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Medical Front Desk Assistant Jobs in Delaware (NOW HIRING)

Planet Fitness

Front Desk Associate

Newark, DE · On-site

$13.75 - $17.50/hr

Answer phones in a friendly manner and assist callers with their inquiries. * Perform membership ... Medical, Dental, and Vision Insurance* * Vacation*/Sick Time/Holiday Pay * Free Black Card ...

Planet Fitness

Front Desk Associate

Newark, DE · On-site

$13.75 - $17.50/hr

Answer phones in a friendly manner and assist callers with their inquiries. * Perform membership ... Medical, Dental, and Vision Insurance* * Vacation*/Sick Time/Holiday Pay * Free Black Card ...

Planet Fitness

Front Desk Associate

New Castle, DE

$13.50 - $17.50/hr

Answer phones in a friendly manner and assist callers with their inquiries. * Perform membership ... Medical, Dental, and Vision Insurance* * Vacation*/Sick Time/Holiday Pay * Free Black Card ...

Planet Fitness

Front Desk Associate

Newark, DE · On-site

$13.75 - $17.50/hr

Answer phones in a friendly manner and assist callers with their inquiries. * Perform membership ... Medical, Dental, and Vision Insurance* * Vacation*/Sick Time/Holiday Pay * Free Black Card ...

Planet Fitness

Front Desk Associate

Newark, DE · On-site

$13.75 - $17.50/hr

Answer phones in a friendly manner and assist callers with their inquiries. * Perform membership ... Medical, Dental, and Vision Insurance* * Vacation*/Sick Time/Holiday Pay * Free Black Card ...

Planet Fitness

Front Desk Associate

New Castle, DE · On-site

$13.50 - $17.50/hr

Answer phones in a friendly manner and assist callers with their inquiries. * Perform membership ... Medical, Dental, and Vision Insurance* * Vacation*/Sick Time/Holiday Pay * Free Black Card ...

Planet Fitness

Front Desk Associate

Wilmington, DE · On-site

$13.50 - $17.50/hr

Answer phones in a friendly manner and assist callers with their inquiries. * Perform membership ... Medical, Dental, and Vision Insurance* * Vacation*/Sick Time/Holiday Pay * Free Black Card ...

Planet Fitness

Front Desk Associate

Wilmington, DE · On-site

$13.50 - $17.50/hr

Answer phones in a friendly manner and assist callers with their inquiries. * Perform membership ... Medical, Dental, and Vision Insurance* * Vacation*/Sick Time/Holiday Pay * Free Black Card ...

Planet Fitness

Front Desk Associate

Wilmington, DE · On-site

$13.50 - $17.50/hr

Answer phones in a friendly manner and assist callers with their inquiries. * Perform membership ... Medical, Dental, and Vision Insurance* * Vacation*/Sick Time/Holiday Pay * Free Black Card ...

Planet Fitness

Front Desk Associate

Wilmington, DE · On-site

$13.50 - $17.50/hr

Answer phones in a friendly manner and assist callers with their inquiries. * Perform membership ... Medical, Dental, and Vision Insurance* * Vacation*/Sick Time/Holiday Pay * Free Black Card ...

Planet Fitness

Front Desk Associate

Newark, DE · On-site

$13.75 - $17.50/hr

Answer phones in a friendly manner and assist callers with their inquiries. * Perform membership ... Medical, Dental, and Vision Insurance* * Vacation*/Sick Time/Holiday Pay * Free Black Card ...

Planet Fitness

Front Desk Associate

Newark, DE · On-site

$13.75 - $17.50/hr

Answer phones in a friendly manner and assist callers with their inquiries. * Perform membership ... Medical, Dental, and Vision Insurance* * Vacation*/Sick Time/Holiday Pay * Free Black Card ...

Planet Fitness

Front Desk Associate

Wilmington, DE · On-site

$13.50 - $17.50/hr

Answer phones in a friendly manner and assist callers with their inquiries. * Perform membership ... Medical, Dental, and Vision Insurance* * Vacation*/Sick Time/Holiday Pay * Free Black Card ...

Planet Fitness

Front Desk Associate

Wilmington, DE · On-site

$13.50 - $17.50/hr

Answer phones in a friendly manner and assist callers with their inquiries. * Perform membership ... Medical, Dental, and Vision Insurance* * Vacation*/Sick Time/Holiday Pay * Free Black Card ...

Planet Fitness

Front Desk Associate

Wilmington, DE · On-site

$13.50 - $17.50/hr

Answer phones in a friendly manner and assist callers with their inquiries. * Perform membership ... Medical, Dental, and Vision Insurance* * Vacation*/Sick Time/Holiday Pay * Free Black Card ...

IVX Health

Front Desk Coordinator

Wilmington, DE

$15.75 - $20.50/hr

Healthcare Front Desk Coordinator Full Time | Monday-Friday | Day Shift | Infusion Center-Based We ... Knowledge of medical terminology and patient-facing protocols * Exceptional customer service and ...

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All JobsMedical Front Desk JobsMedical Front Desk Assistant JobsMedical Front Desk Assistant Jobs in Delaware

Medical Front Desk Assistant information

What is a medical front desk assistant?

Medical Front Desk Assistants are administrative professionals who serve as the first point of contact for patients in healthcare facilities. Their primary responsibilities include scheduling appointments, answering phone calls, greeting patients, verifying insurance information, and managing patient records. They play a vital role in ensuring the smooth operation of the front office and providing excellent customer service. These assistants must possess strong organizational, communication, and multitasking skills to handle a fast-paced environment. Their work directly impacts patient satisfaction and the efficiency of the medical office.

What are the key skills and qualifications needed to thrive as a medical front desk assistant, and why are they important?

A Medical Front Desk Assistant needs strong organizational skills, attention to detail, and knowledge of basic medical terminology, typically supported by a high school diploma or equivalent. Familiarity with electronic health record (EHR) systems, appointment scheduling software, and multi-line phone systems is highly beneficial. Outstanding customer service, professionalism, and the ability to multitask are essential soft skills for success in this role. These skills and qualities ensure efficient patient flow, accurate record-keeping, and a positive first impression for patients entering the healthcare facility.

What are some common challenges medical front desk assistants face, and how can they be managed effectively?

Medical Front Desk Assistants often encounter challenges such as managing a steady influx of patients while handling phone inquiries and administrative tasks simultaneously. Balancing these demands requires strong organizational skills and the ability to prioritize under pressure. Effective communication and a calm, patient demeanor are essential, especially when addressing concerns from patients or coordinating with healthcare providers. Many workplaces provide training and support to help new hires adapt to the fast-paced environment and develop strategies for efficient workflow management.

What is the difference between Medical Front Desk Assistant vs Medical Receptionist?

AspectMedical Front Desk AssistantMedical Receptionist
CredentialsHigh school diploma; certification optionalHigh school diploma; certification optional
Work EnvironmentClinics, hospitals, private practicesClinics, hospitals, private practices
Job ResponsibilitiesScheduling, patient check-in, insurance verificationScheduling, patient check-in, administrative tasks
Common UsageFrequently used interchangeably with Medical ReceptionistFrequently used interchangeably with Medical Front Desk Assistant

Both roles involve front-office duties like scheduling and patient interaction in healthcare settings. The terms are often used interchangeably, but 'Medical Front Desk Assistant' may emphasize a slightly more active role in patient coordination, while 'Medical Receptionist' is more traditional. Overall, their responsibilities and work environments overlap significantly.

How to become a medical front desk assistant?

To become a medical front desk assistant, candidates typically need a high school diploma or equivalent. Relevant skills include customer service, communication, and familiarity with medical office software; some employers may prefer certification in medical office administration. On-the-job training is common, and strong organizational skills are important for managing appointments and patient records.

What are the most commonly searched types of Medical Front Desk jobs in Delaware?

The most popular types of Medical Front Desk jobs in Delaware are:

What cities in Delaware are hiring for Medical Front Desk Assistant jobs?

Cities in Delaware with the most Medical Front Desk Assistant job openings:

Medical Front Desk Assistant jobs near you
Infographic showing various Medical Front Desk Assistant job openings in Delaware as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 16% Part Time, and 6% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution.

Front Desk Associate

Planet Fitness

Newark, DE • On-site

$13.75 - $17.50/hr

Part-time

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Planet Fitness rating

5.6

Company rating: 5.6 out of 10

Based on 604 frontline employees who took The Breakroom Quiz

45th of 63 rated gym and leisure clubs

Job description

Who We Are:
 
At Planet Fitness, our mission has always been to enhance people’s lives by providing a high-quality fitness experience in a welcoming, judgement free environment. We are proud to be one of the largest and fastest-growing franchisors and operators of fitness centers in the United States with over 2,000 clubs and growing!
Joining the PF family means being part of a company that is based on an established culture and strong set of values.  It is being a part of a supportive, engaging team that cares about bettering the health and wellbeing of the community in an environment where everyone feels like they belong. It is having fun at work while creating member experiences that consistently exceed their expectations. It means being part of a brand that you can be proud of!
Who You Are:
 
All of our Team Members at Planet Fitness share one thing in common – a passion for our amazing brand and a desire to make our members feel welcome in our Judgement Free Zone®
Characteristics that will make you a perfect match for our Front Desk Associate: 
You:
  • Exhibit a positive and upbeat attitude.
  • Have a passion for delivering a consistent and exceptional experience to our members, guests, and fellow PF team members.
  • Pride yourself on your work while being punctual, reliable, and dependable.
  • Handle all interactions with diplomacy and exhibit a genuine motivation for helping others.
  • Act with integrity and show respect to everyone around you.
  • Exhibit strong communication skills and have an ability to listen and empathize.
  • Inspire and motivate others to achieve their goals.
  • Are a quick study with the ability to apply what you have learned during online and hands-on training.

About the Front Desk Associate Role:
 
As a Front Desk Associate, you will be responsible for providing a superior level of customer service to Planet Fitness members, prospective members and guests while ensuring an exceptional “Judgement Free” member experience!
Daily responsibilities for the Front Desk Associate also include:
  • Greet members/guests as they enter and exit the club; assisting them with any questions or concerns as they check in.
  • Help to promote our Judgement Free Zone® by connecting with members on the club floor, offering assistance and showing support in their fitness journeys while upholding club policies.
  • Resolve member concerns and escalate to a Manager as needed.
  • Answer phones in a friendly manner and assist callers with their inquiries.
  • Perform membership related functions such as sign-ups, contact/billing information updates, cancellations, collecting unpaid balances and transferring memberships.
  • Perform prospective member calls and tours; assessing their membership needs.
  • Execute retail transactions with accuracy and drive sales goals.
  • Resolve member concerns and escalate to a Manager as needed.
  • Regular, consistent cleaning and sanitizing of all exercise equipment and Black Card spa amenities. This includes communal spaces as well as your assigned area.
  • Ensuring restrooms are clean and sanitized, stocked and clutter free by following the routine cleaning schedule.
  • Frequently perform a comprehensive walk of all club areas; quickly fix any safety/policy issues and address cleanliness concerns.
  • Promptly address maintenance and facility concerns such as broken and/or missing equipment (i.e., Dispensers, leaky faucets, fixtures etc.)

About Your Qualifications:
  • 6-12 months of experience in a customer service environment is preferred
  • Must be 18 years of age or older
  • Willing to become CPR/AED Certified (Training provided by Planet Fitness)
  • Basic computer proficiency
Physical Demands of the Front Desk Associate:
  • Continual standing and moving throughout the club to accomplish tasks during shift.
  • Continual communicating in person or on the phone to exchange information during shift.
  • Must be able to lift up to 75 pounds.
  • Will encounter toxic chemicals during shift.
  • Frequent cleaning and sanitizing of equipment and facilities.
  • Moving self in different positions, including bending and twisting, to accomplish tasks. 
More reasons to join Planet Fitness!
  • Medical, Dental, and Vision Insurance*
  • Vacation*/Sick Time/Holiday Pay
  • Free Black Card Membership
  • 401(k) Retirement Savings Plan
  • Term Life Insurance*
  • Healthcare and Dependent Care Flexible Spending Accounts*
  • Tuition Reimbursement
  • Employee perks and discounts
  • Engaging team-building competitions and social events

*Please note that certain benefits listed above are for full-time employees only

E-Verify is used in the following states: Florida, Georgia, North Carolina, South Carolina and Alabama

Health and Safety Requirements: Every team member is responsible for contributing to a safe and healthy workplace. Team members are expected to be active participants in health and safety by following all applicable policies and protocols, reporting unsafe conditions or at-risk behaviors to leadership, and conducting work in a safe manner.

What Planet Fitness employees say

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Hours and flexibility

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About Planet Fitness

Sourced by ZipRecruiter

Founded in 1992 in Dover, NH, Planet Fitness is one of the largest and fastest-growing franchisors and operators of fitness centers in the United States by number of members and locations. As of March 31, 2022, Planet Fitness had more than 16.2 million members and 2,291 stores in 50 states, the District of Columbia, Puerto Rico, Canada, Panama, Mexico and Australia. The Company's mission is to enhance people's lives by providing a high-quality fitness experience in a welcoming, non-intimidating environment, which we call the Judgement Free Zone®. More than 90% of Planet Fitness stores are owned and operated by independent business men and women. At Planet Fitness, our mission has always been to enhance peoples lives by providing a high-quality fitness experience in a welcoming, judgement free environment. We are proud to be one of the largest and fastest-growing franchisors and operators of fitness centers in the United States with over 2,000 clubs and growing!

Industry

Health and personal care stores, amusement, gambling, and recreation and fitness and sports centers

Company size

501 - 1,000 Employees

Headquarters location

Hampton, NH, US

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