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Medicaid Customer Service Jobs in Riverside, CA (NOW HIRING)

Aroha Technologies

Program Assistant (GARS)

Orange, CA · On-site

$21 - $30/hr

This role is ideal for candidates with strong administrative, customer service, and data entry ... Preferred Qualifications * Experience with Medicare, Medicaid, or Managed Care programs.

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Showing results 21-40

All JobsMedicaid Customer Service JobsMedicaid Customer Service Jobs in Riverside, CA

Medicaid Customer Service information

See Riverside, CA salary details

$10

$19

$28

How much do medicaid customer service jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for medicaid customer service in Riverside, CA is $19.61, according to ZipRecruiter salary data. Most workers in this role earn between $16.06 and $21.83 per hour, depending on experience, location, and employer.

What is a Medicaid Customer Service?

A Medicaid Customer Service job involves assisting Medicaid recipients, providers, and the general public with inquiries about benefits, eligibility, claims, and program guidelines. Representatives typically handle phone calls, emails, or chat inquiries to resolve issues, provide accurate information, and guide individuals through Medicaid processes. The role requires strong communication skills, knowledge of Medicaid policies, and the ability to handle sensitive information with confidentiality and empathy.

What are the typical daily responsibilities of a Medicaid Customer Service representative?

As a Medicaid Customer Service representative, your daily tasks will include answering inbound calls from Medicaid members, assisting with benefits inquiries, explaining program eligibility, and helping resolve claim issues. You may also update member records, document interactions using CRM software, and escalate complex concerns to higher-level support or case managers as needed. Collaboration with team members, healthcare providers, and state agencies is common, so clear and professional communication is essential. This role offers the opportunity to make a real difference in members' lives by guiding them through their healthcare options and ensuring they receive the coverage and support they need.

What are the key skills and qualifications needed to thrive in the Medicaid Customer Service position, and why are they important?

To excel as a Medicaid Customer Service representative, you need strong communication skills, attention to detail, and a good understanding of Medicaid policies and procedures, often paired with a high school diploma or relevant experience. Familiarity with customer relationship management (CRM) software, call center phone systems, and eligibility screening tools is typically required. Patience, empathy, and problem-solving abilities are standout soft skills for managing diverse customer situations. These competencies are crucial for providing accurate information, resolving concerns efficiently, and supporting vulnerable populations in navigating their healthcare benefits.

How to become a Medicaid Customer Service eligibility specialist?

To become a Medicaid Customer Service eligibility specialist, candidates typically need a high school diploma or equivalent, strong communication skills, and experience in customer service or social services. Some positions may require knowledge of Medicaid policies and the use of case management or customer support software. Certification or training in Medicaid programs can enhance job prospects.

How to become a Medicaid customer service representative?

To become a Medicaid customer service representative, candidates typically need a high school diploma or equivalent, strong communication skills, and experience with customer service or healthcare systems. Some positions may require familiarity with Medicaid policies and the use of customer management software, and on-the-job training is often provided.

What are popular job titles related to Medicaid Customer Service jobs in Riverside, CA?

For Medicaid Customer Service jobs in Riverside, CA, the most frequently searched job titles are:

What job categories do people searching Medicaid Customer Service jobs in Riverside, CA look for?

The top searched job categories for Medicaid Customer Service jobs in Riverside, CA are:

Medicaid Customer Service jobs near you
Infographic showing various Medicaid Customer Service job openings in Riverside, CA as of August 2026, with employment types broken down into 88% Full Time, 6% Part Time, and 6% Contract. Highlights an 100% In-person job distribution, with an average salary of $40,789 per year, or $19.6 per hour.

Internship - Journalist and FB Administrator

ATIA Ltd

Riverside, CA • Remote

Full-time, Internship

Re-posted 10 days ago

Job description

Company Description

ATIA Holding is a group of two companies: ATIA Ltd and ATIA Consulting. 

Website: www.atiaholding.uk

LinkedIn: https://www.linkedin.com/company/atia-holding/


ATIA Ltd 

Website: www.atia.ba  

ATIA Ltd is multinational company which has 2 main sectors: 

-First sector: ISO Standards - which includes: 

  • 1. ISO Implementation 
  • 2. ISO Consultation 
  • 3. ISO Certification 

-Second sector: Software Development 

  • 1.Developing applications for all technologies and platforms 
  • 2.Enterprise Resource Planning (ERP), 
  • 3.Customer Relationship Management System (CRM), 
  • 4.Learning Management System (LMS), 
  • 5.Document Management System (DMS), 
  • 6. Service Desk Plus (SDP), 
  • 7.Service Management Systems (SMS), 
  • 8.Business Continuity Management Systems (BCMS), 
  • 9.Information Security Management Systems (ISMS), 


ATIA Consulting 

Website: www.atia-consulting.com.ba 

The areas of operation for ATIA Consulting company are: 

1. Design and implementation of information systems which include Service Desk solutions, Learning Management Systems, testing of information security of information systems and other information systems 

2. Certification from the 'Best Management Practises' for IT Service Management frameworks which include: ITIL, PRINCE2, MSP, MoR, MoP, P3O, P3M3, MoV 

3. Implementation, certification, testing and maintenance of Management systems for the management of quality, IT services and information security, including: ISO 9001, ISO 14001, HACCP, ISO/TS 16949, ISO 17025, OHSAS 18001, ISO 20000, ISO 22000, ISO 22301, ISO 27001, ISO 27005, ISO 31000, ISO 50001 

4. Education from different frameworks and standards for the management of the organization, services and management systems: ITIL, PRINCE2, MSP, MoR, MoP, P3O, P3M3, MoV, ISO 9001, ISO 14001, HACCP, ISO/TS 16949, ISO 17025, OHSAS 18001, ISO 20000, ISO 22000, ISO 22301, ISO 27001, ISO 27005, ISO 31000, ISO 50001, CobiT, eTOM, TOGAF etc.

Job Description

We are looking for students who are willing to work as Journalists and FB Administrators, with possibility to get full time position. Students will work from home, and they will be responsible for publishing prepared articles and promoting our website (usa-inside.com) over social networks.

Qualifications
  • English Language
  • Facebook Administration
  • Knowledge of Wordpress administration is great benefit
Additional Information

All your information will be kept confidential according to EEO guidelines.

For more information, please visit our websites:

www.atiaholding.uk

www.usa-inside.com

www.atia.ba

Apply