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Medical Debt Collector Jobs (NOW HIRING)

Call Center Debt Collector

Tampa, FL · On-site

$15 - $19.50/hr

Zwicker & Associates is currently seeking Debt Collectors to join our team. The role provides paid ... The benefit package includes medical, vision, and dental insurance; long-term disability insurance ...

Debt Collector Associate

Nashville, TN · Hybrid

$15.50 - $20/hr

Knowledge of medical billing practices, office policies and procedures. * Understanding of "No Surprises Collections Act" * Knowledge of all confidentially requirements regarding patients and strict ...

Call Center Debt Collector

Tempe, AZ · On-site

$15.50 - $20.25/hr

Zwicker & Associates is currently seeking Debt Collectors to join our team. The role provides paid ... The benefit package includes medical, vision, and dental insurance; long-term disability insurance ...

Debt Collector Associate

Nashville, TN · Hybrid

$15.50 - $20/hr

Knowledge of medical billing practices, office policies and procedures. * Understanding of "No Surprises Collections Act" * Knowledge of all confidentially requirements regarding patients and strict ...

Showing results 41-60

Medical Debt Collector information

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$12

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$26

How much do medical debt collector jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for medical debt collector in the United States is $20.99, according to ZipRecruiter salary data. Most workers in this role earn between $18.27 and $24.04 per hour, depending on experience, location, and employer.

What are the most common challenges faced by medical debt collectors, and how can they be overcome?

Medical Debt Collectors often encounter challenges such as communicating with patients who may be under financial or emotional stress, navigating complex healthcare billing systems, and ensuring compliance with regulations like HIPAA and the Fair Debt Collection Practices Act. Success in this role often depends on strong interpersonal skills, empathy, and the ability to remain calm and professional during difficult conversations. Many collectors find it helpful to stay organized, continuously update their knowledge on changing laws, and actively collaborate with healthcare providers to clarify billing information.

How to become a medical debt collector?

To become a medical debt collector, candidates typically need a high school diploma or equivalent and should develop skills in communication, negotiation, and understanding of medical billing. Some employers may require training or certification in debt collection practices, and familiarity with billing software can be advantageous.

What is the difference between Medical Debt Collector vs Medical Billing Specialist?

AspectMedical Debt CollectorMedical Billing Specialist
CredentialsHigh school diploma; some roles may require certificationHigh school diploma; certification preferred
Work EnvironmentCollections agencies, hospitals, healthcare providersHospitals, clinics, healthcare offices
Employer & IndustryHealthcare providers, collection agenciesHealthcare providers, billing companies
Primary FocusRecovering unpaid medical debtsProcessing and managing medical bills

Medical Debt Collectors focus on recovering overdue payments from patients, often working in collections agencies or healthcare settings. Medical Billing Specialists handle the processing of medical claims and billing procedures within healthcare facilities. While both roles require knowledge of healthcare billing, their primary functions differ: one emphasizes debt recovery, the other emphasizes billing management.

How do medical debt collectors make money?

Medical debt collectors earn money by collecting unpaid medical bills on behalf of healthcare providers or debt owners. They typically receive a percentage of the amount recovered, known as a commission or fee, which incentivizes them to recover as much debt as possible. Successful collection often depends on negotiation skills and knowledge of debt collection laws.

What are the key skills and qualifications needed to thrive as a medical debt collector?

To thrive as a Medical Debt Collector, you need strong knowledge of medical billing, insurance processes, and collections laws, often supported by a high school diploma or equivalent. Familiarity with collections management software, electronic health records (EHRs), and payment processing systems is typically required. Excellent communication, negotiation, and empathy are vital soft skills to effectively resolve patient accounts while maintaining professionalism. These abilities are crucial for ensuring timely debt recovery while preserving patient relationships and adhering to regulatory standards.
More about Medical Debt Collector jobs
What cities are hiring for Medical Debt Collector jobs? Cities with the most Medical Debt Collector job openings:
What states have the most Medical Debt Collector jobs? States with the most job openings for Medical Debt Collector jobs include:
Infographic showing various Medical Debt Collector job openings in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 67% In-person, and 33% Remote job distribution, with an average salary of $43,657 per year, or $21 per hour.

Call Center Debt Collector

Zwicker & Associates, P.C.

Tampa, FL • On-site

$15 - $19.50/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 17 days ago


Zwicker & Associates rating

4.6

Company rating: 4.6 out of 10

Based on 11 frontline employees who took The Breakroom Quiz

34th of 34 rated law firms


Job description

The most prestigious lending institutions trust Zwicker & Associates, P.C. to protect their legal interests nationwide. Zwicker & Associates P.C. is a national creditor rights law firm that emphasizes ethics, compliance, and assertive representation of our clients' interests, making us the industry leader in debt collection. Founded in 1991, Zwicker represents lenders in various consumer and commercial recovery efforts and litigation. Zwicker is headquartered in Andover, Massachusetts, with offices across the United States.
Zwicker & Associates is currently seeking Debt Collectors to join our team. The role provides paid onsite training for three weeks, including weekly pay and monthly bonuses. The pay rate is $18.50-$20.00 per hour, based on relevant experience, with uncapped bonus potential. We offer a $500 Retention Bonus for all new Collectors who remain actively employed with us for six months.
The office is located at 14055 Riveredge Dr., Suite 400, Tampa, FL 33637. The schedule is Monday - Friday, no weekends. Business hours run from 8 AM to 7 PM.
Benefits
  • Health insurance
  • Vision insurance
  • Dental insurance
  • 401(k)
  • Paid time off

Responsibilities of Debt Collectors
  • Establish contact with consumers to discuss delinquencies and ability/willingness to pay, and to identify the appropriate repayment programs/options available to them.
  • Record accurate and detailed notes; update account status and card members' information into the computer system
  • Meet or exceed daily, weekly, and monthly performance goals, deadlines, and objectives
  • Comply with policies and procedures of Zwicker & Associates, P.C.
  • Comply with FDCPA and state consumer protection laws
  • Other duties as assigned

Requirements
  • Above-average administrative and phone skills
  • Debt collectors must have strong negotiation skills
  • Excellent communication skills
  • Well-organized, results-driven
  • Effective decision-making skills
  • Strong listening, interpersonal, oral, and written communication skills
  • Basic math and computer skills. You will be required to complete a standard math and computer skills assessment. Failure to satisfactorily complete this assessment could result in termination of employment.
  • Be able to communicate in a common language with (or to) individuals or groups verbally and/or in writing.
  • Be able to operate a computer, phone, or equivalent device
  • Be able to complete a minimum of a 40-hour flexible workweek schedule
  • Be able to read and comprehend position-specific documents and correspondence

Physical Qualifications
  • Be able to lift five pounds or greater
  • Be able to sit 90% of the workday at times
  • Be able to bend at the waist and be mobile when needed
  • Be able to concentrate and use critical thinking

Please note that this job description is not intended to be a comprehensive listing of all activities, duties, or responsibilities required of the employee in this position. Duties, responsibilities, and activities are subject to change at any time, with or without notice.
Zwicker & Associates, P.C. is committed to providing equal employment opportunities to qualified individuals with disabilities. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position. If you wish to seek an accommodation regarding the requirements of this position, please inform Human Resources Management. This is a full-time, full-benefit position. The benefit package includes medical, vision, and dental insurance; long-term disability insurance; life insurance; compensated time off; paid holidays; and a 401 (k) with a match. No phone calls, no agencies; EOE, drug-free workplace.
Please review our Applicant Privacy Notice:
http://www.zwickerpc.com/job-applicant-privacy-notice/
Each posted position will be active for at least five (5) business days, during which time all qualified and eligible employees can apply.

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