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Marriott Remote Reservations Jobs (NOW HIRING)

Canary Technologies Corp

Remote Front Desk Agent

Dallas, TX · On-site +1

$58K - $64K/yr

Major hotel brands such as Wyndham, Marriott, IHG, Four Seasons, Rosewood, and Best Western trust ... You'll use hotel PMS systems (e.g., Opera Cloud, SkyTouch) to locate reservations, verify ID, and ...

Concord Hospitality

Area Revenue Analyst

Raleigh, NC · On-site +1

Description This can be a remote position. ESSENTIAL FUNCTIONS: * Participate via Teams in weekly ... Review the month-end brand reservations reports to identify any challenges to the booking process ...

All JobsMarriott Reservations JobsMarriott Remote Reservations Jobs

Marriott Remote Reservations information

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$11

$17

$22

How much do marriott remote reservations jobs pay per hour?

As of Jun 14, 2026, the average hourly pay for marriott remote reservations in the United States is $17.44, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.

What is the difference between Marriott Remote Reservations vs Marriott Front Desk Agent?

AspectMarriott Remote ReservationsMarriott Front Desk Agent
Work EnvironmentRemote, home-basedOn-site at hotel
Primary ResponsibilitiesHandling reservations, customer inquiries via phone/emailGuest check-in/out, providing hotel services
Required SkillsCustomer service, communication, reservation systemsCustomer service, multitasking, hospitality skills
CertificationsNone specific, hospitality knowledge helpfulHospitality or customer service experience often preferred

Marriott Remote Reservations primarily focus on managing bookings and customer inquiries remotely, while Marriott Front Desk Agents handle guest check-ins and on-site hotel services. Both roles require strong customer service skills, but Remote Reservations roles are home-based and involve reservation systems, whereas Front Desk Agents work directly at the hotel front desk providing in-person assistance.

Is it hard to get hired by Marriott?

Getting hired as a Marriott remote reservations agent can vary depending on experience and qualifications, but the application process typically involves submitting an online application, passing a skills assessment, and completing an interview. Strong communication skills and familiarity with reservation systems like Opera or Fidelio can improve chances. Competition may be moderate, and having relevant customer service experience is beneficial.

What are some common challenges faced in a Marriott Remote Reservations role and how can they be managed effectively?

One common challenge in a Marriott Remote Reservations role is handling a high volume of calls while maintaining exceptional customer service standards. Team members often manage multiple reservation systems and must quickly adapt to changes in hotel availability and guest requests. Effective time management, strong communication skills, and a calm demeanor are key to overcoming these challenges. Marriott provides comprehensive training and ongoing support to help remote reservations agents succeed, and encourages collaboration through virtual team meetings and chat platforms, ensuring employees feel connected and supported.

What are the key skills and qualifications needed to thrive as a Marriott Remote Reservations Agent, and why are they important?

To thrive as a Marriott Remote Reservations Agent, you need strong communication, customer service, and problem-solving skills, typically supported by a high school diploma or equivalent. Familiarity with reservation systems like MARSHA, basic computer proficiency, and sometimes prior hospitality experience or training are essential. Active listening, patience, and the ability to multitask help agents build rapport with guests and resolve issues efficiently. These skills are vital for delivering excellent guest experiences, ensuring accurate bookings, and upholding Marriott’s service standards in a virtual environment.

What is the 15-5 rule at Marriott?

The 15-5 rule at Marriott refers to a time management guideline where employees aim to complete tasks within 15 minutes or less or break them down into smaller steps of 5 minutes each. For reservations staff, this helps ensure prompt and efficient customer service, especially when handling multiple guest requests or updates remotely.

Does Marriott do remote work?

Marriott offers remote reservations positions that typically involve working from home, especially in roles related to customer service and reservations. These jobs often require strong communication skills, familiarity with reservation systems, and a reliable internet connection. Remote work availability can vary by position and location, so it is advisable to check specific job postings for details.

What does a remote hotel reservationist do?

A remote hotel reservationist handles guest bookings, manages reservation systems, and provides customer service via phone, email, or online chat. They verify availability, process cancellations or modifications, and often use property management software to ensure accurate reservations.

What are Marriott Remote Reservations jobs?

Marriott Remote Reservations jobs are customer service roles where employees assist guests with booking hotel rooms, making changes to reservations, and answering questions, all while working from home. These positions typically require strong communication skills, comfort with computers, and the ability to provide excellent service over the phone or online. Employees represent the Marriott brand and help ensure guests have a smooth reservation experience. Remote reservations agents often work flexible schedules, including evenings and weekends, to accommodate guests in different time zones.
What cities are hiring for Marriott Remote Reservations jobs? Cities with the most Marriott Remote Reservations job openings:
What states have the most Marriott Remote Reservations jobs? States with the most job openings for Marriott Remote Reservations jobs include:
What job categories do people searching Marriott Remote Reservations jobs look for? The top searched job categories for Marriott Remote Reservations jobs are:
Marriott Remote Reservations jobs near you
Infographic showing various Marriott Remote Reservations job openings in the United States as of June 2026, with employment types broken down into 80% Full Time, 18% Part Time, and 2% Temporary. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $36,284 per year, or $17.4 per hour.
Area Director of Revenue Management - Branded Hotels

Area Director of Revenue Management - Branded Hotels

HHM Hotels

Philadelphia, PA • On-site, Remote

$100K - $120K/yr

Full-time

Posted yesterday

HHM Hotels rating

6.4

Company rating: 6.4 out of 10

Based on 24 frontline employees who took The Breakroom Quiz

50th of 105 rated hotels

Job description

Overview

Opportunity: Area Director of Revenue Management

HHM Hotels is seeking an experienced Area Director of Revenue Management to lead revenue strategy for a cluster of Marriott and Hilton branded hotels. This remote role is responsible for developing and executing room sales, pricing, and distribution strategies while coordinating revenue management processes to maximize profitability across multiple properties.

Must be based in the Eastern or Central Time Zone to align with team and business operations.

Your Growth Path

Regional Director of Revenue Management – Vice President of Revenue Management

Your Focus

  • Control room rates and availability in accordance with established guidelines to maximize occupancy and revenues.
  • Develop, communicate and implement sales strategies, mix of business, channel management, pricing strategies, as well as reservations systems and related policies
  • Prepare for and conduct weekly Revenue Management meetings involving rate and inventory strategies, transient/group pace, competitive business analysis and financial forecasts.
  • Initiate short and long term revenue forecasts and generate weekly and monthly critiques, identifying areas of opportunity and strategies to improve revenue and overall profitability
  • Measure and analyze booking trends, pickup, no shows, and sources of business
  • Manage, produce and monitor rate strategy tiers, booking pace by Market Segment, GDS, inventory and monthly results
  • Work with the different departments to ensure similar goals, and implement action plans to achieve optimum revenue management
  • Establish and maintain meaningful external and internal relationships
  • Interview, select, train, schedule, coach and support associates, ensuring they perform in accordance with established brand or hotel standards and consistent with HHM core values.
  • Practice safe work habits, wear protective safety equipment and follow
    MSDS and OSHA standards.
  • Perform other duties as requested by management.

Your Background and Skills

  • College Degree Preferred.
  • At least 5 years of experience in the Revenue Management discipline, in a similar area or clustered position.
  • Certification with Hilton or Marriott brand is required.
  • Ability to work independently in a remote environment while supporting multiple properties.
  • Strong analytical, communication, and stakeholder management skills.

HHM Hotels Benefits and Perks

  • Medical, Dental and Vision Health Insurance
  • Paid Time Off
  • 401k Company Match
  • Free Basic Life Insurance
  • Travel Discounts
  • Commuter Transit and Commuter Parking Benefits
  • Quarterly Bonuses and Incentives
  • Technology Reimbursements
  • Employee Assistance and Wellness Program
  • Educational/Professional Development
  • Remote or Hybrid Work Options

Work Environment and Context

  • Required to sit for extended periods, lift up to 10 pounds, bend, reach, use hands and fingers to operate keyboard.
  • Requires occasional to moderate travel.

What We Believe

People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It

What HHM Hotels employees say

Pay

Hours and flexibility

Workplace

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