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Marketplace Operations Manager Jobs in Washington

nitra

Marketplace Operations Lead

Washington, DC · On-site

You will work cross-functionally to manage day-to-day marketplace operations, resolve issues across ... the customer and order journey, improve workflows, and use data to identify opportunities to make ...

nitra

Marketplace Operations Lead

Washington, DC · On-site

You will work cross-functionally to manage day-to-day marketplace operations, resolve issues across ... the customer and order journey, improve workflows, and use data to identify opportunities to make ...

nitra

Marketplace Operations Lead

Washington, DC · On-site

$110 - $180/hr

You will work cross-functionally to manage day-to-day marketplace operations, resolve issues across ... the customer and order journey, improve workflows, and use data to identify opportunities to make ...

Strategic Resources Inc

Operations Manager

Washington, DC · On-site

$90 - $120/hr

... and Commercial Marketplaces. SRI is seeking committed and passionate Operations Manager (OM) to provide critical services to Veterans. Overview: The purpose of the MFLC Program is to provide ...

Limbach Holdings, Inc.

Operations Manager

Burtonsville, MD · On-site

$198K - $232K/yr

... the local marketplace and is consistently identifying current and future potential talent ... Proactive Approach - The Operations Manager knows how to manage and build a relationship with a ...

Limbach Company LLC

Operations Manager

Burtonsville, MD · On-site

$198K - $232K/yr

... the local marketplace and is consistently identifying current and future potential talent ... Proactive Approach - The Operations Manager knows how to manage and build a relationship with a ...

Jake Marshall LLC

Operations Manager

Burtonsville, MD · On-site

$120 - $160/hr

... the local marketplace and is consistently identifying current and future potential talent ... Proactive Approach - The Operations Manager knows how to manage and build a relationship with a ...

New

Alarm.com

Revenue Operations Manager

Tysons Corner, VA · On-site

... marketplace. You are empowered to perform as soon as you join the PointCentral team! * Gain well ... operations such as managing our recruitment system and ensuring that we comply with labor laws and ...

AARP

Financial Operations Manager

Washington, DC · On-site

$100K - $131K/yr

AARP also works for individuals in the marketplace by sparking new solutions and allowing carefully ... The Financial Operations Manager is responsible for overseeing the financial planning, budgeting ...

New

OATS

Financial Operations Manager

Washington, DC · On-site

$120 - $150/hr

AARP also works for individuals in the marketplace by sparking new solutions and allowing carefully ... The Financial Operations Manager is responsible for overseeing the financial planning, budgeting ...

AARP

Financial Operations Manager

Washington, DC · On-site

$112K/yr

AARP also works for individuals in the marketplace by sparking new solutions and allowing carefully ... The Financial Operations Manager is responsible for overseeing the financial planning, budgeting ...

AARP

Financial Operations Manager

Washington, DC · On-site

$100K - $131K/yr

AARP also works for individuals in the marketplace by sparking new solutions and allowing carefully ... The Financial Operations Manager is responsible for overseeing the financial planning, budgeting ...

New

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Marketplace Operations Manager information

What is a marketplace operations manager?

A Marketplace Operations Manager is responsible for overseeing the daily operations and performance of an online marketplace, ensuring smooth transactions between buyers and sellers. They manage processes like onboarding sellers, monitoring product listings, resolving disputes, and optimizing customer satisfaction. Their role often involves analyzing data to improve marketplace efficiency, coordinating with cross-functional teams, and implementing strategies to drive growth. This position is vital in maintaining the integrity and success of the marketplace platform.

What are the key skills and qualifications needed to thrive as a marketplace operations manager?

To thrive as a Marketplace Operations Manager, you need strong analytical skills, experience in operations management, and a background in business or supply chain, often supported by a relevant degree. Familiarity with marketplace platforms, order management systems, and analytics tools like Excel or SQL is typically required. Excellent problem-solving, communication, and leadership skills set top performers apart in this role. These competencies are crucial for optimizing processes, ensuring seamless transactions, and driving the overall success of the marketplace.

What are some common challenges marketplace operations managers face when balancing the needs of buyers and sellers?

Marketplace Operations Managers often encounter the challenge of ensuring a seamless experience for both buyers and sellers, whose interests may sometimes conflict. They must address issues such as order disputes, pricing discrepancies, and fulfillment delays while maintaining trust and satisfaction on both sides. Effective communication, strong problem-solving skills, and data-driven decision-making are essential to balance these needs and keep the marketplace running smoothly. Collaboration with customer support, product, and analytics teams is also key to identifying pain points and implementing scalable solutions.

What is the difference between Marketplace Operations Manager vs Marketplace Analyst?

AspectMarketplace Operations ManagerMarketplace Analyst
ResponsibilitiesOversees platform performance, manages seller relationships, and ensures smooth operationsAnalyzes marketplace data, identifies trends, and provides insights for optimization
Required SkillsOperational management, communication, problem-solvingData analysis, reporting, analytical skills
Work EnvironmentCross-functional teams, vendor interactions, strategic planningData-driven environment, reporting tools, market research
Common UsageUsed by companies managing online marketplaces to oversee daily operationsUsed by analysts to interpret marketplace data and inform decisions

The Marketplace Operations Manager focuses on managing the overall platform performance and seller relationships, ensuring smooth daily operations. In contrast, the Marketplace Analyst concentrates on analyzing data to identify trends and opportunities for optimization. Both roles require analytical skills, but their core functions differ in scope and focus.

What are the most commonly searched types of Marketplace Operations jobs in Washington?

The most popular types of Marketplace Operations jobs in Washington are:

What are popular job titles related to Marketplace Operations Manager jobs in Washington?

For Marketplace Operations Manager jobs in Washington, the most frequently searched job titles are:

What job categories do people searching Marketplace Operations Manager jobs in Washington look for?

The top searched job categories for Marketplace Operations Manager jobs in Washington are:

What cities in Washington are hiring for Marketplace Operations Manager jobs?

Cities in Washington with the most Marketplace Operations Manager job openings:

Marketplace Operations Manager jobs near you
Infographic showing various Marketplace Operations Manager job openings in Washington as of July 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution.

Marketplace Operations Lead

nitra

Washington, DC • On-site

Full-time

Medical, Dental, Vision, Retirement

Posted 23 days ago

Job description

Who we are:
Nitra's mission is to build a more efficient healthcare system and the technology that makes it possible.  Our goal is to provide an ecosystem of fintech and software solutions that help doctors better manage their practices, so they can have time back to focus on what matters to them most.
 
We operate with urgency, intensity, and ambition. The bar is high because the opportunity is massive. We expect excellence, ownership, and intellectual rigor from every team member. We move fast, make bold decisions, and hold ourselves accountable to results. At the same time, we believe great companies are built on trust and respect. Every voice matters. Every contribution counts. When we win, we win together.
 
We are scaling rapidly and on a clear trajectory toward becoming a unicorn this year - and beyond. Our growth is not accidental; it's the result of disciplined execution, relentless focus, and a team that refuses to settle. We are building a category-defining company, and we're looking for people who want to do the most meaningful work of their careers.
 
If you want comfort, this isn't the place.
If you want impact, ownership, and the chance to help build a generational fintech company, welcome.
 
Nitra was created by unicorn founders who have successfully scaled to thousands of customers and exited $1B+ public offerings. They are joined by an ambitious and experienced team from American Express, Citi, PayPal, Capsule, Plaid, Bloomberg, Meta, Facebook, and Mastercard. The team is backed by some of the world's leading VCs (Andreessen Horowitz, NEA, etc.) and is supported by an expert group of advisors including the cofounders of Square and Xendit, executives from Intuit, former Governors, White House senior staffers, and a co-founder of CityMD.
We're looking for:

You would be joining Nitra at a critical stage of growth as we scale through Series B and build the foundation for the next phase of the company.

We're looking for a Marketplace Operations Lead to help build and scale the operating engine behind NitraMart, Nitra's healthcare marketplace. This is a hands-on role for someone who thrives in fast-moving environments, has exceptional attention to detail, and enjoys solving complex operational problems.

You will work cross-functionally to manage day-to-day marketplace operations, resolve issues across the customer and order journey, improve workflows, and use data to identify opportunities to make NitraMart more efficient and reliable. Your work will help build the processes and systems needed to scale the marketplace to thousands of healthcare practices.

The ideal candidate brings 4-8 years of experience in marketplace, business, e-commerce, logistics, or customer operations, ideally at a high-growth technology company. Experience with order flows, vendors, product catalogs, fulfillment, or procurement is a strong plus.

You are proactive, analytical, highly organized, and comfortable operating through ambiguity. You take ownership, move quickly from identifying problems to resolving them, and know when to solve something manually versus building a more scalable solution.

Your responsibilities will include:
  • Own day-to-day NitraMart operations
    • Manage marketplace workflows across orders, vendors, products, fulfillment, and customer issues.
    • Identify operational problems and drive them through resolution quickly and accurately.
  • Deliver a great marketplace experience
    • Partner with Customer Success, Product, and other teams to improve the end-to-end customer journey.
    • Monitor marketplace performance and identify opportunities to improve utilization, reliability, and customer satisfaction.
  • Turn data into action
    • Track marketplace KPIs, investigate trends and root causes, and translate insights into clear actions.
    • Build reporting and analyses that improve visibility into marketplace performance.
  • Build scalable processes
    • Improve workflows, documentation, reporting, and internal tools as NitraMart grows.
    • Identify repetitive manual work and partner with Product and Engineering on opportunities for automation.
  • Support marketplace growth
    • Help launch new vendors, products, and marketplace capabilities.
    • Work cross-functionally to execute initiatives that expand and improve NitraMart
You have:
  • 4-8 years of experience in marketplace operations, business operations, e-commerce, logistics, customer operations, or a similarly operational role.
  • Strong analytical and problem-solving skills with comfort working with data and spreadsheets; SQL experience is a plus.
  • Exceptional attention to detail and the ability to manage multiple operational workstreams.
  • High ownership, urgency, and comfort operating in a fast-moving startup environment.
  • A builder mindset-you identify problems, develop practical solutions, and drive them through completion.
  • Strong communication skills and experience working cross-functionally.
  • Experience with B2B marketplaces, e-commerce, procurement, vendors, fulfillment, healthcare, or SMB customers is a plus.
  • Bachelor's degree or equivalent experience.
We offer:
  • Equity - Everyone at Nitra is an owner. When the company wins, you win
  • Competitive Salary - You're the best of the best, and your salary will reflect your experience and reward your contributions to Nitra
  • Health Care - Your health comes first. We offer comprehensive health, vision, and dental insurance options.
  • Retirement Benefits - Your financial stability matters to us so we provide a generous employer 401K match
  • Nitra maintains a hybrid work policy, with team members working from the office four days per week and Wednesdays designated as a work-from-home day.
Nitra values diversity. We are committed to equal opportunities and creating an inclusive environment for all our employees. We welcome applicants regardless of ethnicity, national origin or ancestry, gender, race, religious beliefs, disability, sex, sexual orientation, age, veteran status, genetic information, citizenship, or any other characteristic protected by law.
 
 
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