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Medical Billing Collections Jobs in Springfield, MA

KPMG

Senior Manager, Pass‑Through Taxation

Hartford, CT · On-site

$153K - $332K/yr

Manage risk and financial performance of engagements including billing, collections, and project ... Our Total Rewards package includes a variety of medical and dental plans, vision coverage ...

Valley Health Systems

Self Pay Collector

Holyoke, MA · On-site

$19.05 - $26.52/hr

... comply with billing requirements while working with Self-pay vendor and Bad Debt Collection ... experience in a medical, hospital or healthcare-related insurance follow-up or collections ...

Valley Health Systems

Self Pay Collector

Holyoke, MA

$19.05 - $26.52/hr

... comply with billing requirements while working with Self-pay vendor and Bad Debt Collection ... medical, hospital or healthcare-related insurance follow-up or collections environment Strong ...

Woodlake at Tolland

Business Office Assistant

Tolland, CT

$15.25 - $19.75/hr

Support the Medicaid and Medicare application and billing processes. * Assist with resident trust ... Proficiency with Microsoft Office and electronic medical record systems. * Ability to prioritize ...

Stefanini, Inc

Podiatrist

Springfield, MA · On-site

$20 - $350/hr

... medical, dental, 401k, and more) * Dedicated support staff for scheduling, supplies, billing, and ... collections. Based on 50 working weeks per year, estimated annual earnings range from $20,000-$70 ...

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Medical Billing Collections information

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$27

How much do medical billing collections jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for medical billing collections in Springfield, MA is $20.44, according to ZipRecruiter salary data. Most workers in this role earn between $17.50 and $22.50 per hour, depending on experience, location, and employer.

What is medical billing collections?

Medical billing collections refer to the process of pursuing payments on medical bills from patients and insurance companies. This job involves reviewing accounts, sending invoices, following up on unpaid bills, and working to resolve any discrepancies or denials from payers. Professionals in this field must have a strong understanding of insurance policies, billing codes, and healthcare regulations. Effective communication and negotiation skills are essential to work with both patients and insurers to collect outstanding balances.

What are the key skills and qualifications needed to thrive as a medical billing collections specialist?

To thrive as a Medical Billing Collections Specialist, you need strong knowledge of medical billing procedures, coding systems like ICD-10 and CPT, and a high school diploma or equivalent—often supplemented by specialized certification. Familiarity with billing software, electronic health records (EHRs), and insurance claim management systems is typically required. Excellent communication, attention to detail, and problem-solving abilities help you effectively resolve payment issues and work with patients or insurers. These skills and qualifications are essential to ensure accurate reimbursement, minimize claim denials, and maintain the financial health of healthcare organizations.

What are some common challenges faced by professionals in medical billing collections, and how can they be effectively managed?

Professionals in medical billing collections often encounter challenges such as insurance claim denials, delayed payments, and complex patient inquiries regarding billing statements. Effectively managing these issues requires strong attention to detail, clear communication skills, and up-to-date knowledge of insurance policies and coding procedures. Building positive relationships with patients and insurance representatives, staying organized, and regularly attending industry training can help address these challenges and improve collection rates.

What is the difference between Medical Billing Collections vs Medical Billing?

AspectMedical Billing CollectionsMedical Billing
CertificationsMedical Billing Certification, Collections Certification (optional)Medical Billing Certification (preferred)
Work EnvironmentCollections departments, often in healthcare offices or outsourcing firmsBilling departments within healthcare facilities or billing companies
Primary ResponsibilitiesFollow-up on unpaid claims, recovering overdue paymentsSubmitting claims, coding, and processing payments
Common UsageFocuses on overdue accounts and payment recoveryHandles entire billing cycle from claim submission to payment posting

Medical Billing Collections primarily concentrates on recovering unpaid or overdue patient accounts, while Medical Billing covers the entire process of submitting claims and managing payments. Both roles require similar certifications and work in healthcare billing environments, but their core functions differ in focus and scope.

What does a medical billing collections specialist do?

A medical billing collections specialist is responsible for following up on unpaid or overdue medical bills, contacting patients or insurance companies to collect payments, and ensuring accounts are settled accurately. They often use billing software and have knowledge of healthcare regulations and insurance processes to resolve billing issues efficiently.

What are popular job titles related to Medical Billing Collections jobs in Springfield, MA?

For Medical Billing Collections jobs in Springfield, MA, the most frequently searched job titles are:

What job categories do people searching Medical Billing Collections jobs in Springfield, MA look for?

The top searched job categories for Medical Billing Collections jobs in Springfield, MA are:

What cities near Springfield, MA are hiring for Medical Billing Collections jobs?

Cities near Springfield, MA with the most Medical Billing Collections job openings:

Medical Billing Collections jobs near you
Infographic showing various Medical Billing Collections job openings in Springfield, MA as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 16% Part Time, and 7% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $42,523 per year, or $20.4 per hour.

Accounts Receivable & Credit Manager

Catalyst Acoustics Group

Springfield, MA • On-site

$95K - $105K/yr

Full-time

Re-posted 10 days ago

Job description

Accounts Receivable & Credit Manager

Location: Hybrid/Remote – Agawam, MA; or North Aurora, IL Preferred
Reports To: Shared Services Manager

About Catalyst Acoustics Group

Catalyst Acoustics Group (CAG) is a leading designer and manufacturer of engineered acoustical solutions serving architectural, industrial, medical, commercial, and infrastructure markets. Through a portfolio of industry-leading brands, CAG operates a multi-entity manufacturing platform supported by a centralized Shared Services organization focused on operational excellence, continuous improvement, and scalable growth.

Position Summary

The Accounts Receivable & Credit Manager leads the end-to-end Order-to-Cash process across a multi-entity manufacturing platform. This role is responsible for billing oversight, collections, cash application, customer credit, dispute resolution, customer account management, and working capital performance.
This is a hands-on player/coach leadership role responsible for developing a high-performing team while actively managing complex customer accounts, resolving escalated issues, and driving continuous improvement throughout the Order-to-Cash process.
The successful candidate is a builder who thrives in a fast-paced, private equity-backed environment. They are comfortable creating structure where little exists, standardizing processes across multiple business units and ERP systems, using data to drive decisions, and partnering cross-functionally to eliminate the root causes of customer issues—not simply treating the symptoms.

1. Accounts Receivable Operations
  • Lead the daily Accounts Receivable function, including collections, cash application oversight, account reconciliations, deductions, credit management, billing support, dispute resolution, write-offs, refunds, and customer account maintenance.
  • Manage a personal portfolio of strategic and high-risk customer accounts while coaching and supporting the Accounts Receivable team.
  • Ensure customer accounts remain accurate through timely application of cash, credits, adjustments, write-offs, refunds, and reconciliations.
  • Monitor customer aging and proactively drive collection efforts to improve DSO, reduce past-due receivables, and strengthen working capital.
  • Ensure collection activities are documented consistently and follow established escalation procedures.
2. Billing & Order-to-Cash Management
  • Oversee billing activities to ensure invoices are accurate, complete, and issued timely.
  • Partner with Customer Service, Sales, Operations, Shipping, and Finance to resolve billing issues.
  • Identify recurring billing issues and implement sustainable process improvements.
  • Drive standardization of billing practices across multiple business units and acquired companies.
3. Credit & Customer Risk Management
  • Oversee customer credit evaluations, credit limits, payment terms, and ongoing account monitoring.
  • Evaluate customer payment behavior and financial risk.
  • Manage collection escalations including payment plans, lien filings, collection agencies, legal referrals, account holds, and write-off recommendations.
  • Partner with Sales to balance customer relationships with appropriate financial risk management.
4. Root Cause Resolution & Continuous Improvement
  • Analyze recurring customer disputes, deductions, pricing discrepancies, PO issues, shipping errors, tax questions, and order entry errors to identify root causes.
  • Partner cross-functionally to eliminate recurring issues.
  • Develop standardized policies, procedures, workflows, collection strategies, escalation paths, and KPIs.
  • Drive automation and continuous improvement initiatives.
  • Lead integration of acquired businesses into standardized Order-to-Cash processes.
5. Leadership & Team Development
  • Lead, coach, develop, and motivate the Accounts Receivable team while remaining hands-on.
  • Establish clear expectations and foster accountability and continuous improvement.
  • Support hiring, onboarding, training, cross-training, succession planning, and development.
  • Provide hands-on support during peak workloads, close, and business integrations.
6. Financial Reporting & Analytics
  • Manage AR month-end close responsibilities including aging reviews, bad debt analysis, reconciliations, reserves, and write-offs.
  • Develop KPIs for DSO, collections, disputes, unapplied cash, billing quality, deductions, and working capital.
  • Analyze operational and financial data to prioritize work and support decisions.
  • Support audits and compliance.
7. Cross-Functional Partnership
  • Partner with Sales, Customer Service, Operations, Shipping, Treasury, Finance, IT, and executive leadership.
  • Drive accountability across departments to resolve customer issues.
  • Balance strong collection discipline with excellent customer service.
  • Support standardized Shared Services processes across the organization.
Qualifications & Experience
  • Bachelor's degree in Accounting, Finance, Business Administration, or related field preferred.
  • 7–10+ years of progressive experience in Accounts Receivable, Credit, Collections, or Order-to-Cash leadership.
  • Experience in multi-entity manufacturing or distribution; PE-backed experience preferred.
  • Demonstrated success improving DSO, cash collections, and working capital.
  • Experience building standardized processes, controls, KPIs, and reporting.
  • Strong knowledge of collections, billing, credit, cash application, disputes, GL accounting, and month-end close.
  • Advanced Excel and ERP reporting skills.
  • Experience with multiple ERP systems and process standardization.