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Media Monitoring Analyst Remote Jobs (NOW HIRING)

PTP

Customer Experience Analyst - REMOTE

Austin, TX · On-site +1

About Us: * Customer Experience Analyst - REMOTE PTP is a fast-growing system integrator that ... Configure and maintain a 3rd party analytics tool to extract insights, monitor daily KPI dashboards ...

Stryker

$86K - $132K/yr

Remote What you will do The Supply Chain Analyst (Remote) will support and execute par level ... The role will also assist with order governance by monitoring order activity where applicable and ...

STI

Epic ECSM Application Analyst

Epic ECSM Application Analyst REMOTE 10+ Months Description / Comment Epic Client System ... Monitors Systempulse and responds to alerts to ensure a highly available, stable and secure ...

Olomana Loomis ISC

Media Relations Manager

Honolulu, HI · Remote

$55K - $70K/yr

Familiarity with media monitoring, analytics, and reporting tools. Working style The strongest candidates will be proactive, steady under pressure, highly organized, and comfortable working in a ...

Xplor

Risk Analyst- REMOTE

Atlanta, GA · Remote

Analyst is responsible for evaluating patterns in merchant processing activity and researching ... Monitor emerging trends and threats in the payments industry, adapting risk assessment ...

DSLD Homes

Compliance Analyst - Remote

Mortgage Compliance Analyst (Full Time) - Remote Hours and days of work are Monday- Friday 8:00 AM ... This role is responsible for monitoring regulatory changes, conducting compliance reviews and ...

Publicis Groupe Holdings B.V

Media Analyst

Chicago, IL · Remote

This position is preferred to be based in Chicago, IL, but remote candidates are also welcome to ... Monitor trends and uncover opportunities for analytics, media, and account teams. * QA and improve ...

Sublunary

BI Analyst (Remote)

New York, NY · On-site +1

... flow analysis, monitoring business issues and impacts to bottom line. Responsibilities ... Flexible and hybrid working environment including tailored hours, remote working, career breaks ...

Publicis Groupe Holdings B.V

Media Analyst

Dallas, TX · Remote

This position is preferred to be based in Chicago, IL, but remote candidates are also welcome to ... Monitor trends and uncover opportunities for analytics, media, and account teams. * QA and improve ...

Publicis Groupe Holdings B.V

Media Analyst

New York, NY · Remote

This position is preferred to be based in Chicago, IL, but remote candidates are also welcome to ... Monitor trends and uncover opportunities for analytics, media, and account teams. * QA and improve ...

Hoist

Our fully remote team includes talent from Uber and Opendoor. We also have a mix of home service ... monitor performance and find opportunities to improve the performance of our systems (CAC ...

DivIHN

SAP EDI Analyst (Remote)

Charlotte, NC · On-site +1

SAP EDI Analyst (Remote) Location: Remote - Candidates local to Corning, NY or Charlotte, NC ... Responsible for monitoring file transactions and coordinating with internal commercial teams to ...

Hoist

Our fully remote team includes talent from Uber and Opendoor. We also have a mix of home service ... monitor performance and find opportunities to improve the performance of our systems (CAC ...

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Media Monitoring Analyst Remote information

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How much do media monitoring analyst remote jobs pay per hour?

As of Jun 22, 2026, the average hourly pay for media monitoring analyst remote in the United States is $35.98, according to ZipRecruiter salary data. Most workers in this role earn between $29.81 and $37.98 per hour, depending on experience, location, and employer.

How does a Media Monitoring Analyst working remotely typically collaborate with other team members and stakeholders?

As a remote Media Monitoring Analyst, collaboration is often achieved through regular virtual meetings, instant messaging platforms, and shared digital dashboards. Analysts coordinate closely with communications teams, PR professionals, and sometimes clients to clarify monitoring objectives, deliver timely reports, and interpret media trends. Clear, proactive communication is essential to ensure alignment on media coverage priorities and to efficiently address urgent requests or crises. Utilizing collaborative tools helps maintain workflow transparency and enables seamless teamwork despite geographic distances.

What does a Media Monitoring Analyst do?

A Media Monitoring Analyst is responsible for tracking, analyzing, and reporting on media coverage related to specific topics, brands, or organizations. They use specialized tools and software to monitor news outlets, social media, blogs, and other digital platforms. Their insights help companies understand public perception, identify trends, and inform communication strategies. In a remote role, analysts typically conduct their work online, collaborating with teams via digital platforms and delivering reports electronically.

What are the key skills and qualifications needed to thrive as a Media Monitoring Analyst (Remote), and why are they important?

To thrive as a Media Monitoring Analyst (Remote), you need strong analytical skills, attention to detail, and experience with media research, often supported by a degree in communications, journalism, or a related field. Familiarity with media monitoring platforms (like Meltwater or Cision), social media analytics tools, and data visualization software is typically required. Excellent written communication, critical thinking, and the ability to work independently are standout soft skills for this role. These capabilities enable accurate tracking, reporting, and interpretation of media coverage, which supports informed decision-making for clients or organizations.
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Media Monitoring Analyst Remote jobs near you
Infographic showing various Media Monitoring Analyst Remote job openings in the United States as of June 2026, with employment types broken down into 79% Full Time, and 21% Contract. Highlights an 100% Remote job distribution, with an average salary of $74,833 per year, or $36 per hour.
Customer Experience Analyst - REMOTE

Customer Experience Analyst - REMOTE

PTP

Austin, TX • On-site, Remote

Full-time

Posted 13 days ago

Job description

Job Description
About Us:
  • Customer Experience Analyst - REMOTE

PTP is a fast-growing system integrator that offers strategic Customer Experience (CX) solutions to our clients. We are seeking a Customer Experience Analyst with fluent French or German language skills to optimize our clients' traditional and generative IVR operations through in-depth data analysis. Using analytic discovery and evaluation, our Customer Experience Analysts champion the customer experience and provide clients with recommendations to reduce customer effort, offer effective self-solve options, streamline processes and reduce agent handling time. We are looking for a bright, enthusiastic, and motivated professional ready to collaborate with our team.
Key Responsibilities
Call Testing and Assurance: Evaluate the readiness of traditional IVR and generative AI agent systems by initiating simulated test calls and providing actionable feedback.
Call Annotation: Perform detailed annotations to understand customer intents, evaluate AI comprehension, optimize self-service flows, and assess agent handling.
Analysis and Data Optimization: Analyze large datasets and conversational call flows to uncover trends, identify pain points and drive overall customer experience enhancements.
Reporting and Presentations: Translate data into clear, actionable insights and deliver compelling, data-driven presentations to stakeholders and executive teams.
Platform Management: Configure and maintain a 3rd party analytics tool to extract insights, monitor daily KPI dashboards, and proactively alert clients to unexpected metric fluctuations.
Cross-Functional Collaboration: Partner with Project Managers, Team Leads, and Professional Services to strategize and solve complex customer journey issues.
Requirements
  • Written and spoken fluency in French or German
  • Strong analytical and problem-solving abilities
  • Expertise in summarizing, analyzing and pulling trends from complex datasets in Microsoft Excel, Google Sheets, Numbers or similar software
  • Familiarity with basic Excel formulas and the use of pivot tables
  • Excellent verbal and written communication skills
  • Proficiency with building presentations in PowerPoint or Keynote
  • Experience with delivering strong, focused presentations via phone, video or in person
  • Strong attention to detail
  • Ability to thrive and collaborate effectively in a fast-paced, remote team environment

Desired Experience
  • Working in or collaborating with a contact center environment
  • Understanding of user interface or conversational design concepts
  • Familiarity with conversational AI, particularly in evaluating or optimizing chatbots and virtual assistants
PTP logo

About PTP

Sourced by ZipRecruiter

Industry

It services

Company size

51 - 200 Employees

Headquarters location

San Francisco, CA, US

Year founded

2004

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