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Medical Front Desk Assistant Jobs in Delaware (NOW HIRING)

Mid Atlantic Retina

Front Desk

Wilmington, DE · On-site

$13.50 - $17.50/hr

High school diploma or GED * 1 year front desk experience in a medical office or equivalent ... Ability to raise dominant arm above shoulder height to assist patients with credit card payments ...

Mid Atlantic Retina

Front Desk

Wilmington, DE · On-site

$13.50 - $17.50/hr

High school diploma or GED * 1 year front desk experience in a medical office or equivalent ... Ability to raise dominant arm above shoulder height to assist patients with credit card payments ...

IVX Health

Front Desk Coordinator

Wilmington, DE · On-site

$15.75 - $20.50/hr

Healthcare Front Desk Coordinator Full Time | Monday-Friday | Day Shift | Infusion Center-Based We ... Knowledge of medical terminology and patient-facing protocols * Exceptional customer service and ...

New

DuPont Country Club

Front Desk Attendant

Wilmington, DE · On-site

$12.50 - $16.25/hr

Front Desk employees will report to the Athletics Assistant Manager. Key Qualities: * Positive, upbeat, and helpful personality. * Effective communication and interpersonal skills. * Detail-oriented.

DuPont Country Club

Front Desk Attendant

Wilmington, DE · On-site

$12.50 - $16.25/hr

Front Desk employees will report to the Athletics Assistant Manager. Key Qualities: * Positive, upbeat, and helpful personality. * Effective communication and interpersonal skills. * Detail-oriented.

ABC PEDIATRICS LLC

Front Desk Representative

Dover, DE · On-site

$17/hr

As a Front Desk Representative, you will be the first point of contact for our clients. You will ... Answer phone calls and schedule appointments * Assist clients with paperwork, including consent ...

ABC PEDIATRICS LLC

Front Desk Representative

Dover, DE · On-site

$17/hr

As a Front Desk Representative, you will be the first point of contact for our clients. You will ... Answer phone calls and schedule appointments * Assist clients with paperwork, including consent ...

Planet Fitness

Front Desk Associate

Wilmington, DE · On-site

$13.50 - $17.50/hr

Answer phones in a friendly manner and assist callers with their inquiries. * Perform membership ... Medical, Dental, and Vision Insurance* * Vacation*/Sick Time/Holiday Pay * Free Black Card ...

Planet Fitness

Front Desk Associate

New Castle, DE · On-site

$13.50 - $17.50/hr

Answer phones in a friendly manner and assist callers with their inquiries. * Perform membership ... Medical, Dental, and Vision Insurance* * Vacation*/Sick Time/Holiday Pay * Free Black Card ...

Planet Fitness

Front Desk Associate

Wilmington, DE

$13.50 - $17.50/hr

Answer phones in a friendly manner and assist callers with their inquiries. * Perform membership ... Medical, Dental, and Vision Insurance* * Vacation*/Sick Time/Holiday Pay * Free Black Card ...

Planet Fitness

Front Desk Associate

Wilmington, DE · On-site

$13.50 - $17.50/hr

Answer phones in a friendly manner and assist callers with their inquiries. * Perform membership ... Medical, Dental, and Vision Insurance* * Vacation*/Sick Time/Holiday Pay * Free Black Card ...

Planet Fitness

Front Desk Associate

Wilmington, DE · On-site

$13.50 - $17.50/hr

Answer phones in a friendly manner and assist callers with their inquiries. * Perform membership ... Medical, Dental, and Vision Insurance* * Vacation*/Sick Time/Holiday Pay * Free Black Card ...

Planet Fitness

Front Desk Associate

Wilmington, DE · On-site

$13.50 - $17.50/hr

Answer phones in a friendly manner and assist callers with their inquiries. * Perform membership ... Medical, Dental, and Vision Insurance* * Vacation*/Sick Time/Holiday Pay * Free Black Card ...

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Medical Front Desk Assistant information

What is a medical front desk assistant?

Medical Front Desk Assistants are administrative professionals who serve as the first point of contact for patients in healthcare facilities. Their primary responsibilities include scheduling appointments, answering phone calls, greeting patients, verifying insurance information, and managing patient records. They play a vital role in ensuring the smooth operation of the front office and providing excellent customer service. These assistants must possess strong organizational, communication, and multitasking skills to handle a fast-paced environment. Their work directly impacts patient satisfaction and the efficiency of the medical office.

What are the key skills and qualifications needed to thrive as a medical front desk assistant, and why are they important?

A Medical Front Desk Assistant needs strong organizational skills, attention to detail, and knowledge of basic medical terminology, typically supported by a high school diploma or equivalent. Familiarity with electronic health record (EHR) systems, appointment scheduling software, and multi-line phone systems is highly beneficial. Outstanding customer service, professionalism, and the ability to multitask are essential soft skills for success in this role. These skills and qualities ensure efficient patient flow, accurate record-keeping, and a positive first impression for patients entering the healthcare facility.

What are some common challenges medical front desk assistants face, and how can they be managed effectively?

Medical Front Desk Assistants often encounter challenges such as managing a steady influx of patients while handling phone inquiries and administrative tasks simultaneously. Balancing these demands requires strong organizational skills and the ability to prioritize under pressure. Effective communication and a calm, patient demeanor are essential, especially when addressing concerns from patients or coordinating with healthcare providers. Many workplaces provide training and support to help new hires adapt to the fast-paced environment and develop strategies for efficient workflow management.

What is the difference between Medical Front Desk Assistant vs Medical Receptionist?

AspectMedical Front Desk AssistantMedical Receptionist
CredentialsHigh school diploma; certification optionalHigh school diploma; certification optional
Work EnvironmentClinics, hospitals, private practicesClinics, hospitals, private practices
Job ResponsibilitiesScheduling, patient check-in, insurance verificationScheduling, patient check-in, administrative tasks
Common UsageFrequently used interchangeably with Medical ReceptionistFrequently used interchangeably with Medical Front Desk Assistant

Both roles involve front-office duties like scheduling and patient interaction in healthcare settings. The terms are often used interchangeably, but 'Medical Front Desk Assistant' may emphasize a slightly more active role in patient coordination, while 'Medical Receptionist' is more traditional. Overall, their responsibilities and work environments overlap significantly.

How to become a medical front desk assistant?

To become a medical front desk assistant, candidates typically need a high school diploma or equivalent. Relevant skills include customer service, communication, and familiarity with medical office software; some employers may prefer certification in medical office administration. On-the-job training is common, and strong organizational skills are important for managing appointments and patient records.

What are the most commonly searched types of Medical Front Desk jobs in Delaware?

The most popular types of Medical Front Desk jobs in Delaware are:

What cities in Delaware are hiring for Medical Front Desk Assistant jobs?

Cities in Delaware with the most Medical Front Desk Assistant job openings:

Medical Front Desk Assistant jobs near you
Infographic showing various Medical Front Desk Assistant job openings in Delaware as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 16% Part Time, and 6% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution.

Medical Front Desk Receptionist (Cross-Training Opportunity)

Foot & Ankle Specialists of Mid Atlantic

Newark, DE • On-site

$14.75 - $19/hr

Full-time

Medical, Life, Retirement, PTO

Re-posted 6 days ago

Job description

The Medical Front Desk Receptionist provides essential administrative support to the office, healthcare providers, and patients in a fast-paced podiatry practice. This position primarily supports front desk operations, including patient registration, scheduling, insurance verification, and customer service, while also offering the opportunity to cross-train in clinical Medical Assistant duties as needed.

Essential Functions/Responsibilities (Other duties may be assigned.)

  • Greet patients upon arrival and provide exceptional customer service
  • Answer incoming calls, transfer calls, and respond to patient inquiries
  • Schedule appointments and manage multiple provider calendars
  • Register new patients and update demographic and insurance information
  • Verify insurance eligibility, referrals, and authorizations
  • Collect copays, deductibles, balances, and OTC payments
  • Maintain patient records through scanning, faxing, and data entry
  • Monitor patient flow and communicate delays to patients and providers
  • Prepare daily reports, deposit slips, and financial documentation
  • Review billing claims and denials; obtain additional information as needed
  • Track orthotics and contact patients for follow-up appointments
  • Support additional administrative and operational tasks as needed
  • Cross-train to assist with basic clinical duties and provide coverage when needed

Required Skills & Experience

  • High School Diploma or GED required
  • 2+ years of medical front desk or medical office experience preferred
  • Knowledge of insurance verification, referrals, authorizations, medical terminology, and CPT/ICD coding preferred
  • Excellent customer service and communication skills
  • Strong organizational and multitasking abilities
  • Comfortable working in a fast-paced environment
  • Willingness to learn clinical Medical Assistant responsibilities through cross-training
  • Ability to maintain HIPAA compliance and patient confidentiality
  • Team-oriented with a positive attitude and willingness to help wherever needed
  • Proficient with Microsoft Office Suite (Word, Excel, Outlook) and general computer systems

Benefits Offered

  • Health Insurance (Single & Family plans available) 
  • Life Insurance 
  • Disability Insurance 
  • 401(k) plan with Company Match 
  • Employee Discount Program 
  • Paid Time Off 
  • Paid Holidays 
Physical Requirements: 

The physical demands described here represent those required to perform essential job functions. Reasonable accommodation may be made for individuals with disabilities. While performing this role, the employee must regularly: 

  • Sit, talk, hear, and use hands to write, type, or operate office equipment 

  • Occasionally reach with hands and arms; climb, balance, stoop, kneel, crouch, crawl, and smell 

  • Perform repetitive motions, including reaching overhead and typing 

  • Lift up to 50 pounds occasionally and carry objects weighing up to 25 pounds 

  • Maintain peripheral vision, depth perception, and focus adjustments  

 
 

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