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Medical Alert Sales Jobs (NOW HIRING)

Alert 360

Outside Sales Representative

Chatsworth, CA · On-site

... medical, dental, and vision coverage; generous PTO program and holiday pay; a 401k plan that with ... Alert 360 products and services to potential and existing customers. * Utilize company provided ...

Medical Guardian

Accounting Manager

Philadelphia, PA · Remote

Medical Guardian boasts a 95% customer satisfaction rate, a #1 ranking on 16 medical alert consumer ... and sales tax compliance,and coordinating the annual financial statement audit. Successful ...

Allied Printing

Production Planner

Manchester, CT · On-site

Alert Sales Reps and/or clients to production issues and assist in resolution. * Report directly to ... Medical, Dental, Vision, Life Insurance, Disability, 401(k), 401(k) match, Employee Assistance ...

Spoiler Alert

Software Engineer

Boston, MA · On-site +1

$110 - $125K/hr

About Spoiler Alert Spoiler Alert is a CPG and retail tech company on a mission to expand consumer ... We've powered the sale of over $6 billion of inventory from leading CPG brands like Unilever, Kraft ...

RightWay Auto Sales

Sales Manager

Wyoming, MI · On-site

... alert Are you ready to begin a career leading a talented team to success? Would you like to work ... Outstanding medical, dental, and vision plans, as well as life insurance * 401K with company match

RightWay Auto Sales

Sales Manager

Mount Pleasant, MI · On-site

... alert Are you ready to begin a career leading a talented team to success? Would you like to work ... Outstanding medical, dental, and vision plans, as well as life insurance * 401K with company match

RightWay Auto Sales

Sales Manager

Waterford, MI · On-site

... alert Are you ready to begin a career leading a talented team to success? Would you like to work ... Outstanding medical, dental, and vision plans, as well as life insurance * 401K with company match

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All JobsMedical Alert Sales Jobs

Medical Alert Sales information

See salary details

$24K

$58.4K

$135K

How much do medical alert sales jobs pay per year?

As of Jul 2, 2026, the average yearly pay for medical alert sales in the United States is $58,439.00, according to ZipRecruiter salary data. Most workers in this role earn between $36,500.00 and $69,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Medical Alert Sales professional, and why are they important?

To thrive as a Medical Alert Sales professional, you need a solid understanding of sales techniques, product knowledge, and often a background in healthcare or related sales experience. Familiarity with CRM software, telecommunication systems, and basic data entry is typically required. Exceptional interpersonal skills, active listening, and empathy help build trust with clients, many of whom may be elderly or caregivers. These competencies are crucial for effectively connecting with customers, understanding their needs, and ensuring they receive reliable safety solutions.

What are some common challenges faced in a Medical Alert Sales role, and how can they be overcome?

One common challenge in Medical Alert Sales is addressing customers' concerns about cost and the perceived complexity of the devices. Building trust with clients—often seniors or their family members—requires patience, empathy, and clear communication to explain features and benefits. Successful sales professionals stay informed about the latest products and tailor their approach to each individual's needs, often collaborating closely with customer service and technical support teams to ensure a smooth onboarding process. Overcoming these challenges involves continuous product education, refining communication skills, and maintaining a customer-first mindset.

What are medical alert sales?

Medical alert sales involve selling devices and services designed to help individuals, especially seniors or those with health concerns, quickly get help in emergencies. Sales representatives educate customers about different medical alert systems, such as wearable pendants or home-based units, and help them choose the best option for their needs. The goal is to ensure users have reliable access to emergency support, often connecting them to monitoring centers that can dispatch assistance if needed.

What is the difference between Medical Alert Sales vs Medical Equipment Sales?

AspectMedical Alert SalesMedical Equipment Sales
Required CredentialsSales experience, knowledge of medical alert productsSales experience, technical knowledge of medical devices
Work EnvironmentHome visits, tele-sales, healthcare settingsMedical facilities, retail stores, trade shows
Industry UsageHealthcare, senior care, emergency responseHospitals, clinics, medical supply companies

Medical Alert Sales and Medical Equipment Sales both involve selling healthcare-related products, but Medical Alert Sales focuses on emergency alert devices for seniors and at-risk individuals, often requiring knowledge of healthcare needs and customer service. Medical Equipment Sales covers a broader range of medical devices used in clinical settings. While they share some credentials and work environments, their target markets and product types differ significantly.

More about Medical Alert Sales jobs
What cities are hiring for Medical Alert Sales jobs? Cities with the most Medical Alert Sales job openings:
What states have the most Medical Alert Sales jobs? States with the most job openings for Medical Alert Sales jobs include:
What job categories do people searching Medical Alert Sales jobs look for? The top searched job categories for Medical Alert Sales jobs are:
Medical Alert Sales jobs near you
Infographic showing various Medical Alert Sales job openings in the United States as of June 2026, with employment types broken down into 82% Full Time, 10% Part Time, and 8% Contract. Highlights an 82% Physical, 1% Hybrid, and 17% Remote job distribution, with an average salary of $58,439 per year, or $28.1 per hour.
Customer Support Representative II

Customer Support Representative II

Shorr Packaging

San Bernardino, CA • On-site

$25 - $28/hr

Other

Medical, Dental, Vision, Retirement, PTO

Posted 14 days ago

Shorr Packaging rating

3.1

Company rating: 3.1 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

351st of 351 rated retail wholesalers

Job description

Together, We Own it! Start your employee owner journey with Shorr Packaging.
The Customer Support Representative II provides a positive brand experience for existing and potential customers as a key liaison between Shorr and our valued customers. Through close collaboration with a variety of internal and external stakeholders, this individual ensures that our business and sales strategies are executed through daily interactions with our customers. The Customer Support Specialist is critical to Shorr's success as they are a front-line resource for our customers and can greatly impact customer experience, retention, and loyalty.
Responsibilities
  • Handle customer inquiries on product, price, and lead-time with a drive for first contact resolution.
  • Research new items and product substitutions to ensure smooth customer experience.
  • Build credibility and trust with assigned customers while influencing buying decisions and customer-focused solutions
  • Manage customer cases in Sxe and CRM systems ensuring timely resolution
  • Liaise with sales and operations to support new customer onboarding process from account creation to post-delivery ensuring high customer satisfaction.
  • Create and maintain customer profiles and account notes in Sxe and CRM
  • Monitor customer-owned and slow-moving inventory levels in coordination with sales to ensure billing and shipment is on track.
  • Work with sales and customer to upsell, cross-sell, and move E&O inventory.
  • Problem Resolution:
  • Investigate and resolve customer complaints while capturing details in Shorr's CRM system.
  • Process invoice corrections, product replacements, and returns in SXe system while ensuring customer satisfaction.
  • Investigate customer inquiries and provide solutions in a timely manner.
  • Monitor internal reports to ensure customer deliverables are met.
  • Price Management & Quote Support:
  • Set up and maintain price records at the direction of sales team.
  • Monitor product margin fluctuations and alert sales team to fluctuations.
  • Process quotes in SQM when support is needed from Account Executive.
  • Other duties may be assigned.

Requirements
  • Associates Degree or equivalent experience required
  • Minimum 2 years of previous work experience in a Business to Business (B2B) customer support or related role
  • Packaging or related industry preferred
  • Experience with MS Word, Excel and Outlook.
  • Passion for being a Shorr brand ambassador and delivering an excellent customer experience or demonstrated ability having done so in another B2B customer support environment.
  • Demonstrated customer-focused problem solver with strong desire for accountability.
  • Demonstrated ability to be adaptable and thrive in a fast-paced environment with constant change.
  • Ability to collaborate cross-functionally by communicating critical details to enhance customer experience.
  • Strong time-management with ability to effectively prioritize multiple requests and pressures.
  • Knowledge of ERP, CRM, and ecommerce platforms.
  • Prior experience using MS Outlook, Word, and Excel.

Compensation The base pay range for this role is $25 - $28 per hour.
Shorr Packaging does not provide work authorization sponsorship for this position.
Shorr Benefits
  • Employee Stock Ownership Plan (ESOP) - Together, We Own It!
  • Comprehensive Employee Benefits: Medical, dental, vision and other insurance coverages
  • Generous PTO with vacation, sick and floating holidays.
  • 401K plan plus matching
  • Team based Employee Owner company culture

Shorr Packaging Corp is an equal-opportunity employer. It is the policy of Shorr Packaging Corp to afford full Equal Employment Opportunity, and all applicants will receive consideration for employment without regard to protected veteran status or disability status or any other legally protected status.

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