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Marketplace Navigator Jobs (NOW HIRING)

FEDlogic

Marketplace Navigator Benefits Expert

$52K - $65K/yr

Marketplace Navigator Benefits Expert Location: Remote (with a little travel) Employment Type: Full Time Reports To: Director of Expert Services Position Overview: We are seeking a qualified and ...

Fedcap, Inc.

Temporary Navigator

New York, NY · On-site

$24.04 - $26.45/hr

The Health Advocate/IPA-Navigator will be responsible for outreach to potential applicants ... Educating potential enrollees about the Marketplace and the types of health insurance programs ...

The Fedcap Group

Healthcare Navigator

New York, NY

$24.04 - $26.45/hr

The Health Advocate/IPA-Navigator will be responsible for outreach to potential applicants ... Educating potential enrollees about the Marketplace and the types of health insurance programs ...

The Fedcap Group

Healthcare Navigator

New York, NY · On-site

$24.04 - $26.45/hr

The Health Advocate/IPA-Navigator will be responsible for outreach to potential applicants ... Educating potential enrollees about the Marketplace and the types of health insurance programs ...

The Fedcap Group

Healthcare Navigator

New York, NY

$24.04 - $26.45/hr

The Health Advocate/IPA-Navigator will be responsible for outreach to potential applicants ... Educating potential enrollees about the Marketplace and the types of health insurance programs ...

The Fedcap Group

Healthcare Navigator

Manhattan, NY

$24.04 - $26.45/hr

The Health Advocate/IPA-Navigator will be responsible for outreach to potential applicants ... Educating potential enrollees about the Marketplace and the types of health insurance programs ...

Central Florida Health Care, Inc.

Navigator

Frostproof, FL · On-site

$18.50 - $25.25/hr

Patient Centered Medical Home Navigator Reports to: Health Center Administrator FLSA Status: Non ... In addition, the Polk Health Care Plan, Marketplace Health Exchange applications, and all Sliding ...

Easterseals

Healthcare Navigator

New York, NY

$24.04 - $26.45/hr

The Health Advocate/IPA-Navigator will be responsible for outreach to potential applicants ... Educating potential enrollees about the Marketplace and the types of health insurance programs ...

The Fedcap Group

Healthcare Navigator

Manhattan, NY · On-site

$24.04 - $26.45/hr

The Health Advocate/IPA-Navigator will be responsible for outreach to potential applicants ... Educating potential enrollees about the Marketplace and the types of health insurance programs ...

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How much do marketplace navigator jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for marketplace navigator in the United States is $22.92, according to ZipRecruiter salary data. Most workers in this role earn between $18.99 and $25.00 per hour, depending on experience, location, and employer.

What is a Marketplace Navigator?

A Marketplace Navigator is responsible for guiding buyers and sellers through an online marketplace, ensuring smooth transactions and a positive user experience. They assist with account setup, troubleshoot issues, optimize product listings, and provide insights on best practices for success. This role often involves customer support, data analysis, and strategy implementation to enhance marketplace engagement.

What are the typical daily responsibilities of a Marketplace Navigator?

As a Marketplace Navigator, your day-to-day work often includes monitoring marketplace performance metrics, onboarding and supporting new vendors, optimizing product listings, and resolving issues related to transactions or logistics. You may collaborate frequently with sales, marketing, and customer support teams to improve the overall marketplace experience. Additionally, you'll analyze consumer trends and competitors to recommend adjustments that drive growth and competitiveness. This role offers a dynamic environment where adaptability and proactive communication are key to ensuring smooth marketplace operations.

What are the key skills and qualifications needed to thrive as a Marketplace Navigator?

To thrive as a Marketplace Navigator, you need a solid understanding of e-commerce platforms, digital sales strategies, and marketplace analytics, typically supported by a background in business, marketing, or related fields. Familiarity with tools such as Salesforce, Amazon Seller Central, Shopify, and data analytics software is often required. Excellent communication, problem-solving, and relationship management skills help you successfully engage with both vendors and customers. These competencies ensure effective marketplace operations, foster growth, and enhance the user experience for all stakeholders.

How to become a marketplace navigator from home?

To become a marketplace navigator from home, you should develop strong communication and customer service skills, familiarize yourself with online marketplace platforms, and consider obtaining relevant certifications if available. Many roles require a reliable internet connection, a computer, and the ability to work independently on flexible schedules.
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Marketplace Navigator jobs near you
Infographic showing various Marketplace Navigator job openings in the United States as of August 2026, with employment types broken down into 61% Full Time, 28% Part Time, 1% Temporary, 9% Contract, and 1% Nights. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $47,665 per year, or $22.9 per hour.

Marketplace Navigator Benefits Expert

FEDlogic

Remote

$52K - $65K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 7 days ago

Job description

FEDlogic:
FEDlogic is a people-first benefits navigation company dedicated to helping individuals and families navigate the complex landscape of federal and state benefits. As the only vendor in the country providing unbiased education and advocacy on all federal and state benefits, FEDlogic stands out in its mission to ensure no one misses out on the benefits they are entitled to.
We partner with employers to help their employees and families understand and access federal and state programs. Our experts provide confidential, unbiased guidance that lowers healthcare costs, reduces financial stress, and improves well-being. By bridging the gap between government programs and workplace benefits, FEDlogic delivers meaningful impact for employees while helping employers manage risk, reduce costs, and strengthen their benefits offering.
Job Description
Title: Marketplace Navigator Benefits Expert
Location: Remote (with a little travel)
Employment Type: Full Time
Reports To: Director of Expert Services
Position Overview:
We are seeking a qualified and experienced Healthcare.gov Navigator to assist individuals and families in navigating the Health Insurance Marketplace. The successful candidate will provide education and enrollment assistance to help consumers understand their healthcare options, answer questions, and support the enrollment process. This role requires a deep understanding of the Healthcare.gov system, compassion for underserved populations, and a commitment to improving health outcomes.
Key Responsibilities:
  • Educate individuals and families on Healthcare.gov coverage options, including the benefits and limitations of various plans.
  • Assist clients in navigating the Healthcare.gov platform, explaining the application process and eligibility criteria.
  • Help clients apply for subsidies and other financial assistance programs to lower their insurance costs.
  • Conduct outreach activities to increase awareness of Healthcare.gov and encourage enrollment, especially among underserved communities.
  • Maintain accurate records of all client interactions and ensure compliance with all privacy and data security protocols.
  • Stay up-to-date with Healthcare.gov policies, changes to enrollment periods, and program updates.
  • Participate in community events and information sessions to educate the public on Healthcare.gov and health insurance options.
  • Collaborate with healthcare providers, social services agencies, and other community partners to facilitate enrollment.

Required Qualifications:
  • Minimum of 10 years of direct experience as a Healthcare.gov Navigator or similar role, with a thorough understanding of the Affordable Care Act (ACA) and the Health Insurance Marketplace.
  • Minimum of 3 years of customer service, healthcare navigation, benefits administration, or case management experience.
  • Certification as a Healthcare.gov Navigator (if required by state/federal regulations).
  • Strong knowledge of the enrollment process, subsidy calculations, and healthcare options available on Healthcare.gov.
  • Strong analytical and documentation skills and be detail oriented.
  • Strong writing, communication, and stakeholder engagement skills.
  • Experience working in a fast-paced, service-oriented environment.
  • Prolonged sitting and computer work.
  • Must be able to handle confidential sensitive medical information.
  • Proficiency with Customer Relationship Management systems (i.e. Salesforce and Tableau), workforce management tools, Google Workplace, Slack and minimal usage of Microsoft Office Suite.

Preferred Qualifications:
  • Experience providing benefits counseling, healthcare, eligibility analysis, advocacy or case management.
  • Experience working with vulnerable populations or individuals navigating serious health or financial challenges.
  • Experience coordinating employer-sponsored benefits with federal and state programs.
  • Bilingual (English/Spanish) skills are helpful.
  • Preferred candidates will have great customer service skills and the ability to provide 5 star service.

What we Offer:
  • Flexible remote work environment
  • Paid Time Off (PTO) plus all federal holidays off
  • Comprehensive benefits package with health, dental, vision insurance group term life, short term disability, long term disability and voluntary life plans. Numerous supplemental plans to assist employees.
  • Paid maternity, paternity and adoption leave benefits.
  • Cancer Experts Now - supplemental plan
  • 401(k) retirement plan with matching contributions.
  • Supportive and collaborative work environment.
  • Opportunity to be part of a rapidly growing company dedicated to making a difference in the lives of families.

Travel:
  • Up to 10% travel per year for client meetings and company engagements, both local and occasional out-of-town.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veterans status, or any other characteristic protected by law.
A consumer report and/or investigative consumer report may be obtained for employment purposes in connection with your application for employment.
The pay range for this role is:
52,000 - 65,000 USD per year (Remote (United States))

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