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Marriott Remote Reservations Jobs (NOW HIRING)

Grand Hotel

Reservations Agent (REMOTE)

Mackinac Island, MI · On-site +1

$15.25 - $19/hr

As a Reservations Agent, you will be responsible for providing exceptional customer service and ... A trusted partner and preferred operator for Hilton, Hyatt, Kimpton, Marriott, and Margaritaville ...

PCH

Hotel Group Sales Manager | Remote/Hybrid

Mobile, AL · On-site +1

$53K - $71K/yr

Represent Two of Mobile's Premier Marriott Hotels. PCH Hotels & Resorts is seeking an experienced ... Partner with Revenue Management, Event Management, Operations, and Reservations to deliver flawless ...

HHM Hotels

Area Director of Revenue Management

Dallas, TX · On-site +1

$100K - $120K/yr

... well as reservations systems and related policies * Prepare for and conduct weekly Revenue ... Marriott brand is required. * Ability to work independently in a remote environment while ...

All JobsMarriott Reservations JobsMarriott Remote Reservations Jobs

Marriott Remote Reservations information

See salary details

$11

$17

$22

How much do marriott remote reservations jobs pay per hour?

As of Jul 28, 2026, the average hourly pay for marriott remote reservations in the United States is $17.44, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.

What is the difference between Marriott Remote Reservations vs Marriott Front Desk Agent?

AspectMarriott Remote ReservationsMarriott Front Desk Agent
Work EnvironmentRemote, home-basedOn-site at hotel
Primary ResponsibilitiesHandling reservations, customer inquiries via phone/emailGuest check-in/out, providing hotel services
Required SkillsCustomer service, communication, reservation systemsCustomer service, multitasking, hospitality skills
CertificationsNone specific, hospitality knowledge helpfulHospitality or customer service experience often preferred

Marriott Remote Reservations primarily focus on managing bookings and customer inquiries remotely, while Marriott Front Desk Agents handle guest check-ins and on-site hotel services. Both roles require strong customer service skills, but Remote Reservations roles are home-based and involve reservation systems, whereas Front Desk Agents work directly at the hotel front desk providing in-person assistance.

What are some common challenges faced in a Marriott Remote Reservations role and how can they be managed effectively?

One common challenge in a Marriott Remote Reservations role is handling a high volume of calls while maintaining exceptional customer service standards. Team members often manage multiple reservation systems and must quickly adapt to changes in hotel availability and guest requests. Effective time management, strong communication skills, and a calm demeanor are key to overcoming these challenges. Marriott provides comprehensive training and ongoing support to help remote reservations agents succeed, and encourages collaboration through virtual team meetings and chat platforms, ensuring employees feel connected and supported.

What are the key skills and qualifications needed to thrive as a Marriott Remote Reservations Agent, and why are they important?

To thrive as a Marriott Remote Reservations Agent, you need strong communication, customer service, and problem-solving skills, typically supported by a high school diploma or equivalent. Familiarity with reservation systems like MARSHA, basic computer proficiency, and sometimes prior hospitality experience or training are essential. Active listening, patience, and the ability to multitask help agents build rapport with guests and resolve issues efficiently. These skills are vital for delivering excellent guest experiences, ensuring accurate bookings, and upholding Marriott’s service standards in a virtual environment.

What are Marriott Remote Reservations jobs?

Marriott Remote Reservations jobs are customer service roles where employees assist guests with booking hotel rooms, making changes to reservations, and answering questions, all while working from home. These positions typically require strong communication skills, comfort with computers, and the ability to provide excellent service over the phone or online. Employees represent the Marriott brand and help ensure guests have a smooth reservation experience. Remote reservations agents often work flexible schedules, including evenings and weekends, to accommodate guests in different time zones.
What cities are hiring for Marriott Remote Reservations jobs? Cities with the most Marriott Remote Reservations job openings:
What states have the most Marriott Remote Reservations jobs? States with the most job openings for Marriott Remote Reservations jobs include:
What job categories do people searching Marriott Remote Reservations jobs look for? The top searched job categories for Marriott Remote Reservations jobs are:
Marriott Remote Reservations jobs near you
Infographic showing various Marriott Remote Reservations job openings in the United States as of July 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $36,284 per year, or $17.4 per hour.

Reservations Supervisor

Three Waters Resort & Marina, A Tribute Portfolio Resort

Islamorada, FL • On-site, Remote

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 19 days ago

Job description

Property Description
Three Waters Resort & Marina, a Marriott Tribute Portfolio Resort, offers more than a place to work - it's a chance to be part of one of the most exciting, experience-driven destinations in the Florida Keys. Set across 15 oceanfront acres in Islamorada, the resort features 214 guest rooms, a 72-slip marina, watersports, indoor and outdoor event venues, and nine distinct culinary outlets, along with the only resort water taxi in the Keys and a unique adult-only retreat within the resort. For team members, this means exposure to a wide range of high-energy, guest-facing experiences - from elevated hospitality and events to marina and lifestyle programming. Team members are part of a collaborative, fast-paced environment where they can build diverse skills, contribute creatively, and play a direct role in delivering memorable, shareworthy experiences in one of the most beautiful destinations in the country.
Overview
Calling all passionate and detail-oriented individuals! Join our exceptional team as a Reservations Supervisor and be at the forefront of creating unforgettable guest experiences. We are seeking an enthusiastic and results-driven professional to lead our reservations team and ensure seamless operations. This role oversees the daily operations of the reservations department across Multiple Hotel and Resort Properties in a remote setting, ensuring exceptional guest service, reservation accuracy, and revenue conversion while developing a team of reservation agents through call auditing, coaching, and performance accountability. The ideal candidate is a strong leader with multi-system reservation expertise and a track record of coaching teams to success.
The shift for this role is Tuesdays through Saturdays from 10:30am-7:00pm and subject to change based on business needs.
Join our thriving establishment and be part of a supportive and collaborative work environment that recognizes and rewards your achievements. We offer competitive compensation, growth opportunities, and a vibrant workplace where you can make a significant impact.
If you have a passion for hospitality, excellent communication skills, and a knack for problem-solving, apply now and be part of our success story!
Qualifications
  • Previous experience in a reservations or front desk role within the hospitality industry preferred
  • Proven experience in a supervisory or leadership position
  • Strong customer service and communication skills
  • Excellent organizational and time management abilities
  • Proficiency in reservation management systems and software
  • Knowledge of revenue management principles
  • Attention to detail and accuracy in data entry
  • Resort, luxury hospitality, or multi-property reservation experience a plus
  • Experience auditing calls and conducting coaching sessions strongly preferred
  • Experience working in a remote setting a plus.

Benefits
Davidson Hospitality Group is an award-winning, full-service hospitality management company overseeing hotels, restaurants, dining and entertainment venues across the US. A trusted partner and preferred operator for Hilton, Hyatt, Kimpton, Marriott, and Margaritaville, Davidson offers a unique entrepreneurial management style and owners' mentality that provides the individualized personal service of a small company, enhanced by the breadth and depth of skill and experience of a larger company. In keeping with the company's heritage of delivering value, Davidson is comprised of four highly specialized operating verticals: Davidson Hotels, Pivot, Davidson Resorts and Davidson Restaurant Group.
In keeping with the company's heritage of delivering value to its owners and team members, Davidson offers a rich benefit program with a variety of benefits designed to enrich the lives and well-being of our team members and their families.
  • Multiple Tiers of Medical Coverage
  • Dental & Vision Coverage
  • 24/7 Teledoc service
  • Free Maintenance Medications
  • Pet Insurance
  • Hotel Discounts
  • Tuition Reimbursement
  • Paid Time Off (vacation, sick, bereavement, and Holidays).
  • 401K Match

Working at Davidson is like nowhere else. It's less of a job, more of a calling. It's part career, part revolution. Because whatever you do here, you play a part in helping redefine the way quality hospitality is delivered to our guests, our clients, our partners, and each other.
EOE AA- Minorities/Females/Vet/Disability/Gender Identity/Sexual Orientation
Davidson Hospitality is a drug free workplace. Pre-employment drug test and background check required. We participate in E-Verify.
Salary Range
Starting from USD $0.00/Hr.

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