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How much do medical appointment scheduling jobs pay per hour?

As of Jun 10, 2026, the average hourly pay for medical appointment scheduling in the United States is $17.76, according to ZipRecruiter salary data. Most workers in this role earn between $15.87 and $18.99 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Medical Appointment Scheduler, and why are they important?

To thrive as a Medical Appointment Scheduler, you need strong organizational skills, attention to detail, and familiarity with healthcare terminology, often supported by a high school diploma or equivalent. Proficiency in medical scheduling software, electronic health record (EHR) systems, and basic office computer applications is typically required. Excellent communication, customer service, and problem-solving abilities help you interact effectively with patients and healthcare staff. These skills ensure accurate scheduling, minimize errors, and support smooth clinic operations for optimal patient care.

What is the difference between Medical Appointment Scheduling vs Medical Receptionist?

AspectMedical Appointment SchedulingMedical Receptionist
Primary RoleScheduling patient appointments and managing calendarsGreeting patients, answering calls, and administrative support
CredentialsNone required or basic healthcare certificationsHigh school diploma; some roles may require medical office training
Work EnvironmentMedical offices, clinics, hospitalsFront desk, reception area in healthcare settings
Industry UsageHealthcare administration, patient schedulingPatient interaction, administrative support

Medical Appointment Scheduling focuses on managing patient calendars and booking appointments, while Medical Receptionists handle front-desk duties, including greeting patients and administrative tasks. Both roles are essential in healthcare settings but differ mainly in scope and responsibilities.

What are some common challenges faced in medical appointment scheduling, and how can they be managed?

Medical appointment schedulers often encounter challenges such as last-minute cancellations, double-bookings, and managing complex provider schedules. Effective communication with patients and healthcare staff, strong organizational skills, and proficiency with scheduling software are key to overcoming these obstacles. Many schedulers also develop problem-solving strategies to handle high call volumes and prioritize urgent appointments, ensuring a smooth workflow and positive patient experience.

What is medical appointment scheduling?

Medical appointment scheduling is the process of organizing and managing patient appointments for healthcare providers. This includes booking, rescheduling, or canceling appointments, as well as coordinating schedules between doctors, nurses, and patients. Effective scheduling helps ensure that patient flow is optimized, wait times are minimized, and providers can deliver care efficiently. Medical appointment schedulers may use specialized software or electronic health record systems to manage appointments and communicate with patients.
More about Medical Appointment Scheduling jobs
What states have the most Medical Appointment Scheduling jobs? States with the most job openings for Medical Appointment Scheduling jobs include:
What job categories do people searching Medical Appointment Scheduling jobs look for? The top searched job categories for Medical Appointment Scheduling jobs are:
Medical Appointment Scheduling jobs near you
Infographic showing various Medical Appointment Scheduling job openings in the United States as of June 2026, with employment types broken down into 22% As Needed, 61% Full Time, and 17% Part Time. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $36,932 per year, or $17.8 per hour.
Appointment Scheduling Executive

Appointment Scheduling Executive

Infinity

Cedar Rapids, IA • On-site

$14/hr

Full-time

Medical, Dental, Vision

Posted 8 days ago

Job description

Job Type
Full-time, Part-time
Description
At Infinity, we live by three powerful principles: Energy, Excellence, and Execution. Our mission is simple yet bold-we create Life-Changing Experiences for both our employees and our customers. Recognized as a Top Workplace by the Detroit Free Press, Des Moines Register, and Corridor Business Journal, as well as one of the Coolest Places to Work, Infinity is where great people come together to do meaningful work-and have fun doing it. From casual dress and vibrant break spaces to team events and community impact initiatives, we've built a culture that's collaborative, inclusive, and dedicated to growth. At Infinity, we don't just offer jobs-we create opportunities to grow, thrive, and perform at your best.
Job Summary: We're looking for a compassionate, adaptable, and detail-oriented Account Executive (AE) to join our outbound customer service team. If you're a strong communicator who thrives in a fast-paced environment and loves helping people, this is your chance to make an impact every day. As an AE, you'll handle outbound appointment setting and customer interactions with empathy and professionalism, using your problem-solving skills and technical proficiency to create a seamless experience for every customer.
Why You'll Love Working Here:
  • Competitive Pay: Rewarding your performance and contribution
  • Growth-Focused Culture: Clear paths for advancement with a strong promote-from-within philosophy
  • Winning Team Environment: Collaborative, high-energy culture with supportive leadership
  • Comprehensive Benefits: Medical, dental, vision, and more for full-time employees
  • Set Up for Success: Paid training, ongoing coaching, and continuous development
  • Potential Same Day Pay: Sign up for PayActiv during training and get paid as early as the same day

Requirements
What You'll Do:
  • Make outbound calls to schedule appointments with current and prospective customers.
  • Use provided scripts as a guide while tailoring each conversation to customer needs.
  • Support customers with service reminders, maintenance updates, and tailored solutions.
  • Build genuine connections while delivering a positive customer experience.
  • Document interactions with accuracy and efficiency.
  • Jump in with flexibility to support additional projects as needed.

What We're Looking For:
  • A drive to be the best in everything you do
  • Excellent communication & active listening skills
  • Ability to build trust and rapport quickly over the phone
  • Openness to feedback and coaching
  • Strong computer and multitasking skills
  • Detail-oriented with a focus on accuracy and follow-through
  • Thrives in a high-energy, fast-paced environment

Education and Experience:
  • High School Diploma or equivalent preferred.
  • Previous customer service, dispatch, or technical support experience required

Physical Requirements:
  • Prolonged periods of sitting at a desk and working on a computer.
  • Ability to lift up to 10 pounds, if necessary.

Are you ready to bring your energy, passion, and drive to an award-winning team? Apply today and start building a career that's more than a job-it's an opportunity to grow, thrive, and succeed with Infinity.
Salary Description
$14/Hour

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