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Medical Call Center Jobs in Remote, OR (NOW HIRING)

Insight Global

Remote Clinical Support Specalist

OR · Remote

$18 - $22/hr

Candidates with equivalent medical, healthcare, call center, customer service, or patient-facing experience are encouraged to apply * Bilingual [English/Spanish] * Knowledge of basic medical ...

New

North Bend Medical Center

Urologist

Coos Bay, OR

... Center; and many more amenities. Bay Area Hospital is conveniently located on the same medical ... Call Split Evenly * Sign-On amp; Relocation Bonuses * 401K + Generous Employer Match * Licensing ...

North Bend Medical Center

Urologist

Coos Bay, OR · On-site

... Center; and many more amenities. Bay Area Hospital is conveniently located on the same medical ... Call Split Evenly * Sign-On & Relocation Bonuses * 401K + Generous Employer Match * Licensing/DEA ...

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All JobsMedical Call Center JobsMedical Call Center Jobs in Remote, OR

Medical Call Center information

What is the difference between Medical Call Center vs Medical Receptionist?

AspectMedical Call CenterMedical Receptionist
CredentialsBasic healthcare knowledge, communication skillsHigh school diploma, sometimes medical office training
Work EnvironmentCall centers, remote or office-basedMedical offices, clinics, hospitals
Employer & IndustryHealthcare call centers, insurance companiesHospitals, clinics, private practices
Common Search & ComparisonCustomer service, patient inquiriesPatient check-in, appointment scheduling

While both roles involve patient interaction, Medical Call Centers primarily handle inbound calls for appointment scheduling, billing, or patient inquiries in a call center setting. Medical Receptionists work directly in healthcare facilities, managing front desk duties like check-ins and scheduling in person. Understanding these differences helps job seekers find the right role based on work environment and responsibilities.

What are the key skills and qualifications needed to thrive as a Medical Call Center Representative, and why are they important?

To thrive as a Medical Call Center Representative, you need a solid understanding of medical terminology, customer service experience, and often a high school diploma or healthcare-related certification. Familiarity with call center software, electronic health record (EHR) systems, and scheduling platforms is typically required. Strong communication, active listening, and problem-solving skills help you effectively address patient concerns and coordinate with healthcare teams. These skills ensure accurate information sharing, patient satisfaction, and efficient healthcare service delivery.

What are medical call center jobs?

Medical call center jobs involve handling incoming and outgoing calls related to healthcare services. Employees in these roles may schedule appointments, provide information about medical services, assist with insurance or billing inquiries, and sometimes offer basic medical advice under the guidance of healthcare professionals. These positions require strong communication skills, empathy, and an understanding of healthcare processes and privacy regulations. Medical call center staff are often the first point of contact for patients, so professionalism and confidentiality are crucial.

What are some common challenges faced by employees working in a medical call center, and how can these be managed?

Working in a medical call center often involves handling high call volumes, addressing sensitive patient concerns, and navigating complex healthcare information. One common challenge is managing stressful or emotionally charged conversations, especially when callers are anxious or unwell. Team members are typically supported through structured training, clear protocols, and close collaboration with clinical staff to ensure accurate information is provided and escalation procedures are followed. Regular team meetings and access to supervisory support help staff maintain resilience and deliver quality service.
What are popular job titles related to Medical Call Center jobs in Remote, OR? For Medical Call Center jobs in Remote, OR, the most frequently searched job titles are:
What job categories do people searching Medical Call Center jobs in Remote, OR look for? The top searched job categories for Medical Call Center jobs in Remote, OR are:
What cities near Remote, OR are hiring for Medical Call Center jobs? Cities near Remote, OR with the most Medical Call Center job openings:
Medical Call Center jobs near you
Infographic showing various Medical Call Center job openings in Remote, OR as of July 2026, with employment types broken down into 1% Locum Tenens, 1% As Needed, 78% Full Time, 14% Part Time, and 6% Contract. Highlights an 87% Physical, 1% Hybrid, and 12% Remote job distribution.

Attention Hawaii Residents Call Center Customer Service agents Remote

Axion Contact Center LLC

OR • Remote

$16 - $17/hr

Full-time

Re-posted 11 days ago

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Job description

DO NOT APPLY TO THIS JOB POSTING UNLESS YOU ALREADY LIVE IN HAWAII

We are seeking Call Center Customer Service Agents who reside in Hawaii to join our team! You will be responsible for helping customers by providing product and service information as well as data entry input.
Responsibilities:

  • Handle customer inquiries and complaints
  • Provide information about the products and services
  • Troubleshoot and resolve product issues and concerns
  • Document and update customer records based on interactions
  • Develop and maintain a knowledge base of the evolving products and services

​Qualifications:

  • Previous experience in customer service, sales, or other related fields
  • Ability to build rapport with clients
  • Ability to prioritize and multitask
  • Positive and professional demeanor
  • Excellent written and verbal communication skills

Company Description

Axion Contact provides a fully customizable, state-of-the-art contact center solutions that leverages over 40 years of industry experience.