

Job Summary As the Front Desk Coordinator, you will play a key role in supporting the daily flow of ... Coordinate referrals, medical records requests, prior authorization paperwork, prescription refill ...

Halsey & Associates Inc

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Medical Front Office Coordinator

Detroit, MI · On-site

$17.53 - $21/hr

Job Summary As the Front Desk Coordinator, you will play a key role in supporting the daily flow of ... Coordinate referrals, medical records requests, prior authorization paperwork, prescription refill ...

Dearborn Oral & Maxillofacial Surge

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Front Office Assistant

Dearborn, MI

$14.50 - $19/hr

... Desk Assistant to join our oral surgery practice located in Dearborn, MI. The ideal candidate is ... Dental/medical office experience as plus, but willing to train the right person. Compensation ...

Dearborn Oral & Maxillofacial Surge

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Front Office Assistant

Dearborn, MI

$14.50 - $19/hr

... Desk Assistant to join our oral surgery practice located in Dearborn, MI. The ideal candidate is ... Dental/medical office experience as plus, but willing to train the right person. Compensation ...

HEART RHYTHM CLINIC PC

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Front Desk Medical Office

Dearborn, MI · On-site

$15 - $17.75/hr

We are seeking a Front Desk professional to become part of our team! Looking for a kind responsible ... Can do basic Medical Assistants duties as a back up if needed Company Description Medical Practice ...

HEART RHYTHM CLINIC PC

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Front Desk Medical Office

Dearborn, MI · On-site

$15 - $17.75/hr

We are seeking a Front Desk professional to become part of our team! Looking for a kind responsible ... Can do basic Medical Assistants duties as a back up if needed Company Description Medical Practice ...

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Medical Front Desk Assistant information

What is a medical front desk assistant?

Medical Front Desk Assistants are administrative professionals who serve as the first point of contact for patients in healthcare facilities. Their primary responsibilities include scheduling appointments, answering phone calls, greeting patients, verifying insurance information, and managing patient records. They play a vital role in ensuring the smooth operation of the front office and providing excellent customer service. These assistants must possess strong organizational, communication, and multitasking skills to handle a fast-paced environment. Their work directly impacts patient satisfaction and the efficiency of the medical office.

What are the key skills and qualifications needed to thrive as a medical front desk assistant, and why are they important?

A Medical Front Desk Assistant needs strong organizational skills, attention to detail, and knowledge of basic medical terminology, typically supported by a high school diploma or equivalent. Familiarity with electronic health record (EHR) systems, appointment scheduling software, and multi-line phone systems is highly beneficial. Outstanding customer service, professionalism, and the ability to multitask are essential soft skills for success in this role. These skills and qualities ensure efficient patient flow, accurate record-keeping, and a positive first impression for patients entering the healthcare facility.

What are some common challenges medical front desk assistants face, and how can they be managed effectively?

Medical Front Desk Assistants often encounter challenges such as managing a steady influx of patients while handling phone inquiries and administrative tasks simultaneously. Balancing these demands requires strong organizational skills and the ability to prioritize under pressure. Effective communication and a calm, patient demeanor are essential, especially when addressing concerns from patients or coordinating with healthcare providers. Many workplaces provide training and support to help new hires adapt to the fast-paced environment and develop strategies for efficient workflow management.

What is the difference between Medical Front Desk Assistant vs Medical Receptionist?

AspectMedical Front Desk AssistantMedical Receptionist
CredentialsHigh school diploma; certification optionalHigh school diploma; certification optional
Work EnvironmentClinics, hospitals, private practicesClinics, hospitals, private practices
Job ResponsibilitiesScheduling, patient check-in, insurance verificationScheduling, patient check-in, administrative tasks
Common UsageFrequently used interchangeably with Medical ReceptionistFrequently used interchangeably with Medical Front Desk Assistant

Both roles involve front-office duties like scheduling and patient interaction in healthcare settings. The terms are often used interchangeably, but 'Medical Front Desk Assistant' may emphasize a slightly more active role in patient coordination, while 'Medical Receptionist' is more traditional. Overall, their responsibilities and work environments overlap significantly.

How to become a medical front desk assistant?

To become a medical front desk assistant, candidates typically need a high school diploma or equivalent. Relevant skills include customer service, communication, and familiarity with medical office software; some employers may prefer certification in medical office administration. On-the-job training is common, and strong organizational skills are important for managing appointments and patient records.

What are the most commonly searched types of Medical Front Desk jobs in Michigan?

The most popular types of Medical Front Desk jobs in Michigan are:

What cities in Michigan are hiring for Medical Front Desk Assistant jobs?

Cities in Michigan with the most Medical Front Desk Assistant job openings:

Medical Front Desk Assistant jobs near you
Infographic showing various Medical Front Desk Assistant job openings in Michigan as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 16% Part Time, 2% Temporary, 7% Contract, and 1% Nights. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution.

DOSO Front Desk Assistant

Wayne State University

Detroit, MI • On-site

Full-time

Posted 13 days ago

Wayne State University rating

7.6

Company rating: 7.6 out of 10

Based on 20 frontline employees who took The Breakroom Quiz

292nd of 628 rated colleges and universities

Job description

DOSO Front Desk Assistant
Wayne State University is searching for an experienced DOSO Front Desk Assistant at its Detroit campus location.
Wayne State is a premier, public, urban research university located in the heart of Detroit, Michigan where students from all backgrounds are offered a rich, high-quality education. Our deep-rooted commitment to excellence, collaboration, integrity, diversity and inclusion creates exceptional educational opportunities which prepare students for success in a global society.
Essential functions (job duties):
General Purpose:
Support the Dean of Students Office by managing front deskoperations, assisting students, faculty, and staff, and maintaining a welcomingand organized office environment. This role also includes overseeing theMakerspace, ensuring safety and positive interactions of guests and cleanlinessof the space. This position requires excellent customer service skills,attention to detail, and the ability to multitask in a fast-paced environment.
Specific Duties:
  • Greet and assist students, faculty, staff, and visitors both in person and over the phone in a courteous and professional manner.
  • Answer phone calls, take messages, and transfer calls to the appropriate staff members or departments.
  • Provide information and assistance to students regarding office services, campus resources, and university policies and procedures.
  • Process incoming and outgoing mail, packages, and deliveries.
  • Distribute packages to Registered Student Organizations (RSOs) upon delivery.
  • Maintain cleanliness and organization of the Dean of Students Office front desk area and lobby.
  • Assist with special projects and events as assigned by the Warrior Life Coordinator.
  • Handle ticket sales and the distribution of blue/green books and Scantrons.
  • Oversee the pick-up process for the Warrior Rewards program.
  • Maintain confidentiality of sensitive information in accordance with university policies.
  • Arrive to shifts on time in appropriate attire.
  • Maintain open communication with the Warrior Life Coordinator regarding work-related issues.
  • Make necessary arrangements to attend all mandatory training sessions.
  • Serve as a positive role model for other students by complying with and supporting University policies and procedures.
  • Act as a role model of inclusion by providing equitable treatment and customer service to all guests.
  • Possess strong communication, teamwork, and interpersonal skills.
  • Ability to multitask and prioritize tasks effectively.
  • Seek answers to questions that are not known through research materials or by asking professional staff members.
  • Proficiency in Microsoft Office Suite (Word, Excel, Teams, Teams Shifts, Outlook).

Unique duties:
Qualifications:
Education:
High school diploma or equivalent combination of education and/or experience required; previous relevant experience is desirable. Bachelor's degree preferred.
Preferred qualifications:
School/College/Division:
Generic Division
Primary department:
H9208
Employment type:
  • Temporary Employee
  • Job type: Full Time
  • Job category: Staff/Administrative
Funding/salary information:
  • Compensation type: Hourly Wage
  • Hourly rate:
  • Salary minimum:
  • Salary hire maximum:
Working conditions:
Normal working conditions.
Job openings:
  • Number of openings: 1
  • Reposted position: No
  • Reposted reason: None (New Requisition)
  • Prior posting/requisition number:
Background check requirements:
University policy requires certain persons who are offered employment to undergo a background check, including a criminal history check, before starting work. If you are offered employment, the university will inform you if a background check is required.

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