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Medical Billing Collections Jobs in Springfield, MA

KPMG

Manager, Strategic Corporate Tax

Hartford, CT

$115K - $155K/yr

Oversee risk and financial performance of engagements including billing, collections, and project ... Our Total Rewards package includes a variety of medical and dental plans, vision coverage ...

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Medical Billing Collections information

See Springfield, MA salary details

$12

$20

$27

How much do medical billing collections jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for medical billing collections in Springfield, MA is $20.44, according to ZipRecruiter salary data. Most workers in this role earn between $17.50 and $22.50 per hour, depending on experience, location, and employer.

What is medical billing collections?

Medical billing collections refer to the process of pursuing payments on medical bills from patients and insurance companies. This job involves reviewing accounts, sending invoices, following up on unpaid bills, and working to resolve any discrepancies or denials from payers. Professionals in this field must have a strong understanding of insurance policies, billing codes, and healthcare regulations. Effective communication and negotiation skills are essential to work with both patients and insurers to collect outstanding balances.

What are the key skills and qualifications needed to thrive as a medical billing collections specialist?

To thrive as a Medical Billing Collections Specialist, you need strong knowledge of medical billing procedures, coding systems like ICD-10 and CPT, and a high school diploma or equivalent—often supplemented by specialized certification. Familiarity with billing software, electronic health records (EHRs), and insurance claim management systems is typically required. Excellent communication, attention to detail, and problem-solving abilities help you effectively resolve payment issues and work with patients or insurers. These skills and qualifications are essential to ensure accurate reimbursement, minimize claim denials, and maintain the financial health of healthcare organizations.

What are some common challenges faced by professionals in medical billing collections, and how can they be effectively managed?

Professionals in medical billing collections often encounter challenges such as insurance claim denials, delayed payments, and complex patient inquiries regarding billing statements. Effectively managing these issues requires strong attention to detail, clear communication skills, and up-to-date knowledge of insurance policies and coding procedures. Building positive relationships with patients and insurance representatives, staying organized, and regularly attending industry training can help address these challenges and improve collection rates.

What is the difference between Medical Billing Collections vs Medical Billing?

AspectMedical Billing CollectionsMedical Billing
CertificationsMedical Billing Certification, Collections Certification (optional)Medical Billing Certification (preferred)
Work EnvironmentCollections departments, often in healthcare offices or outsourcing firmsBilling departments within healthcare facilities or billing companies
Primary ResponsibilitiesFollow-up on unpaid claims, recovering overdue paymentsSubmitting claims, coding, and processing payments
Common UsageFocuses on overdue accounts and payment recoveryHandles entire billing cycle from claim submission to payment posting

Medical Billing Collections primarily concentrates on recovering unpaid or overdue patient accounts, while Medical Billing covers the entire process of submitting claims and managing payments. Both roles require similar certifications and work in healthcare billing environments, but their core functions differ in focus and scope.

What does a medical billing collections specialist do?

A medical billing collections specialist is responsible for following up on unpaid or overdue medical bills, contacting patients or insurance companies to collect payments, and ensuring accounts are settled accurately. They often use billing software and have knowledge of healthcare regulations and insurance processes to resolve billing issues efficiently.

What are popular job titles related to Medical Billing Collections jobs in Springfield, MA?

For Medical Billing Collections jobs in Springfield, MA, the most frequently searched job titles are:

What job categories do people searching Medical Billing Collections jobs in Springfield, MA look for?

The top searched job categories for Medical Billing Collections jobs in Springfield, MA are:

What cities near Springfield, MA are hiring for Medical Billing Collections jobs?

Cities near Springfield, MA with the most Medical Billing Collections job openings:

Medical Billing Collections jobs near you
Infographic showing various Medical Billing Collections job openings in Springfield, MA as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 16% Part Time, and 7% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $42,523 per year, or $20.4 per hour.

Medical Receptionist - Neurosurgery - Hartford

Trinity Health

Hartford, CT • On-site

$16.75 - $20.25/hr

Full-time

Posted 5 days ago

Trinity Health rating

6.6

Company rating: 6.6 out of 10

Based on 354 frontline employees who took The Breakroom Quiz

569th of 891 rated healthcare providers

Job description

Employment Type:
Full timeShift:
Day Shift
Description:
You would be responsible for ensuring patient flow within the practice by performing all business functions such as greeting patients, answering phones, scheduling patient appointments, patient registration, insurance verification, copay and point of service collections, pre-certifications, prior authorizations, referrals, chart prep, manage incoming and outgoing faxes as well as provide clerical support to providers and staff.
This position supports an outpatient Neurology specialty office.
What you will do:
  • Greets and communicates with patients via phone or in person in a courteous and professional manner identifying themselves and their department.
  • Answers telephones in a timely, courteous, and professional manner utilizing appropriate scripting.
  • Processes calls to ensure patients are transferred to the appropriate staff member/provider in a timely manner.
  • Schedules patient appointments based on department protocols in order to maximize provider productivity.

Minimum Qualifications:
  • High school diploma or equivalent
  • Experience within a medical office or billing department preferred. Knowledge of patient billing and medical terminology preferred
  • Excellent keyboard skills. Requires proficiency in a Windows based computer environment and Microsoft Office products. Accuracy and dependability required.

Position Highlights and Benefits:
  • Day Shift. Hours may vary
  • Great benefits effective day 1!
  • Patient-centric environment
  • Career growth and advancement potential
  • Diverse and inclusive culture

We are a group of primary care providers, specialists and surgeons serving patients in Connecticut and western Massachusetts. Part of Trinity Health Of New England, we offer primary care, specialty care, surgery, urgent care, rehabilitation, and imaging and lab services for thousands of patients every year.
Our Commitment
Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

What Trinity Health employees say

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About Trinity Health

Sourced by ZipRecruiter

Trinity Health Ann Arbor is a 537 -bed teaching hospital located on 340 acre campus. Recognized by IBM Watson as a Top 100 Hospital and #1 Teaching Hospital, Trinity Health Ann Arbor has been a leading health care provider for more than 100 years. Trinity Health has received numerous local and national awards in recognition of our leadership, quality outcomes, and clinical excellence.

Industry

Health care and social assistance

Company size

10,000+ Employees

Headquarters location

Livonia, MI, US

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