1

Medical Answering Service Jobs in Raleigh, NC (NOW HIRING)

Duties include answering customer calls, assisting with customer needs, scheduling service for ... We offer flexibility with four different medical plan options; one plan is offered at zero cost.

Affiliate Service Representative

Morrisville, NC · On-site

$15 - $20.25/hr

Duties include answering customer calls, assisting with customer needs, scheduling service for ... We offer flexibility with four different medical plan options; one plan is offered at zero cost.

Customer Service Rep

Cary, NC · On-site

$16.25 - $22.25/hr

... of answering questions, resolving problems, determining ongoing and additional product/service ... Employees can also qualify for comprehensive medical, dental, and vision coverage, as well as paid ...

Customer Service Rep

Cary, NC · On-site

$15 - $20.25/hr

This employee communicates with customers for the purposes of answering questions, resolving ... Employees can also qualify for comprehensive medical, dental, and vision coverage, as well as paid ...

Customer Service Rep

Cary, NC · On-site

$15 - $20.25/hr

This employee communicates with customers for the purposes of answering questions, resolving ... Employees can also qualify for comprehensive medical, dental, and vision coverage, as well as paid ...

next page

Showing results 1-20

Medical Answering Service information

See Raleigh, NC salary details

$13

$15

$18

How much do medical answering service jobs pay per hour?

As of Aug 24, 2026, the average hourly pay for medical answering service in Raleigh, NC is $15.94, according to ZipRecruiter salary data. Most workers in this role earn between $14.95 and $16.35 per hour, depending on experience, location, and employer.

What is a medical answering service?

A Medical Answering Service job involves handling phone calls for healthcare providers, such as doctors, clinics, and hospitals. Responsibilities include scheduling appointments, taking messages, directing urgent calls, and providing general information while ensuring patient confidentiality. Agents must follow HIPAA guidelines and maintain professionalism when assisting patients. This role requires strong communication skills, attention to detail, and the ability to handle high-call volumes efficiently. It is essential for maintaining smooth communication between patients and healthcare providers.

What are the primary responsibilities of someone working in a medical answering service role?

Medical answering service representatives are responsible for answering incoming calls from patients and healthcare providers, accurately documenting messages, and relaying urgent information to the appropriate medical staff. You may also schedule appointments, respond to routine inquiries, and handle call triage following specific protocols established by the healthcare practice. The role often involves working in a fast-paced, team-oriented call center environment or remotely, depending on the employer. Attention to detail and the ability to maintain patient confidentiality are key, as your work directly impacts communication and care continuity between patients and providers.

What are the key skills and qualifications needed to thrive in the medical answering service position, and why are they important?

Excelling as a Medical Answering Service representative requires strong customer service skills, clear verbal communication, and knowledge of medical terminology, often supported by a high school diploma and industry experience. Familiarity with multi-line phone systems, electronic medical records (EMR) software, and secure messaging platforms is frequently necessary. Outstanding organization, empathy, and ability to remain calm under pressure are vital soft skills in this position. These skills and qualities ensure that sensitive patient information is handled accurately and compassionately, maintaining professionalism and trust for both patients and medical providers.

What are the most commonly searched types of Medical Answering Service jobs in Raleigh, NC?

The most popular types of Medical Answering Service jobs in Raleigh, NC are:

What are popular job titles related to Medical Answering Service jobs in Raleigh, NC?

For Medical Answering Service jobs in Raleigh, NC, the most frequently searched job titles are:

What job categories do people searching Medical Answering Service jobs in Raleigh, NC look for?

The top searched job categories for Medical Answering Service jobs in Raleigh, NC are:

What cities near Raleigh, NC are hiring for Medical Answering Service jobs?

Cities near Raleigh, NC with the most Medical Answering Service job openings:

Infographic showing various Medical Answering Service job openings in Raleigh, NC as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, and 3% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $33,151 per year, or $15.9 per hour.

Medical Assistant & Medical Office Opportunities

Qualified Staffing

Raleigh, NC

$18 - $22.50/hr

Full-time

Medical

Posted 22 days ago


Job description

Now Hiring! Join Our Healthcare Talent Network

Qualified Staffing is seeking dependable and compassionate Medical Assistants, Certified Medical Assistants (CMA), Registered Medical Assistants (RMA), and Medical Front Desk Professionals for upcoming opportunities with respected medical practices throughout the Raleigh area.

Whether you're an experienced Medical Assistant, newly certified, or have strong medical office or front desk experience, we'd love to hear from you!

Responsibilities may include:
  • Rooming patients and obtaining vital signs
  • Assisting physicians and clinical staff
  • Scheduling appointments
  • Answering phones and greeting patients
  • Insurance verification and patient registration
  • Electronic medical records (EMR) documentation
  • Administrative and front office support
We're looking for candidates with:
  • Medical Assistant experience (certified or non-certified welcome)
  • OR medical front desk/reception experience
  • Excellent customer service and communication skills
  • Strong computer and organizational abilities
  • EMR experience preferred
  • Ability to work in a fast-paced medical office
Why Qualified Staffing?
  • Opportunities with leading healthcare employers
  • Temp, temp-to-hire, and direct hire positions
  • Weekly pay
  • Competitive compensation
  • Dedicated local recruiting team
If you're ready for your next opportunity in healthcare, apply today! We'd love to discuss current and upcoming openings that match your experience.

INDWak

Qualified Staffing logo

About Qualified Staffing

Sourced by ZipRecruiter

Welcome to Qualified Staffing - Your Staffing Solution at Work. Since 1988, we have proudly served businesses and job seekers with honesty, integrity and passion. Staffing solutions provided for manufacturing, warehouse, clerical, professional, technical and call center needs. We are ready to go to work for you!

Industry

Recruiting and staffing services

Company size

10,000+ Employees

Headquarters location

Flint, MI, US

Year founded

1988

Social media