Marketing Manager
Cedar Park, TX · On-site
The Cedar Park Marriott Hotel & Conference Center is scheduled to open in April 2027, and we are building the founding team that will bring this landmark property to life. The hotel will feature 297 ...
Cedar Park, TX · On-site
The Cedar Park Marriott Hotel & Conference Center is scheduled to open in April 2027, and we are building the founding team that will bring this landmark property to life. The hotel will feature 297 ...
Cedar Park, TX · On-site
The Cedar Park Marriott Hotel & Conference Center is scheduled to open in April 2027, and we are building the founding team that will bring this landmark property to life. The hotel will feature 297 ...
Cedar Park, TX · On-site
The Cedar Park Marriott Hotel & Conference Center is scheduled to open in April 2027, and we are building the founding team that will bring this landmark property to life. The hotel will feature 297 ...
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Cedar Park, TX · On-site
The Cedar Park Marriott Hotel & Conference Center is scheduled to open in April 2027, and we are building the founding team that will bring this landmark property to life. The hotel will feature 297 ...
Matteson, IL · On-site
$20 - $28/hr
Availability to work evenings, weekends, holidays, and emergency call-ins. * Marriott hotel maintenance experience is a plus. * EPA Section 608 certification is a plus for candidates performing ...
Quick apply
Matteson, IL · On-site
$20 - $28/hr
Availability to work evenings, weekends, holidays, and emergency call-ins. * Marriott hotel maintenance experience is a plus. * EPA Section 608 certification is a plus for candidates performing ...
Austin, TX · On-site
$16.75 - $21/hr
Royal Service Agent Your knowledge of the hotel and the technical skill you display when responding to guest telephone calls will prove you truly are a Fairmont professional. As a Royal Service Agent ...
Austin, TX · On-site
$16.75 - $21/hr
Royal Service Agent Your knowledge of the hotel and the technical skill you display when responding to guest telephone calls will prove you truly are a Fairmont professional. As a Royal Service Agent ...
Night Audit Supervisor - Marriott Stamford Hotel & Spa The Stamford Marriott Hotel & Spa located in ... call, request, or problem. Process all guest check-ins by confirming reservations in computer ...
Night Audit Supervisor - Marriott Stamford Hotel & Spa The Stamford Marriott Hotel & Spa located in ... call, request, or problem. Process all guest check-ins by confirming reservations in computer ...
Night Audit Supervisor - Marriott Stamford Hotel & Spa The Stamford Marriott Hotel & Spa located in ... call, request, or problem. Process all guest check-ins by confirming reservations in computer ...
Night Audit Supervisor - Marriott Stamford Hotel & Spa The Stamford Marriott Hotel & Spa located in ... call, request, or problem. Process all guest check-ins by confirming reservations in computer ...
Laughlin, NV · On-site
$13.50 - $18/hr
Hotel Reservation / Call Center Agent Hotel Reservation / Call Center Agents support our Golden Nugget Hotels and Casinos. This position is centered out of the Golden Nugget Casino and Hotel in ...
New
Laughlin, NV · On-site
$13.50 - $18/hr
Hotel Reservation / Call Center Agent Hotel Reservation / Call Center Agents support our Golden Nugget Hotels and Casinos. This position is centered out of the Golden Nugget Casino and Hotel in ...
New
Seattle, WA · On-site
$24.21/hr
Call Center / Pbx Agent Grow with us ... Life at Starwood Hotels is based on a simple idea: the world is beautiful and we want to keep it ...
Seattle, WA · On-site
$24.21/hr
Call Center / Pbx Agent Grow with us ... Life at Starwood Hotels is based on a simple idea: the world is beautiful and we want to keep it ...
Cedar Park, TX · On-site
PHG is also excited to open the Cedar Park Marriott Hotel & Conference Center, a 297-room full-service hotel and conference center in the greater Austin market that will employ approximately 200 team ...
Cedar Park, TX · On-site
PHG is also excited to open the Cedar Park Marriott Hotel & Conference Center, a 297-room full-service hotel and conference center in the greater Austin market that will employ approximately 200 team ...
Glenwood Springs, CO · On-site
$23.50 - $25.50/hr
Act as Hotel Manager on Duty (MOD), when requested. Reporting and Accountability The Call Center Supervisor reports directly, and is accountable to, the Resort Hotel Manager and Assistant Resort ...
Glenwood Springs, CO · On-site
$23.50 - $25.50/hr
Act as Hotel Manager on Duty (MOD), when requested. Reporting and Accountability The Call Center Supervisor reports directly, and is accountable to, the Resort Hotel Manager and Assistant Resort ...
Frederick, MD · On-site
$15 - $19.75/hr
You are key to determining appropriate actionable steps for guests while their hotel front desks ... Overnight Call Center Coordinator, you are responsible for maintaining guest support and ...
New
Frederick, MD · On-site
$15 - $19.75/hr
You are key to determining appropriate actionable steps for guests while their hotel front desks ... Overnight Call Center Coordinator, you are responsible for maintaining guest support and ...
New
Aspen, CO · On-site
$23/hr
Call Center Agent Hotel Jerome has been the social hub of Aspen since its opening in 1889 at the height of the town's silver boom, known as the place where all great stories were born and are told.
Aspen, CO · On-site
$23/hr
Call Center Agent Hotel Jerome has been the social hub of Aspen since its opening in 1889 at the height of the town's silver boom, known as the place where all great stories were born and are told.
Marriott Hotel Discounts at any Marriott in the world * 2 Complimentary night hotel stays per year ... Center , home of the NHL's Buffalo Sabres, the hotel places guests within walking distance of ...
Marriott Hotel Discounts at any Marriott in the world * 2 Complimentary night hotel stays per year ... Center , home of the NHL's Buffalo Sabres, the hotel places guests within walking distance of ...
Buffalo, NY · On-site
$17/hr
Marriott Hotel Discounts at any Marriott in the world * 2 Complimentary night hotel stays per year ... Center , home of the NHL's Buffalo Sabres, the hotel places guests within walking distance of ...
Buffalo, NY · On-site
$17/hr
Marriott Hotel Discounts at any Marriott in the world * 2 Complimentary night hotel stays per year ... Center , home of the NHL's Buffalo Sabres, the hotel places guests within walking distance of ...
Laughlin, NV · On-site
$13.75 - $18/hr
Overview Hotel Reservation / Call Center Agents Hotel Reservation / Call Center Agents support our Golden Nugget Hotels and Casinos. This position is centered out of the Golden Nugget Casino and ...
Laughlin, NV · On-site
$13.75 - $18/hr
Overview Hotel Reservation / Call Center Agents Hotel Reservation / Call Center Agents support our Golden Nugget Hotels and Casinos. This position is centered out of the Golden Nugget Casino and ...
Buffalo, NY · On-site
$17/hr
Marriott Hotel Discounts at any Marriott in the world * 2 Complimentary night hotel stays per year ... Center , home of the NHL's Buffalo Sabres, the hotel places guests within walking distance of ...
Buffalo, NY · On-site
$17/hr
Marriott Hotel Discounts at any Marriott in the world * 2 Complimentary night hotel stays per year ... Center , home of the NHL's Buffalo Sabres, the hotel places guests within walking distance of ...
Mcgaheysville, VA · On-site
$12.77/hr
Massanutten Resort Call Center Agent The Call Center Agent position serves as the primary point of ... Prior customer service/guest relations experience and previous hotel/resort work experience
Mcgaheysville, VA · On-site
$12.77/hr
Massanutten Resort Call Center Agent The Call Center Agent position serves as the primary point of ... Prior customer service/guest relations experience and previous hotel/resort work experience
Colorado Springs, CO · On-site
$18/hr
Hotel Polaris is seeking an exceptional Call Center Agent to join our team and play a vital role in shaping the success of Hotel Polaris, an instant icon on the hospitality landscape of Colorado ...
Colorado Springs, CO · On-site
$18/hr
Hotel Polaris is seeking an exceptional Call Center Agent to join our team and play a vital role in shaping the success of Hotel Polaris, an instant icon on the hospitality landscape of Colorado ...
... hotel *Arrange and conduct customer sales presentations and sales call on weekly basis. * Responsible for developing strategies to increase market share from competitors, while working with Marriott ...
... hotel *Arrange and conduct customer sales presentations and sales call on weekly basis. * Responsible for developing strategies to increase market share from competitors, while working with Marriott ...
Glenwood Springs, CO · On-site
$21.50 - $23.50/hr
Call Center Agents report directly to the Call Center Supervisor and in their absence to the Assistant Resort Hotel Manager or Resort Hotel Manager. Authority: The Call Center Agent has the support ...
Glenwood Springs, CO · On-site
$21.50 - $23.50/hr
Call Center Agents report directly to the Call Center Supervisor and in their absence to the Assistant Resort Hotel Manager or Resort Hotel Manager. Authority: The Call Center Agent has the support ...
$10.58 - $11.89
2% of jobs
$11.89 - $13.20
8% of jobs
$13.20 - $14.51
12% of jobs
$14.72 is the 25th percentile. Wages below this are outliers.
$14.51 - $15.82
18% of jobs
The median wage is $16.39 / hr.
$15.82 - $17.13
23% of jobs
$17.13 - $18.44
12% of jobs
$18.47 is the 75th percentile. Wages above this are outliers.
$18.44 - $19.76
12% of jobs
$19.76 - $21.07
5% of jobs
$21.07 - $22.38
4% of jobs
$22.38 - $23.69
2% of jobs
$23.69 - $25
2% of jobs
$10
$17
$25
| Aspect | Marriott Hotel Call Center | Marriott Front Desk Agent |
|---|---|---|
| Credentials | Customer service experience, communication skills | Customer service skills, hospitality training |
| Work Environment | Call center, remote or office-based | Front desk, hotel lobby |
| Employer & Industry Usage | Hotel chains, customer support | Hotel operations, guest services |
| Common Search/Comparison | Customer support roles in hotels | Guest services roles in hotels |
The Marriott Hotel Call Center primarily handles guest inquiries via phone or online, focusing on reservations and support. The Marriott Front Desk Agent interacts directly with guests at the hotel, managing check-ins, check-outs, and guest requests. While both roles require strong customer service skills, the call center role is more remote and communication-focused, whereas the front desk role involves face-to-face interaction and on-site presence.
Cities with the most Marriott Hotel Call Center job openings:
States with the most job openings for Marriott Hotel Call Center jobs include:
The top searched job categories for Marriott Hotel Call Center jobs are:

6.4
Based on 1,190 frontline employees who took The Breakroom Quiz
56th of 109 rated hotels
Brand summary
Join the Opening Team | Cedar Park Marriott Hotel & Conference Center | April 2027
An extraordinary hospitality opportunity is taking shape in Cedar Park, Texas,
and we want you to be part of it from day one. The Cedar Park Marriott Hotel
& Conference Center is scheduled to open in April 2027, and we are building
the founding team that will bring this landmark property to life. The hotel
will feature 297 thoughtfully designed guest rooms and suites, more than 30,000
square feet of flexible meeting and event space, exclusive M Club access,
distinctive dining experiences, room service, a resort-inspired pool deck, and
elevated amenities for business, leisure, group, and social-event guests.
Job description
About Prime Hospitality Group
Established in 2017, Prime Hospitality Group started with five Ruth's Chris Steak House
restaurants and swiftly grew to become the largest franchise group of the
global brand, with twelve current locations and multiple food and beverage
concepts. PHG is now excited to open the Cedar Park Marriott Hotel &
Conference Center, a 297-room full-service hotel and conference center in the
greater Austin market that will employ approximately 200 team members and serve
as a premier hospitality destination.
PHG's Core Values
Demand for Excellence ~ Passion for Hospitality ~ Desire to Win ~ Unwavering Commitment ~
Hunger to Grow
Your Impact
The Cedar Park Marriott Hotel & Conference Center is seeking a strategic, creative,
and commercially minded Marketing Manager to join our opening team and build
the property's market presence from pre-opening through stabilization.
Reporting to the Director of Sales & Marketing, this position will lead
property-level marketing, communications, digital content, public relations,
and campaign execution for the hotel, conference center, restaurants and bars,
and event spaces.
The ideal candidate is both a storyteller and an operator: someone who can build a launch
strategy, create compelling content, manage agencies and deadlines, interpret
performance data, and protect brand standards without losing sight of the guest
experience or revenue objectives.
Your Responsibilities
Pre-Opening Brand Launch and Operational
Readiness
Develop and execute the Marketing pre-opening
critical path, launch calendar, and first-year activation plan, and translate
the property's positioning into clear target audiences, key messages, and
visual direction.
Lead development of the property's visual
asset library and pre-opening storytelling, media events, and the grand-opening
communications plan.
Integrated Marketing Strategy and Digital
Demand Generation
Develop and execute an integrated marketing
strategy, including segment-specific campaigns, that supports occupancy,
average-rate, group, catering, and outlet revenue objectives.
Own the hotel's digital presence, content, and
paid, owned, and earned channels; use analytics to evaluate conversion,
acquisition cost, and return on advertising investment.
Content, Social Media, and Public Relations
Own the hotel's editorial and social-media
calendar and creative asset library, and create or coordinate copy,
photography, video, and promotional collateral that tell a consistent brand
story.
Build media, influencer, and community
relationships; lead public-relations efforts around the hotel opening and
monitor reputation, sentiment, and coverage.
Meetings, Weddings, and Food & Beverage
Marketing
Partner with Sales and Event Management to
market the hotel's meeting and event space, weddings, and social events through
presentations, proposal assets, and lead-generation campaigns.
Collaborate with Food and Beverage leaders to
market outlet concepts, seasonal promotions, and culinary events.
Budget, Compliance, and Team Collaboration
Partner with Marriott Digital Services (MDS)
and the corporate marketing team at Prime Hospitality Group to align property
marketing with Marriott.com, Bonvoy, Local Area Marketing initiatives, brand
standards, and digital marketing programs.
Manage the property marketing budget, vendor
and agency relationships, and performance reporting that connects marketing
activity to hotel business priorities.
Serve as the hotel's brand guardian, ensuring
messaging and creative align with Marriott and PHG standards, and collaborate
closely with Sales, Revenue Management, and Operations.
Your Skills/Experience
Required
Experience
Four-year bachelor's degree in Marketing,
Communications, Public Relations, Business, Hospitality, or a related field and
at least two years of relevant experience; or a two-year degree and at least
four years of relevant experience.
Progressive experience developing and
executing integrated marketing, digital, social-media, or public-relations
initiatives, ideally for a hotel, resort, restaurant, or similarly
guest-focused business.
Strong writing, storytelling, and
project-management skills, with working knowledge of digital marketing, social
platforms, and analytics. Professional fluency in spoken and written English is
required.
Preferred
Experience
Previous marketing experience with a
full-service Marriott hotel or another upper-upscale hotel or resort brand,
ideally including a pre-opening or major launch.
Proficiency with Adobe Creative Cloud, Canva,
or similar design and content tools, and experience marketing group, catering,
wedding, or restaurant business.
Key
Competencies
Strategic thinking with strong commercial and
revenue awareness.
Creative storytelling and disciplined brand
stewardship.
Digital fluency and data-driven
decision-making.
Collaboration, initiative, and comfort
operating in a pre-opening environment.
Work Authorization Requirements
Authorized to
work in the United States of America.
Other Duties
Please note
this job description is not designed to cover or contain a comprehensive
listing of activities, duties, or responsibilities. Duties, responsibilities,
and activities may change at any time with or without notice.
Affirmative Action / EEO Statement
PHG is an
equal opportunity employer that is committed to diversity and inclusion in the
workplace. We prohibit discrimination and harassment of any kind based on race,
color, sex, religion, sexual orientation, national origin, disability, genetic
information, pregnancy, or any other protected characteristic as outlined by
federal, state, or local laws. Our policy applies to all employment practices
within our organization, including hiring, recruiting, promotion, termination,
layoff, recall, leave of absence, compensation, benefits, training, and
apprenticeship. PHG makes hiring decisions based solely on qualifications,
merit, and business needs at the time. Reasonable accommodations will be
provided to qualified individuals with disabilities to enable them to perform
the essential functions of the position.
Join the Opening Team | Cedar Park Marriott Hotel & Conference Center | April 2027
An extraordinary career opportunity is taking shape in Cedar Park, Texas - and we want you to be part of it from day one.
The Cedar Park Marriott Hotel & Conference Center is set to debut in April 2027, and we are actively building the founding team that will launch one of the most anticipated hotel openings in the region. This landmark 297-room property will feature more than 30,000 square feet of premier meeting and event space, elevated dining experiences, and a culture of service excellence that reflects the very best of both PHG and Marriott.
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