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Heihotels

Area Director of Finance

Orlando, FL · On-site

About Us The Courtyard Orlando Lake Buena Vista in the Marriott Village is part of a complex of four Marriott Properties in the Lake Buena Vista area. The Courtyard is located in the center of the ...

Heihotels

Rooms Controller

Orlando, FL · On-site

About Us The Courtyard Orlando Lake Buena Vista in the Marriott Village is part of a complex of four Marriott Properties in the Lake Buena Vista area. The Courtyard is located in the center of the ...

Heihotels

Rooms Controller

Orlando, FL · On-site

About Us The Courtyard Orlando Lake Buena Vista in the Marriott Village is part of a complex of four Marriott Properties in the Lake Buena Vista area. The Courtyard is located in the center of the ...

Marriott Vacations Worldwide

$22.50/hr

Tuesday June 30th 2026 10am-1pm Marriott's Grand Residence Club 1001 Heavenly Village Way, South Lake Tahoe, CA Open Positions Housekeeping Aide - FT - $22.50 Housekeeping Supervisor - FT - $26.80 ...

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What are the key skills and qualifications needed to thrive as a Marriott Village Front Desk Agent, and why are they important?

To thrive as a Marriott Village Front Desk Agent, you need excellent customer service skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with property management systems (like Opera), reservation software, and basic office tools is important. Outstanding communication, problem-solving abilities, and a welcoming attitude help you create positive guest experiences. These skills ensure smooth operations, high guest satisfaction, and the reputation of the hotel brand.

What is Marriott Village?

Marriott Village refers to a collection of three Marriott-brand hotels located together in a single complex, usually offering shared amenities and convenient access between properties. The Marriott Village at Lake Buena Vista in Orlando, for example, includes a Courtyard, Fairfield Inn & Suites, and SpringHill Suites. These hotels cater primarily to families and travelers visiting nearby attractions, offering a blend of affordability, comfort, and shared facilities such as pools, dining options, and shuttle services to theme parks. Staying at Marriott Village allows guests to enjoy the benefits of multiple Marriott brands in one location.

What are the most common challenges faced when working at Marriott Village, and how can new employees prepare for them?

Working at Marriott Village often involves interacting with guests from around the world and balancing a fast-paced hospitality environment, especially during peak seasons. New employees may find it challenging to manage high guest expectations while maintaining Marriott’s customer service standards. Preparing by developing strong communication skills, learning about the property’s amenities, and being adaptable to shifting schedules can help new hires succeed. Teamwork is highly valued, as departments such as front desk, housekeeping, and food service frequently collaborate to ensure a seamless guest experience.
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What states have the most Marriott Village jobs? States with the most job openings for Marriott Village jobs include:
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Marriott Village jobs near you
Area Director of Finance

Area Director of Finance

HEI Hotels and Resorts

Lake Buena Vista, FL • On-site

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 12 days ago

HEI Hotels & Resorts rating

6.6

Company rating: 6.6 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

Job description

About Us
The Courtyard Orlando Lake Buena Vista in the Marriott Village is part of a complex of four Marriott Properties in the Lake Buena Vista area. The Courtyard is located in the center of the magic, right between Walt Disney World and Universal Studios. At HEI, we recognize that our enormous success is solely the result of our greatest asset: Our People. Where people work is a choice. Against that choice, our greatest obligation is to ensure day in and day out that our associates have the compensation and benefits they deserve and industry leading tools, training and support that they need to excel. At HEI, simply said, we honor the privilege of our associates choosing us by investing in and making them more valuable.
Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information. You may be the perfect candidate for this or for other roles within our organization!
We value U.S. military experience and invite all qualified military candidates to apply.
Compensation
Tipped/Service Charge Eligible? No
Discretionary Performance Bonus Eligible? Yes
Overview
Oversees the Sheraton Orlando Lake Buena Vista Resort and the Orlando Marriott Village which is compromised of a Courtyard, SpringHillSuites, and Fairfield Inn & Suites. Supervises and directs the financial activities of the hotel, safeguards the assets, and prepares all financial reports in accordance with generally accepted accounting principles and HEI Hotels and Resorts Standards.
Essential Duties and Responsibilities
Executive Committee Responsibilities
  • Ability to perform special financial analysis as needed and /or requested by General Manager and Corporate Office.
  • Provide accurate financial reporting based on the HMA requirements.
  • Provide timely and accurate communication with ownership group.
  • Practical solutions from a cost vs. benefits viewpoint. Provide accurate policy interpretations.
  • Actively participate in Executive Committee and staff meetings.
  • Assist other managers in analyzing statements, distributions, and other financial data.
  • Support and comply with property standards and Corporate SOP's.

Financial and Accounting Practices, Procedures, and Policies
  • Skill in correcting deficiencies identified on Internal Audit report.
  • Effective use of the Controller's Checklist.
  • Maintain effective cash control system with audits and reports for each period.
  • Review security over assets and auditing inventories.
  • Understanding of all pertinent leases, contracts, agreements, covenants, and restrictions.
  • Knowledge of City, County, State sales tax laws and laws dealing with innkeepers, liquor, and labor.

Budget Preparation
  • Schedule and coordinate the preparation and presentation of the annual operating budget.
  • Coordinate all aspects of the capital expenditures budget according to SOP.

Capital Expenditure Control
  • Control the Capital Expenditure program and complete ROI Analysis.

Financial Objectives
  • Complete entries required for preparation of the financial statements. Review statements for inaccurate data and make corrections within the following period.
  • Inform the General Manager and HEI Corporate management of current and potential financial problems.
  • Keep management informed of sales and profit attainment throughout the period.
  • Coordinate the property's labor management system.

Accounts Receivable
  • Maintain appropriate standards for 60-90 day accounts. Conform to standards regarding the average collection period.
  • Documenting the local credit policy and auditing property compliances.
  • Approve all major accounts for credit as defined by local policy.
  • Conduct credit and write-off meetings as requested.
  • Submit accurate and timely critiques and credit loss reports as required.
  • Review all major banquet functions and group accounts for proper credit extensions prior to arrival.
  • Maintain standard regarding level of bad debt expenses as related to credit sales.
  • Aggressively fulfill the accounts receivable management responsibilities to maximize receivable realizations.

Responses to Corporate Staff
  • Complete financial required reports and requests from HEI Corporate offices. Establish other reports or documents, outside of SOP's as needed.

Balances in Asset and Liability Accounts
  • Reconcile account balances on a current basis.
  • Establish balances in accruals, pre-paid, and other accounts using proper accrual methods and expense realization logic.
  • Calculate various turn ratios and days available for major asset categories and compare to standards (linen, gift shop, food, beverages, guest supplies, and uniforms).
  • Work with Department Managers to control inventory balances according to established realistic pars.
  • Comply with company procedures on deferring payments.

Management of Department
  • Maintain and update job descriptions and standards for department.
  • Ability to comply with corporate and local policies for wages paid (increases and timing).
  • Establish an effective cross training program within the department.
  • Identify, screen, and attract management candidates from outside the company.
  • Comply with attendance rules and be available to work on a regular basis.
  • Perform any other job duties as assigned.

Qualifications and Skills
  • B.S. in Accounting or Hotel Management preferred.
  • 3+ years experience in Hotel or Hospitality related Finance and Accounting
  • Analytical approach to problems, regard for detail and accuracy.
  • Assertive personality, professional demeanor.
  • Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc.

Benefits
HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you!
For your physical and mental wellness we offer competitive Medical and Dental programs through Anthem Blue Cross Blue Shield as well as Vision insurance programs through EyeMed. Our Vacation, Sick and Holiday programs are available for you to rejuvenate with time off. HEI also provides pet insurance through the ASPCA. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future. Specific details and eligibility of these programs vary by location and employment status.
HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

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