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Mediator Jobs in Rochester, NY (NOW HIRING)

Senior Claims Analyst

Rochester, NY · On-site

$85K - $98K/yr

Attend trials and mediations when necessary. * Adhere to industry Best Practices for effective claim management. * Expand skills through participation in training and professional development courses.

Senior Claims Analyst

Rochester, NY · On-site

$85K - $98K/yr

Attend trials and mediations when necessary. * Adhere to industry Best Practices for effective claim management. * Expand skills through participation in training and professional development courses.

Position Close Up Are you your friend's designated mediator and problem solver? Is providing clear, concise communication your superpower? Do you feel at your best when you have a stacked calendar ...

Complex Claims Specialist

Rochester, NY · On-site

$127K - $148K/yr

Attend trials and mediations when necessary * Adhere to industry Best Practices for effective claim management * Mentor staff through formal and informal training and development; demonstrate ...

Complex Claims Specialist

Rochester, NY · On-site

$127K - $148K/yr

Attend trials and mediations when necessary * Adhere to industry Best Practices for effective claim management * Mentor staff through formal and informal training and development; demonstrate ...

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Mediator information

See Rochester, NY salary details

$42.9K

$97K

$231.9K

How much do mediator jobs pay per year?

As of Jul 26, 2026, the average yearly pay for mediator in Rochester, NY is $97,033.00, according to ZipRecruiter salary data. Most workers in this role earn between $64,100.00 and $105,600.00 per year, depending on experience, location, and employer.

What qualifications do I need to be a mediator?

To become a mediator, individuals typically need a bachelor's degree in a relevant field such as law, psychology, or social work. Many mediators also pursue specialized training or certification in conflict resolution or mediation techniques, and some states or organizations may require licensure or certification to practice professionally.

Is there a demand for mediators?

Yes, there is steady demand for mediators in various sectors such as legal, workplace, and community disputes. The need for skilled mediators is expected to grow as alternative dispute resolution becomes more popular and courts encourage settlement outside of litigation.

How much do you earn as a mediator?

Mediators typically earn between $30,000 and $80,000 annually, depending on experience, location, and the complexity of cases. Experienced mediators or those working in specialized fields can earn higher salaries, and many work as independent contractors or in law firms, courts, or government agencies.

What Are Mediators?

A Mediator provides mediation services that help find a resolution between disputing parties or individuals before the case ends up in court. As a Mediator, your responsibilities include listening to both sides of the conflict, discerning what areas of the dispute have a potential for compromise, and helping parties work step-by-step toward a solution. You may work for a law firm, government agency, or third-party agency. Your job is to provide objective observations and propose a compromise that suits both parties and keeps them from needing to face a costly court battle.

What are the key skills and qualifications needed to thrive as a Mediator, and why are they important?

To thrive as a Mediator, you need strong conflict resolution abilities, knowledge of negotiation techniques, and often a background in law, social work, or related fields, sometimes with formal mediation training or certification. Familiarity with mediation software, case management systems, and adherence to relevant professional standards is common in this role. Exceptional listening, impartiality, and communication skills help mediators facilitate understanding and trust between conflicting parties. These competencies are crucial for achieving fair, effective resolutions and maintaining professional credibility in sensitive or complex disputes.

What are some common challenges mediators face when facilitating negotiations between parties?

Mediators often encounter challenges such as managing strong emotions, overcoming communication barriers, and ensuring that all parties feel heard and understood. It can be difficult to maintain neutrality, especially in high-conflict situations where trust is low. Successful mediators use active listening, patience, and creative problem-solving to help parties find common ground and work toward a mutually acceptable agreement.

What are mediators?

Mediators are neutral third parties who help two or more people or groups resolve conflicts or disputes outside of court. They facilitate communication, encourage understanding, and assist parties in reaching a mutually acceptable agreement. Mediators do not make decisions for the parties, but rather guide the negotiation process and help everyone involved find common ground. This process is often confidential, voluntary, and can be more cost-effective and quicker than litigation.

What does a mediator do as a job?

A mediator facilitates communication and negotiation between parties in a dispute to help them reach a mutually acceptable agreement. They often work in legal, workplace, or community settings and use skills such as active listening and impartiality. Mediators do not make decisions but guide the process to resolve conflicts efficiently.

What is the difference between Mediator vs Arbitrator?

AspectMediatorArbitrator
CredentialsNone mandatory, but certifications like CCM or mediator training are commonOften requires legal background or specific arbitration certifications
Work EnvironmentFacilitates negotiations in a neutral setting, often in offices or onlineHears disputes and makes binding or non-binding decisions, in formal hearings
Industry UsageUsed across legal, commercial, family, and workplace disputesPrimarily in legal, commercial, and labor disputes

While mediators facilitate discussions to help parties reach an agreement without making decisions, arbitrators hear disputes and render binding or non-binding decisions. Both roles require strong communication skills, but arbitrators often have legal or specialized training, whereas mediators focus on negotiation and conflict resolution. Understanding these differences helps in choosing the right professional for dispute resolution needs.

What are the most commonly searched types of Mediator jobs in Rochester, NY? The most popular types of Mediator jobs in Rochester, NY are:
What are popular job titles related to Mediator jobs in Rochester, NY? For Mediator jobs in Rochester, NY, the most frequently searched job titles are:
What job categories do people searching Mediator jobs in Rochester, NY look for? The top searched job categories for Mediator jobs in Rochester, NY are:
What cities near Rochester, NY are hiring for Mediator jobs? Cities near Rochester, NY with the most Mediator job openings:
Infographic showing various Mediator job openings in Rochester, NY as of July 2026, with employment types broken down into 86% Full Time, 10% Part Time, 1% Temporary, and 3% Contract. Highlights an 90% Physical, 2% Hybrid, and 8% Remote job distribution, with an average salary of $97,033 per year, or $46.7 per hour.

Labor Relations Mediator (Associate Mediator Public Employment)

StateJobsNY

Rochester, NY • On-site

$115K - $145K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 9 days ago


Job description

Duties Description Associate Mediators participate in the resolution of actual or potential areas of impasse and/or dispute between public and private employers and employee organizations. They mediate contract disputes arising between employers and unions; administer a program of intervention in these disputes; facilitate joint labor-management committees; participate in planning and execution of training seminars for panel members, government officials, union representatives, and the public; and participate in the agency's overall information program for constituent groups and the public.
Work Performed:
Determines and directs when and where sessions should be arranged among the principals in labor disputes and utilizes skills to mediate a resolution of the differences.
Tests the reasonableness, equity, and acceptability of the parties' proposals through joint and separate meetings with them.
Offers suggestions, proposals, and alternate solutions to the parties to remove barriers to settlement.
Assimilates appropriate information, data, priorities, and offers; determines when to transmit these to one or both parties.
Drafts memoranda of agreements, addenda, and letters of understanding. Performs special investigations and studies and prepares related reports.
Mediates and may arbitrate the interpretation and applicability of the terms of a collective bargaining agreement, or the propriety of disciplinary action taken thereunder.
May be required to prepare reports regarding the status of a mediation case, and to make recommendations regarding whether different or further conciliation assistance is warranted.
Participates in the planning and execution of training seminars for panel members, constituent groups and the public.
Meets with Management, Labor Organizations, and interested public groups to explain, interpret, and teach various facets of negotiations, grievance handling, and costing contract language.
Responds to inquiries from clientele, the press, and the public on matters related to the Taylor Law, impasse procedures, fact finding, and interest arbitration.
Represents the agency at public information programs providing information on the Taylor Law and, particularly, impasse procedures and other procedures utilized by the Conciliation Office in delivery of services.
Assists in the training of per diem panel members by participating in such programs and workshops.
May perform the full range of supervisory duties.
Minimum Qualifications This title is part of the New York Hiring for Emergency Limited Placement Statewide Program (NY HELPS). To be considered for appointment through NY HELPS, candidates must meet the open-competitive minimum qualifications for this position. It is expected that employees hired under NY HELPS will have their non-competitive employment status converted to competitive status in the future, without having to compete in an examination. Employees will then be afforded the same rights and privileges of competitive class employees of New York State. While serving permanently in a NY HELPS title, employees may take part in any promotion examination for which they are qualified.
Open Competitive minimum qualifications: Associate degree and: 1. either eight years of experience during which you were primarily (over 50%) involved as a direct and active participant or neutral in collective bargaining negotiations, mediation, and/or arbitration of labor- management contracts, or as a direct or active representative of labor or management in the settlement of grievances or disputes over contractual terms and conditions of employment; or 2. eight years of regular and active service* as a member of an ad hoc or per diem panel of labor neutrals responsible for mediation, fact-finding, and/or arbitration of disputes involving collective bargaining between labor and management; or 3. a satisfactory combination of the experience described in "1" and "2" above which totals eight years.
Substitution: A bachelor's degree may substitute for two years of the required experience; a master's degree in industrial and labor relations or the equivalent, or a law degree, may be substituted for one year of the required experience; a PH. D. in industrial and labor relations or the equivalent may be substituted for two years of the required experience.
*Regular and active service as a member of an ad hoc or per diem panel requires that the individual has been assigned to and performed service in a substantial number of collective bargaining disputes.
Additional Comments PERB is seeking to hire three candidates. The incumbents will cover the Hudson Valley region, Western NY and Central NY. Travel throughout the regions, including overnights to areas not served by public transportation, is required.
We offer a work-life balance and a generous benefits package, worth 65% of salary, including:
• Holiday & Paid Time Off
• Pension from New York State Employees' Retirement System
• Affordable Health Care options
• Family dental and vision benefits at no additional cost
• NYS Deferred Compensation plan
• Access to NY 529 and NY ABLE College Savings Programs, and U.S. Savings Bonds
• And many more...
Once fully trained, remote work for the remaining 20% of the work week may be available pursuant to agency policy.
Some positions may require additional credentials or a background check to verify your identity.
Name Alejandra Stein
Telephone 518-457-0565
Fax
Email Address perb.sm.jobs@perb.ny.gov
Address
Street Empire State Plaza, Agency Building 2, Floor 20
City Albany
State NY
Zip Code 12220
Notes on Applying If interested in this position, please forward a cover letter indicating how you meet the minimum qualifications, along with your resume' to the attention of Alejandra Stein at perb.sm.jobs@perb.ny.gov by July 10, 2026. Be sure to indicate your name and the position title in the subject line of your email.
PERB values public service and encourages qualified federal attorneys to apply for this posting in accordance with New York state's "You're Hired" initiative.
PERB is an equal opportunity employer and does not discriminate on the basis of race, age, ethnicity, disability, sexual orientation, gender, military status, religion or any other prohibited
category.
If you require reasonable accommodation to complete a job application, a job interview or to otherwise participate in the hiring process, please let us know.