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Marriott Hotel Call Center Jobs (NOW HIRING)

The Cedar Park Marriott Hotel & Conference Center is set to debut in April 2027, and we are actively building the founding team that will launch one of the most anticipated hotel openings in the ...

The Cedar Park Marriott Hotel & Conference Center is set to debut in April 2027, and we are actively building the founding team that will launch one of the most anticipated hotel openings in the ...

Hotel Task Force Manager

Chicago, IL · On-site

$70K - $75K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • PTO

Task Force Hotel Manager (Marriott Experience Required) Join the Marriott Team! Living ... This position is responsible for covering the front desk shifts in the event of a call-off. Working ...

Call Center Agent/PBX

Austin, TX · On-site

$14.75 - $19.50/hr

Call Center / PBX Agent Grow with us ... Life at Starwood Hotels is based on a simple idea: the world is beautiful and we want to keep it ...

Call Center Agent/PBX

Austin, TX

$14.75 - $19.50/hr

Life at Starwood Hotels is based on a simple idea: the world is beautiful and we want to keep it ... The Call Center Agentisthefirst point of contact for our guests and will be responsible for ...

... Marriott hotel in the greater Atlanta area, located north of city center. When joining our team, you will be joining a company who prides themselves with providing exceptional guest service ...

... Marriott hotel in the greater Atlanta area, located north of city center. When joining our team, you will be joining a company who prides themselves with providing exceptional guest service ...

... Marriott hotel in the greater Atlanta area, located north of city center. When joining our team, you will be joining a company who prides themselves with providing exceptional guest service ...

The Cedar Park Marriott Hotel & Conference Center is set to debut soon, and we are actively building the founding team that will launch one of the most anticipated hotel openings in the region. This ...

The Cedar Park Marriott Hotel & Conference Center is set to debut soon, and we are actively building the founding team that will launch one of the most anticipated hotel openings in the region. This ...

The Cedar Park Marriott Hotel & Conference Center is set to debut soon, and we are actively building the founding team that will launch one of the most anticipated hotel openings in the region. This ...

The Cedar Park Marriott Hotel & Conference Center is set to debut soon, and we are actively building the founding team that will launch one of the most anticipated hotel openings in the region. This ...

The Cedar Park Marriott Hotel & Conference Center is scheduled to open in April 2027, and we are building the founding team that will bring this landmark property to life. The hotel will feature 297 ...

The Cedar Park Marriott Hotel & Conference Center is scheduled to open in April 2027, and we are building the founding team that will bring this landmark property to life. The hotel will feature 297 ...

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Marriott Hotel Call Center information

See salary details

$10

$17

$25

How much do marriott hotel call center jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for marriott hotel call center in the United States is $17.22, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $18.99 per hour, depending on experience, location, and employer.

What is a Marriott Hotel Call Center?

A Marriott Hotel Call Center is a customer service center where agents assist guests with hotel reservations, inquiries, and support for Marriott properties worldwide. Agents handle phone calls, online chats, and sometimes emails to help customers book rooms, modify reservations, and answer questions about hotel amenities and policies. The call center serves as a centralized point for guest support, ensuring that travelers receive timely and accurate information. Employees are typically trained in Marriott’s standards of hospitality and customer care.

What are the key skills and qualifications needed to thrive as a Marriott Hotel Call Center agent?

To thrive as a Marriott Hotel Call Center Agent, you need excellent customer service skills, problem-solving abilities, and familiarity with hospitality industry standards, often supported by a high school diploma or equivalent. Proficiency with reservation management systems, CRM software, and telephony platforms is typically required. Strong communication, patience, and adaptability are vital soft skills for creating positive guest experiences and handling diverse inquiries. These skills ensure efficient service, guest satisfaction, and uphold the Marriott brand's reputation in a fast-paced environment.

What are typical challenges faced by agents working in the Marriott Hotel Call Center, and how can they best handle them?

Agents in the Marriott Hotel Call Center often encounter challenges such as managing high call volumes, addressing diverse guest needs, and resolving booking or service issues efficiently. Success in this role requires strong communication skills, patience, and problem-solving abilities. Collaborating closely with other team members and departments is common, as agents may need to coordinate with hotel staff or escalate guest concerns. Embracing ongoing training and utilizing available support resources can help agents stay informed and provide exceptional service.

What is the difference between Marriott Hotel Call Center vs Marriott Front Desk Agent?

AspectMarriott Hotel Call CenterMarriott Front Desk Agent
CredentialsCustomer service experience, communication skillsCustomer service skills, hospitality training
Work EnvironmentCall center, remote or office-basedFront desk, hotel lobby
Employer & Industry UsageHotel chains, customer supportHotel operations, guest services
Common Search/ComparisonCustomer support roles in hotelsGuest services roles in hotels

The Marriott Hotel Call Center primarily handles guest inquiries via phone or online, focusing on reservations and support. The Marriott Front Desk Agent interacts directly with guests at the hotel, managing check-ins, check-outs, and guest requests. While both roles require strong customer service skills, the call center role is more remote and communication-focused, whereas the front desk role involves face-to-face interaction and on-site presence.

What cities are hiring for Marriott Hotel Call Center jobs?

Cities with the most Marriott Hotel Call Center job openings:

What states have the most Marriott Hotel Call Center jobs?

States with the most job openings for Marriott Hotel Call Center jobs include:

Infographic showing various Marriott Hotel Call Center job openings in the United States as of August 2026, with employment types broken down into 83% Full Time, and 17% Part Time. Highlights an 100% In-person job distribution, with an average salary of $35,810 per year, or $17.2 per hour.

Hotel Maintenance Technician- Marriott Hotel

Marriott Hotel - Huntsville

Huntsville, AL

$18 - $22/hr

Full-time

Retirement, PTO

Posted 7 days ago


Job description

Position/Role: Hotel Maintenance Technician
Location: Marriott Huntsville, Huntsville AL.
Salary Range: $18.00 - $22.00 per hour (Compensation is commensurate with experience, qualifications, and overall background).
Join a Premier Destination Hotel and Build a Career with Ascent Hospitality!
Ascent Hospitality owns and operates a portfolio of 42 award winning Hotels located in 5 states- Alabama, Indiana, Georgia, Mississippi and Tennessee.
Visit our website ascent-hospitality.com to learn more!
Full-Service Marriott Property
This is a full-service Marriott hotel located directly by the U.S. Space amp; Rocket Center, part of Ascent Hospitality, is seeking an experienced Maintenance Technician to join our Engineering Team.
This position reports directly to the Chief Engineer and plays a key role in supporting the daily operations of the Engineering Department while helping maintain a safe, efficient, and exceptional guest environment.
Employee Perks amp; Benefits
• Competitive Pay
• Comprehensive Benefits Package
• 401(k) with Employer Match
• Paid Time Off amp; Holiday Pay
• Insurance plan options
• Marriott Team Member Hotel Discounts
• Employee Recognition amp; Appreciation Programs
• Job Security, Career Growth/ Advancement Opportunities
• Diverse and Engaging Work Environment
• Supportive Team Culture
• Free Team Member Parking
• Employee Meal Discount
Work at One of Huntsville's Premier Hotels
Join one of Huntsville's most recognized upscale hotels, welcoming guests from around the world. Be part of a team that takes pride in maintaining beautiful, high-profile property while building a rewarding career with a growing hospitality management company.
Make an Impact Every Day
At The Rocket and Space Center, Marriott Huntsville , our Engineering Team is responsible for maintaining a beautiful, well-functioning property that delivers outstanding guest experiences. If you enjoy troubleshooting, mentoring team members, and taking pride in maintaining a premier hotel, we would love to meet you.
What You will Do:
· Proactively perform preventive maintenance and repairs throughout the hotel.
· Troubleshoot HVAC, plumbing, electrical, and mechanical systems.
· Respond promptly to maintenance requests and guest needs.
· Assist in maintaining safe, clean, and well-functioning property.
Ascent Hospitality is an Equal Opportunity Employer (EEO)