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Healthcare Call Center Jobs in Remote, OR (NOW HIRING)

Insight Global

Remote Clinical Support Specalist

OR · Remote

$18 - $22/hr

Candidates with equivalent medical, healthcare, call center, customer service, or patient-facing experience are encouraged to apply * Bilingual [English/Spanish] * Knowledge of basic medical ...

RemX

Be Seen First

REMOTE Outbound Outreach Coordinator

OR · Remote

$18 - $18.50/hr

This role is ideal for candidates with outbound call center, inside sales, lead generation ... Ability to build trust and create positive member experiences over the phone. * Healthcare ...

Aviva Health

Child Advocacy Center Director

Roseburg, OR · On-site

$40K - $54K/yr

As a vital healthcare resource in the community, Aviva Health fosters a collaborative and ... The Child Advocacy Center (CAC) Director provides strategic, operational, financial, and ...

Aviva Health

Child Advocacy Center Director

Roseburg, OR · On-site

$40K - $54K/yr

As a vital healthcare resource in the community, Aviva Health fosters a collaborative and ... The Child Advocacy Center (CAC) Director provides strategic, operational, financial, and ...

Aviva Health

Child Advocacy Center Director

Roseburg, OR · On-site

$40K - $54K/yr

As a vital healthcare resource in the community, Aviva Health fosters a collaborative and ... The Child Advocacy Center (CAC) Director provides strategic, operational, financial, and ...

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All JobsHealthcare Call Center JobsHealthcare Call Center Jobs in Remote, OR

Healthcare Call Center information

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How much do healthcare call center jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for healthcare call center in Remote, OR is $17.89, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.

What is a healthcare call center?

A Healthcare Call Center job involves assisting patients, healthcare providers, and insurance companies by handling inquiries, scheduling appointments, processing claims, and providing general support. Agents may answer questions about medical services, billing, prescriptions, and insurance coverage. Strong communication and problem-solving skills are essential, as employees must provide accurate and compassionate assistance. This role often requires familiarity with healthcare regulations, electronic medical records, and confidentiality standards like HIPAA.

What are the key skills and qualifications needed to thrive in a healthcare call center position?

To thrive in a Healthcare Call Center, you typically need strong communication skills, basic healthcare knowledge, and experience in customer service or patient relations. Familiarity with call center software, electronic health record (EHR) systems, and sometimes HIPAA certification are commonly required. Outstanding active listening, problem-solving abilities, and patience help professionals excel in supporting diverse patient needs. These skills ensure accurate information delivery, patient satisfaction, and efficient resolution of healthcare inquiries in a fast-paced environment.

What types of issues or questions do healthcare call center representatives typically handle during a shift?

Healthcare Call Center representatives commonly assist patients with scheduling appointments, answering questions about insurance coverage, providing test result updates, and guiding callers through billing inquiries. They may also help with prescription refills, direct patients to appropriate medical departments, and address urgent triage needs by escalating calls to clinical staff when necessary. The diversity of inquiries requires representatives to be knowledgeable about healthcare processes and to communicate clearly and compassionately. Due to the sensitive nature of healthcare information, strict adherence to privacy protocols and attention to detail are key parts of the daily workflow.

What are popular job titles related to Healthcare Call Center jobs in Remote, OR?

For Healthcare Call Center jobs in Remote, OR, the most frequently searched job titles are:

What job categories do people searching Healthcare Call Center jobs in Remote, OR look for?

The top searched job categories for Healthcare Call Center jobs in Remote, OR are:

What cities near Remote, OR are hiring for Healthcare Call Center jobs?

Cities near Remote, OR with the most Healthcare Call Center job openings:

Healthcare Call Center jobs near you
Infographic showing various Healthcare Call Center job openings in Remote, OR as of August 2026, with employment types broken down into 2% As Needed, 68% Full Time, 14% Part Time, and 16% Contract. Highlights an 80% Physical, 1% Hybrid, and 19% Remote job distribution, with an average salary of $37,220 per year, or $17.9 per hour.

Remote Clinical Support Specalist

Insight Global

OR • Remote

$18 - $22/hr

Contractor

Medical, Dental, Vision

Posted 24 days ago

Job description

Required Skills & Experience


• Healthcare certification preferred (e.g., Certified Pharmacy Technician, Certified Medical Assistant, Behavioral Health Technician). Candidates with equivalent medical, healthcare, call center, customer service, or patient-facing experience are encouraged to apply

• Bilingual [English/Spanish]

• Knowledge of basic medical terminology and medication names (brand and generic)

• Experience with high-volume (30-45+) outbound calls

• Comfort learning and using new technologies, including clinical software platforms

• Comfort working in a metrics-driven environment where outcomes and quality are tracked


Job Description


Insight Global is seeking a Remote Clinical Support Specialist for a growing healthcare organization focused on improving patient outcomes through proactive outreach, care coordination, and clinical support services. This is a fully remote, patient-facing position that offers the opportunity to make a meaningful impact on patients' healthcare experiences while working alongside pharmacists, healthcare providers, and care teams. This role is ideal for individuals who are passionate about helping others, excel in a fast-paced environment, and are comfortable managing a high volume of phone interactions. The Clinical Support Specialist will serve as a key point of contact for patients, providers, and pharmacies, assisting with care coordination, appointment scheduling, medication-related support, and patient engagement initiatives.


Responsibilities:

• Conduct outbound outreach to patients on behalf of healthcare programs and health plans to support medication adherence, medication reviews, care coordination initiatives, and other patient engagement programs.

• Manage a high volume of inbound and outbound calls while maintaining exceptional customer service and productivity standards.

• Educate patients on available healthcare programs, services, and resources designed to improve health outcomes.

• Gather, verify, and accurately document patient and provider information within company systems.

• Schedule telephonic and virtual appointments with pharmacists and other clinical professionals.

• Coordinate with patients, providers, hospitals, clinics, and pharmacies to help resolve healthcare and medication-related concerns.

• Respond professionally and empathetically to patient, provider, and pharmacy inquiries.

• Escalate clinical concerns, medication issues, and potential health risks to licensed pharmacists when appropriate.

• Assist with obtaining referrals, authorizations, and supporting documentation as needed.