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Marketplace Operations Manager Jobs in Indiana (NOW HIRING)

Dorman Products

Marketplace Manager

Madison, IN · On-site

The Marketplace Manager is responsible for owning and growing the company's third-party marketplace ... Coordinate with operations and supply chain to ensure inventory availability * Optimize:

Dorman Products

Marketplace Manager

Madison, IN

The Marketplace Manager is responsible for owning and growing the company's third-party marketplace ... Coordinate with operations and supply chain to ensure inventory availability * Optimize:

Gavilon

Operations Manager

New Carlisle, IN · On-site

The Operations Manager is responsible for providing operational leadership for the facility to ... in the marketplace using effective space allocation * Schedule and lead all preventative ...

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Marketplace Operations Manager information

What are the key skills and qualifications needed to thrive as a Marketplace Operations Manager, and why are they important?

To thrive as a Marketplace Operations Manager, you need strong analytical skills, experience in operations management, and a background in business or supply chain, often supported by a relevant degree. Familiarity with marketplace platforms, order management systems, and analytics tools like Excel or SQL is typically required. Excellent problem-solving, communication, and leadership skills set top performers apart in this role. These competencies are crucial for optimizing processes, ensuring seamless transactions, and driving the overall success of the marketplace.

What are some common challenges Marketplace Operations Managers face when balancing the needs of buyers and sellers?

Marketplace Operations Managers often encounter the challenge of ensuring a seamless experience for both buyers and sellers, whose interests may sometimes conflict. They must address issues such as order disputes, pricing discrepancies, and fulfillment delays while maintaining trust and satisfaction on both sides. Effective communication, strong problem-solving skills, and data-driven decision-making are essential to balance these needs and keep the marketplace running smoothly. Collaboration with customer support, product, and analytics teams is also key to identifying pain points and implementing scalable solutions.

What is a Marketplace Operations Manager?

A Marketplace Operations Manager is responsible for overseeing the daily operations and performance of an online marketplace, ensuring smooth transactions between buyers and sellers. They manage processes like onboarding sellers, monitoring product listings, resolving disputes, and optimizing customer satisfaction. Their role often involves analyzing data to improve marketplace efficiency, coordinating with cross-functional teams, and implementing strategies to drive growth. This position is vital in maintaining the integrity and success of the marketplace platform.

What is the difference between Marketplace Operations Manager vs Marketplace Analyst?

AspectMarketplace Operations ManagerMarketplace Analyst
ResponsibilitiesOversees platform performance, manages seller relationships, and ensures smooth operationsAnalyzes marketplace data, identifies trends, and provides insights for optimization
Required SkillsOperational management, communication, problem-solvingData analysis, reporting, analytical skills
Work EnvironmentCross-functional teams, vendor interactions, strategic planningData-driven environment, reporting tools, market research
Common UsageUsed by companies managing online marketplaces to oversee daily operationsUsed by analysts to interpret marketplace data and inform decisions

The Marketplace Operations Manager focuses on managing the overall platform performance and seller relationships, ensuring smooth daily operations. In contrast, the Marketplace Analyst concentrates on analyzing data to identify trends and opportunities for optimization. Both roles require analytical skills, but their core functions differ in scope and focus.

What are popular job titles related to Marketplace Operations Manager jobs in Indiana? For Marketplace Operations Manager jobs in Indiana, the most frequently searched job titles are:
What job categories do people searching Marketplace Operations Manager jobs in Indiana look for? The top searched job categories for Marketplace Operations Manager jobs in Indiana are:
What cities in Indiana are hiring for Marketplace Operations Manager jobs? Cities in Indiana with the most Marketplace Operations Manager job openings:
Marketplace Operations Manager jobs near you
Marketplace Manager

Marketplace Manager

Dorman Products

Madison, IN • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 11 days ago

Dorman Products rating

7.7

Company rating: 7.7 out of 10

Based on 44 frontline employees who took The Breakroom Quiz

190th of 527 rated manufacturers

Job description

SuperATV wasn’t born in a boardroom. It started with one mission: build parts that riders can trust. The same hands-on, do-it-yourself mindset still drives everything we do. Our fast paced and casual work environment is highly focused on “Working to Wow” our customers and our community. SuperATV is a premier provider of ATV and UTV accessories, dedicated to enhancing off-road experiences for enthusiasts worldwide. In 2022, SuperATV joined the Dorman team which is publicly traded under the stock ticker DORM. With more than 3,800 employees across 29 different locations and a family of brands that also includes Dorman, Dayton Parts and Eagle Suspension, Dorman reached a revenue of $2.13 billion in 2025.

Everyone who works at Dorman contributes to our success. That means everyone has a unique ability to make an impact on the business, regardless of role and experience. We encourage everyone to bring their authentic selves to work. The freedom to pursue new ideas, offer different perspectives, and grow in your career is fundamental to working at Dorman.

Job Summary

SuperATV wasn’t born in a boardroom. It started with one mission: build parts that riders can trust. The same hands-on, do-it-yourself mindset still drives everything we do. Our fast paced and casual work environment is highly focused on “Working to Wow” our customers, community, and employees.

The Marketplace Manager is responsible for owning and growing the company’s third-party marketplace business, with a primary focus on Amazon Seller Central (3P), but also including eBay and Walmart. This role is a hands-on operator responsible for driving revenue, optimizing listings, managing FBA inventory, and improving overall marketplace performance.

This individual will manage agency partners for paid media execution, lead listing strategy and optimization, and ensure operational excellence across inventory and customer experience. The Marketplace Manager will also lead a small team, including an Amazon Specialist and a Customer Service Representative, to execute day-to-day marketplace activities.

Primary Duties

Marketplace Ownership & Performance

  • Own overall Amazon 3P performance including:
    •  Revenue, margin, and contribution to Marketplace channel goals
    • Traffic, conversion rate, and average order value
  •  Identify:
    •  Growth opportunities across categories, keywords, and assortment
    • Performance gaps across listings, pricing, and content
  • Deliver recurring insights that clearly answer:
    • Where are we growing?
    • Where are we underperforming?
    • What actions will improve performance?

Listing Management & Optimization

  • Oversee product listing lifecycle including:
    • Creation, optimization, and ongoing maintenance
    • Optimization of titles, bullets, A+ content, images, and backend keywords
    • Ensure listings align with brand standards and marketplace best practices
  •  Monitor:
    • Listing health, suppression issues, and compliance requirements
    • Keyword ranking, content effectiveness, and conversion performance
    • Drive continuous improvement in organic visibility and conversion rates

Paid Media & Agency Management

  • Manage external agency responsible for Amazon advertising (SP, SB, SD, DSP)
    • Own:
      • Budget allocation and performance expectations
      • Campaign performance reviews and optimization direction
    • Ensure alignment between:
      • Paid media strategy and organic ranking goals
      • Identify opportunities to improve efficiency (ACOS / TACOS) and scale high-performing campaigns

FBA Inventory & Operational Management

  • Manage FBA inventory planning including:
    • Forecasting, replenishment, and sell-through tracking
  • Monitor:
    • In-stock rates, aged inventory, and storage costs
    • Coordinate with operations and supply chain to ensure inventory availability
  • Optimize:
    • Fulfillment efficiency, inbound shipments, and inventory turns
    • Proactively identify and mitigate risks related to stockouts or excess inventory

Competitive & Market Analysis

  • Conduct ongoing analysis across:
    • Competitive pricing, assortment, and positioning
    • Category trends and keyword performance
    • Customer behavior and conversion drivers
  • Identify:
    • Competitive gaps and opportunities
    • Pricing pressure and promotional trends
    • Provide actionable insights to improve marketplace positioning and performance

Team Leadership & Execution

  • Directly manage:
    • Amazon Specialist (listing execution, catalog management)
    • Customer Service Representative (customer inquiries, feedback management)
  • Establish:
    • Clear KPIs, workflows, and accountability for marketplace operations
    • Ensure high-quality execution across listings, content, and customer experience
    • Drive a culture of ownership, urgency, and data-driven decision making
Education / Experience
  • Bachelor’s degree in Marketing, Business Administration, Ecommerce, or a related field
  • 5+ years of hands-on experience managing Amazon Seller Central (3P required)
  • Proven experience driving growth in Amazon marketplace environments
  • Strong understanding of: Amazon SEO, listing optimization, and ranking factors, Amazon advertising (Sponsored Products, Sponsored Brands, Sponsored Display), FBA inventory management and forecasting.

#LI-NO1

#SuperATV

The US base salary range for this full-time position is $104,300.00 to $130,300.00. This role is also eligible for a bonus. The actual base pay offered to the successful candidate will depend on multiple factors, including but not limited to job-related knowledge and skills, experience, business needs, geographical location, and internal pay equity. Compensation decisions are made based on the specific facts and circumstances of each role and candidate.

As a Dorman US contributor, you (and eligible dependents, as applicable) will have access to medical, dental, vision, basic life insurance, paid time off (sick/vacation), and Paid Parental Leave. U.S. employees are entitled to paid holidays, floating holidays, and paid time off starting in their first year of employment depending on hire date. You are also able to participate in our 401k retirement plan (with company match and profit-sharing) and Discounted Employee Stock Purchase Plan.

Dorman Products is an equal opportunity employer; we value a combination of ideas, perspectives, and cultures at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sex, gender identity, sexual orientation, age, marital status, veteran status, or disability status.  EEO/AA Employer M/F/D/V.  www.DormanProducts.com

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