... Service CRM and API experience • Experience in CI/CD pipelines (DevOps) and MS Dynamics D365 ... Medicaid health plans, the largest not-for-profit Medicare-Medicaid public health plan in the ...
... Service CRM and API experience • Experience in CI/CD pipelines (DevOps) and MS Dynamics D365 ... Medicaid health plans, the largest not-for-profit Medicare-Medicaid public health plan in the ...
Customer Relationship Management System (CRM), * 4.Learning Management System (LMS), * 5.Document Management System (DMS), * 6. Service Desk Plus (SDP), * 7.Service Management Systems (SMS), * 8.
Customer Relationship Management System (CRM), * 4.Learning Management System (LMS), * 5.Document Management System (DMS), * 6. Service Desk Plus (SDP), * 7.Service Management Systems (SMS), * 8.
Customer Relationship Management System (CRM), * 4.Learning Management System (LMS), * 5.Document Management System (DMS), * 6. Service Desk Plus (SDP), * 7.Service Management Systems (SMS), * 8.
Customer Relationship Management System (CRM), * 4.Learning Management System (LMS), * 5.Document Management System (DMS), * 6. Service Desk Plus (SDP), * 7.Service Management Systems (SMS), * 8.
Program Assistant (GARS)
Orange, CA · On-site
$21 - $30/hr
This role is ideal for candidates with strong administrative, customer service, and data entry ... Preferred Qualifications * Experience with Medicare, Medicaid, or Managed Care programs.
New
Quick apply
Program Assistant (GARS)
Orange, CA · On-site
$21 - $30/hr
This role is ideal for candidates with strong administrative, customer service, and data entry ... Preferred Qualifications * Experience with Medicare, Medicaid, or Managed Care programs.
New
Customer Relationship Management System (CRM), * 4.Learning Management System (LMS), * 5.Document Management System (DMS), * 6. Service Desk Plus (SDP), * 7.Service Management Systems (SMS), * 8.
Customer Relationship Management System (CRM), * 4.Learning Management System (LMS), * 5.Document Management System (DMS), * 6. Service Desk Plus (SDP), * 7.Service Management Systems (SMS), * 8.
... and Medicaid Services (CMS) guidelines/regulations, or to assess the non-clinical quality of customer service provided to Molina members. Provides on-the-spot training and education as needed ...
... and Medicaid Services (CMS) guidelines/regulations, or to assess the non-clinical quality of customer service provided to Molina members. Provides on-the-spot training and education as needed ...
... and Medicaid Services (CMS) guidelines/regulations, or to assess the non-clinical quality of customer service provided to Molina members. Provides on-the-spot training and education as needed ...
... and Medicaid Services (CMS) guidelines/regulations, or to assess the non-clinical quality of customer service provided to Molina members. Provides on-the-spot training and education as needed ...
... and Medicaid Services (CMS) guidelines/regulations, or to assess the non-clinical quality of customer service provided to Molina members. Provides on-the-spot training and education as needed ...
... and Medicaid Services (CMS) guidelines/regulations, or to assess the non-clinical quality of customer service provided to Molina members. Provides on-the-spot training and education as needed ...
... and Medicaid Services (CMS) guidelines/regulations, or to assess the non-clinical quality of customer service provided to Molina members. Provides on-the-spot training and education as needed ...
... and Medicaid Services (CMS) guidelines/regulations, or to assess the non-clinical quality of customer service provided to Molina members. Provides on-the-spot training and education as needed ...
... and Medicaid Services (CMS) guidelines/regulations, or to assess the non-clinical quality of customer service provided to Molina members. Provides on-the-spot training and education as needed ...
... and Medicaid Services (CMS) guidelines/regulations, or to assess the non-clinical quality of customer service provided to Molina members. Provides on-the-spot training and education as needed ...
... and Medicaid Services (CMS) guidelines/regulations, or to assess the non-clinical quality of customer service provided to Molina members. Provides on-the-spot training and education as needed ...
... and Medicaid Services (CMS) guidelines/regulations, or to assess the non-clinical quality of customer service provided to Molina members. Provides on-the-spot training and education as needed ...
... and Medicaid Services (CMS) guidelines/regulations, or to assess the non-clinical quality of customer service provided to Molina members. Provides on-the-spot training and education as needed ...
... and Medicaid Services (CMS) guidelines/regulations, or to assess the non-clinical quality of customer service provided to Molina members. Provides on-the-spot training and education as needed ...
... and Medicaid Services (CMS) guidelines/regulations, or to assess the non-clinical quality of customer service provided to Molina members. Provides on-the-spot training and education as needed ...
... and Medicaid Services (CMS) guidelines/regulations, or to assess the non-clinical quality of customer service provided to Molina members. Provides on-the-spot training and education as needed ...
... and Medicaid Services (CMS) guidelines/regulations, or to assess the non-clinical quality of customer service provided to Molina members. Provides on-the-spot training and education as needed ...
... and Medicaid Services (CMS) guidelines/regulations, or to assess the non-clinical quality of customer service provided to Molina members. Provides on-the-spot training and education as needed ...
... and Medicaid Services (CMS) guidelines/regulations, or to assess the non-clinical quality of customer service provided to Molina members. Provides on-the-spot training and education as needed ...
... and Medicaid Services (CMS) guidelines/regulations, or to assess the non-clinical quality of customer service provided to Molina members. Provides on-the-spot training and education as needed ...
... and Medicaid Services (CMS) guidelines/regulations, or to assess the non-clinical quality of customer service provided to Molina members. Provides on-the-spot training and education as needed ...
... and Medicaid Services (CMS) guidelines/regulations, or to assess the non-clinical quality of customer service provided to Molina members. Provides on-the-spot training and education as needed ...
... and Medicaid Services (CMS) guidelines/regulations, or to assess the non-clinical quality of customer service provided to Molina members. Provides on-the-spot training and education as needed ...
... and Medicaid Services (CMS) guidelines/regulations, or to assess the non-clinical quality of customer service provided to Molina members. Provides on-the-spot training and education as needed ...
... and Medicaid Services (CMS) guidelines/regulations, or to assess the non-clinical quality of customer service provided to Molina members. Provides on-the-spot training and education as needed ...
... and Medicaid Services (CMS) guidelines/regulations, or to assess the non-clinical quality of customer service provided to Molina members. Provides on-the-spot training and education as needed ...
... and Medicaid Services (CMS) guidelines/regulations, or to assess the non-clinical quality of customer service provided to Molina members. Provides on-the-spot training and education as needed ...
... and Medicaid Services (CMS) guidelines/regulations, or to assess the non-clinical quality of customer service provided to Molina members. Provides on-the-spot training and education as needed ...
... and Medicaid Services (CMS) guidelines/regulations, or to assess the non-clinical quality of customer service provided to Molina members. Provides on-the-spot training and education as needed ...
... and Medicaid Services (CMS) guidelines/regulations, or to assess the non-clinical quality of customer service provided to Molina members. Provides on-the-spot training and education as needed ...
Medicaid Customer Service information
See Riverside, CA salary details
$10.28 - $11.90
2% of jobs
$11.90 - $13.52
4% of jobs
$13.52 - $15.14
11% of jobs
$16.03 is the 25th percentile. Wages below this are outliers.
$15.14 - $16.76
15% of jobs
The median wage is $18.25 / hr.
$16.76 - $18.38
20% of jobs
$18.38 - $19.99
15% of jobs
$21.11 is the 75th percentile. Wages above this are outliers.
$19.99 - $21.61
13% of jobs
$21.61 - $23.23
7% of jobs
$23.23 - $24.85
6% of jobs
$24.85 - $26.47
4% of jobs
$26.47 - $28.09
3% of jobs
$10
$19
$28
How much do medicaid customer service jobs pay per hour?
As of Aug 13, 2026, the average hourly pay for medicaid customer service in Riverside, CA is $19.61, according to ZipRecruiter salary data. Most workers in this role earn between $16.06 and $21.83 per hour, depending on experience, location, and employer.
What are the key skills and qualifications needed to thrive in the Medicaid Customer Service position, and why are they important?
To excel as a Medicaid Customer Service representative, you need strong communication skills, attention to detail, and a good understanding of Medicaid policies and procedures, often paired with a high school diploma or relevant experience. Familiarity with customer relationship management (CRM) software, call center phone systems, and eligibility screening tools is typically required. Patience, empathy, and problem-solving abilities are standout soft skills for managing diverse customer situations. These competencies are crucial for providing accurate information, resolving concerns efficiently, and supporting vulnerable populations in navigating their healthcare benefits.
What is a Medicaid Customer Service?
A Medicaid Customer Service job involves assisting Medicaid recipients, providers, and the general public with inquiries about benefits, eligibility, claims, and program guidelines. Representatives typically handle phone calls, emails, or chat inquiries to resolve issues, provide accurate information, and guide individuals through Medicaid processes. The role requires strong communication skills, knowledge of Medicaid policies, and the ability to handle sensitive information with confidentiality and empathy.
What are the typical daily responsibilities of a Medicaid Customer Service representative?
As a Medicaid Customer Service representative, your daily tasks will include answering inbound calls from Medicaid members, assisting with benefits inquiries, explaining program eligibility, and helping resolve claim issues. You may also update member records, document interactions using CRM software, and escalate complex concerns to higher-level support or case managers as needed. Collaboration with team members, healthcare providers, and state agencies is common, so clear and professional communication is essential. This role offers the opportunity to make a real difference in members' lives by guiding them through their healthcare options and ensuring they receive the coverage and support they need.
What are popular job titles related to Medicaid Customer Service jobs in Riverside, CA? For Medicaid Customer Service jobs in Riverside, CA, the most frequently searched job titles are:
What job categories do people searching Medicaid Customer Service jobs in Riverside, CA look for? The top searched job categories for Medicaid Customer Service jobs in Riverside, CA are:
- No Experience High School Diploma
- Customer Service Rep
- Remote From Home
- American Airlines Customer Service
- Day Airbnb Customer Service
- Work From Home Customer Service Dispatch
- Senior Spanish English Bilingual Customer Service Representative
- Weekend German Speaking Customer Service
- Temporary Hsn Customer Service
- Weekend Toyota Customer Service Representative
Job description
Job Summary:
IEHP is dedicated to healing and inspiring the human spirit, and they are seeking a Developer II - Microsoft Dynamics. The role involves supporting, maintaining, and administering Microsoft Dynamics products, providing technical support, managing integrations, and collaborating with development teams and stakeholders.
Responsibilities:
• supporting, maintaining, and administering Microsoft Dynamics product
• provides technical support for issues related to MS Dynamics and integrations
• escalating issues as needed
• monitoring platform health and managing integrations between MS Dynamics and other systems
• collaborates with development teams and internal stakeholders
• creates documentation and manages security and compliance
Qualifications:
Required:
• Five (5) years of experience developing and maintaining computer applications with a minimum of two (2) years of MS Dynamics D365 Sales and Service CRM and API experience
• Experience in CI/CD pipelines (DevOps) and MS Dynamics D365 Sales and Service CRM products
• Experience working with integration between Dynamics 365 and external system using API based integration
• Experience troubleshooting and resolving technical issues related to the CRM system
• Bachelor's degree in Computer Science, Information Systems, or a related technical field from an accredited institution
• Strong knowledge and understanding of MS Dynamics D365 Sales and Service CRM and API experience
• Strong knowledge and understanding of CRM workflows, customization, and configuration
• Strong knowledge and understanding of applicable data privacy practices and laws
• Excellent troubleshooting, problem-solving, collaboration, and customer service skills are essential
• Effective written and verbal communication skills
• Highly self-motivated and directed. Keen attention to detail
• Proven analytical and problem-solving abilities
• Ability to effectively prioritize and execute tasks in a high-pressure environment
• Ability to work independently and collaboratively in a fast-paced environment
• This position requires a dedicated and technically skilled individual who takes ownership and accountability - works with little or no supervision
Preferred:
• Experience with Dataverse and CRM security model
• Proven experience with Power Platform (Power BI, Power Apps, Power Automate)
• Relevant certifications, such as MS Dynamics D365 Sales and Service CRM
• Familiarity with Agile or DevOps methodologies preferred
Company:
With a mission to heal and inspire the human spirit, Inland Empire Health Plan (IEHP) is one of the top 10 largest Medicaid health plans, the largest not-for-profit Medicare-Medicaid public health plan in the country, and for the fourth year in a row, certified as A Great Place To Work®. Founded in 1995, the company is headquartered in Rancho Cucamonga, USA, with a team of 1001-5000 employees. The company is currently Late Stage.
IEHP is dedicated to healing and inspiring the human spirit, and they are seeking a Developer II - Microsoft Dynamics. The role involves supporting, maintaining, and administering Microsoft Dynamics products, providing technical support, managing integrations, and collaborating with development teams and stakeholders.
Responsibilities:
• supporting, maintaining, and administering Microsoft Dynamics product
• provides technical support for issues related to MS Dynamics and integrations
• escalating issues as needed
• monitoring platform health and managing integrations between MS Dynamics and other systems
• collaborates with development teams and internal stakeholders
• creates documentation and manages security and compliance
Qualifications:
Required:
• Five (5) years of experience developing and maintaining computer applications with a minimum of two (2) years of MS Dynamics D365 Sales and Service CRM and API experience
• Experience in CI/CD pipelines (DevOps) and MS Dynamics D365 Sales and Service CRM products
• Experience working with integration between Dynamics 365 and external system using API based integration
• Experience troubleshooting and resolving technical issues related to the CRM system
• Bachelor's degree in Computer Science, Information Systems, or a related technical field from an accredited institution
• Strong knowledge and understanding of MS Dynamics D365 Sales and Service CRM and API experience
• Strong knowledge and understanding of CRM workflows, customization, and configuration
• Strong knowledge and understanding of applicable data privacy practices and laws
• Excellent troubleshooting, problem-solving, collaboration, and customer service skills are essential
• Effective written and verbal communication skills
• Highly self-motivated and directed. Keen attention to detail
• Proven analytical and problem-solving abilities
• Ability to effectively prioritize and execute tasks in a high-pressure environment
• Ability to work independently and collaboratively in a fast-paced environment
• This position requires a dedicated and technically skilled individual who takes ownership and accountability - works with little or no supervision
Preferred:
• Experience with Dataverse and CRM security model
• Proven experience with Power Platform (Power BI, Power Apps, Power Automate)
• Relevant certifications, such as MS Dynamics D365 Sales and Service CRM
• Familiarity with Agile or DevOps methodologies preferred
Company:
With a mission to heal and inspire the human spirit, Inland Empire Health Plan (IEHP) is one of the top 10 largest Medicaid health plans, the largest not-for-profit Medicare-Medicaid public health plan in the country, and for the fourth year in a row, certified as A Great Place To Work®. Founded in 1995, the company is headquartered in Rancho Cucamonga, USA, with a team of 1001-5000 employees. The company is currently Late Stage.
About IEHP
Sourced by ZipRecruiter
Industry
Health care and social assistance
Company size
1,001 - 5,000 Employees
Headquarters location
Rancho Cucamonga, CA, US
Year founded
1995