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Medical Call Center Jobs in Remote, OR (NOW HIRING)

Aviva Health

Medical Assistant

Roseburg, OR · On-site

$17 - $21.75/hr

Aviva Health is a dynamic and mission-driven federally qualified health center (FQHC). Committed to ... Perform normal lab call backs. * Injections and immunization administration. * Assist with ...

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All JobsMedical Call Center JobsMedical Call Center Jobs in Remote, OR

Medical Call Center information

What is a medical call center?

Medical call center jobs involve handling incoming and outgoing calls related to healthcare services. Employees in these roles may schedule appointments, provide information about medical services, assist with insurance or billing inquiries, and sometimes offer basic medical advice under the guidance of healthcare professionals. These positions require strong communication skills, empathy, and an understanding of healthcare processes and privacy regulations. Medical call center staff are often the first point of contact for patients, so professionalism and confidentiality are crucial.

What are the key skills and qualifications needed to thrive as a medical call center representative?

To thrive as a Medical Call Center Representative, you need a solid understanding of medical terminology, customer service experience, and often a high school diploma or healthcare-related certification. Familiarity with call center software, electronic health record (EHR) systems, and scheduling platforms is typically required. Strong communication, active listening, and problem-solving skills help you effectively address patient concerns and coordinate with healthcare teams. These skills ensure accurate information sharing, patient satisfaction, and efficient healthcare service delivery.

What are some common challenges faced by employees working in a medical call center, and how can these be managed?

Working in a medical call center often involves handling high call volumes, addressing sensitive patient concerns, and navigating complex healthcare information. One common challenge is managing stressful or emotionally charged conversations, especially when callers are anxious or unwell. Team members are typically supported through structured training, clear protocols, and close collaboration with clinical staff to ensure accurate information is provided and escalation procedures are followed. Regular team meetings and access to supervisory support help staff maintain resilience and deliver quality service.

What is the difference between Medical Call Center vs Medical Receptionist?

AspectMedical Call CenterMedical Receptionist
CredentialsBasic healthcare knowledge, communication skillsHigh school diploma, sometimes medical office training
Work EnvironmentCall centers, remote or office-basedMedical offices, clinics, hospitals
Employer & IndustryHealthcare call centers, insurance companiesHospitals, clinics, private practices
Common Search & ComparisonCustomer service, patient inquiriesPatient check-in, appointment scheduling

While both roles involve patient interaction, Medical Call Centers primarily handle inbound calls for appointment scheduling, billing, or patient inquiries in a call center setting. Medical Receptionists work directly in healthcare facilities, managing front desk duties like check-ins and scheduling in person. Understanding these differences helps job seekers find the right role based on work environment and responsibilities.

What do medical call centers do?

Medical call centers handle patient inquiries, appointment scheduling, and provide information about healthcare services. Staff in these centers often use electronic health records and communication tools to assist patients efficiently and accurately.

What are popular job titles related to Medical Call Center jobs in Remote, OR?

For Medical Call Center jobs in Remote, OR, the most frequently searched job titles are:

What job categories do people searching Medical Call Center jobs in Remote, OR look for?

The top searched job categories for Medical Call Center jobs in Remote, OR are:

What cities near Remote, OR are hiring for Medical Call Center jobs?

Cities near Remote, OR with the most Medical Call Center job openings:

Medical Call Center jobs near you
Infographic showing various Medical Call Center job openings in Remote, OR as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 14% Part Time, and 7% Contract. Highlights an 75% Physical, 1% Hybrid, and 24% Remote job distribution.

Physical Therapist - Sign On Bonus!

North Bend Medical Center

Coos Bay, OR

$1.5K - $2.0K/wk

Full-time, Part-time, Per diem

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 25 days ago

North Bend Medical Center rating

6.5

Company rating: 6.5 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

Job description

PHYSICAL THERAPIST
Coos Bay, Oregon
Details:
Coos Bay isn’t a sit-down kind of town, and the team at North Bend Medical Center, understands this better than anyone. Our team members have a true passion for the active lifestyle, and it fuels our approach to help each patient achieve their personal best. We are currently seeking dynamic, experienced professionals as well as new aspiring graduates, to join our treatment team located inside the North Bend Medical Center. Are you a leader, can you share your knowledge to grow an even stronger team? If so, we want you! If you want to be a part of a team where bi-directional feedback, innovation, and patient outcomes are paramount, join us today!
Job Type:
Full-time, Part-time, Per Diem.
Highlights amp; Benefits:
  • Competitive Salary
  • Sign-On + Relocation Bonuses
  • Generous PTO amp; CME Package
  • Flexible Schedule Options
  • No Call | No Weekends
  • 401k with Generous Employer Match
  • Medical, Dental, Vision + Prescription Insurance
  • Long-Term Disability
  • Group Life Insurance
  • Health Savings Account
  • Join the most prestigious, comprehensive and integrated approach to care on the Oregon coast.
  • Enjoy a collaborative learning environment that fosters personal and professional growth.
Qualifications:
  • Degree from accredited Physical Therapy program – Recent graduates encouraged to apply!
  • Valid Oregon licensure
Embrace the Coastal Lifestyle!
  • Coastal Community with Moderate Year-Round Climate;
  • 30 Minutes from World-Class Bandon Dunes Golf Resort!
  • Quick, Convenient Access to a Beautiful Regional Airport;
  • Oregon's Famous Sand Dunes, Pacific Ocean, Outdoor Recreation, Breweries, Restaurants and more;
  • Unbeatable Work/Life Balance!
North Bend Medical Center
Bay Area Chamber of Commerce
Oregon's Adventure Coast
Please send CV to:
Christy Wright, Director of Recruitment amp; Marketing
christy.wright@nbmchealth.com

What North Bend Medical Center employees say

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