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Marketplace Manager Jobs in Boca Raton, FL (NOW HIRING)

Rarewaves-USA

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Customer Service & Marketplace Support Associate

Coral Springs, FL · On-site

$18.50/hr

Opportunity for growth within operations and marketplace management * Competitive compensation and benefits * Retirement plan with company match * Paid time off & holidays

Open Road Commerce LLC

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General Manager - (RV Parts)

Fort Lauderdale, FL · On-site

$100K - $170K/yr

You'll own TechnoRV end to end: the P&L, our eCommerce storefront, Amazon and Walmart marketplace ... Manage inventory, cash flow, and vendor relationships as volume scales. - Own the RV-show calendar ...

Phoenix Investors

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Insurance Risk Manager

West Palm Beach, FL · On-site

The Insurance Risk Manager will support the overall business by providing high-level risk ... in the insurance marketplace by growing relationships with carriers, brokers, and Phoenix ...

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PhotoDrone.com®

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operations manager

Fort Lauderdale, FL · On-site

$75K - $125K/yr

We are creating an AI-powered marketplace that makes professional drone photography easy to order, schedule, manage, and deliver through a nationwide network of qualified FAA Part 107-certified ...

PhotoDrone.com®

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operations manager

Fort Lauderdale, FL · On-site

$75K - $125K/yr

We are creating an AI-powered marketplace that makes professional drone photography easy to order, schedule, manage, and deliver through a nationwide network of qualified FAA Part 107-certified ...

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All JobsMarketplace JobsMarketplace Manager JobsMarketplace Manager Jobs in Boca Raton, FL

Marketplace Manager information

See Boca Raton, FL salary details

$27K

$59.5K

$107.7K

How much do marketplace manager jobs pay per year?

As of Aug 9, 2026, the average yearly pay for marketplace manager in Boca Raton, FL is $59,463.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,700.00 and $65,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a marketplace manager, and why are they important?

To thrive as a Marketplace Manager, you need a solid background in e-commerce operations, analytics, and digital marketing, often supported by a relevant degree or experience in online retail. Familiarity with marketplace platforms like Amazon, eBay, or Shopify, as well as tools such as Google Analytics and inventory management systems, is typically required. Strong negotiation, communication, and problem-solving skills help you build relationships with vendors and address marketplace challenges effectively. These skills are crucial for optimizing sales, ensuring smooth marketplace operations, and driving business growth in a competitive digital environment.

What is a marketplace manager?

Marketplace Managers are professionals responsible for overseeing and optimizing the operations of an online marketplace, such as Amazon, eBay, or a company's own e-commerce platform. Their duties typically include managing product listings, coordinating with sellers or vendors, analyzing sales data, and implementing strategies to increase sales and customer satisfaction. They also ensure that the marketplace complies with relevant policies, maintains quality standards, and provides a seamless experience for buyers and sellers. Marketplace Managers often collaborate with marketing, sales, and customer service teams to achieve business goals.

What are some common challenges marketplace managers face when balancing the needs of buyers and sellers on a platform?

Marketplace Managers often navigate the delicate balance between ensuring a seamless experience for buyers and supporting sellers to be successful. Challenges can include managing disputes, ensuring product quality, and maintaining fair policies that encourage trust on both sides. Additionally, they work closely with customer service, product, and marketing teams to optimize user satisfaction and marketplace performance, requiring strong communication and problem-solving skills.

What is the difference between Marketplace Manager vs E-commerce Specialist?

AspectMarketplace ManagerE-commerce Specialist
Primary FocusOversees online marketplace operations, vendor relationships, and platform performanceManages online store sales, product listings, and digital marketing strategies
Required SkillsMarketplace platform knowledge, vendor management, analyticsProduct listing, SEO, digital marketing, sales optimization
Work EnvironmentTypically in e-commerce or retail companies managing multiple marketplacesOften in online retail or brand companies focusing on individual e-commerce sites

While both roles operate within the e-commerce industry, a Marketplace Manager primarily manages multiple online marketplaces and vendor relationships, whereas an E-commerce Specialist focuses on individual online store sales and marketing strategies. Understanding these differences helps in choosing the right career path or job search focus.

What are the most commonly searched types of Marketplace jobs in Boca Raton, FL? The most popular types of Marketplace jobs in Boca Raton, FL are:
What job categories do people searching Marketplace Manager jobs in Boca Raton, FL look for? The top searched job categories for Marketplace Manager jobs in Boca Raton, FL are:
What cities near Boca Raton, FL are hiring for Marketplace Manager jobs? Cities near Boca Raton, FL with the most Marketplace Manager job openings:
Marketplace Manager jobs near you
Infographic showing various Marketplace Manager job openings in Boca Raton, FL as of July 2026, with employment types broken down into 85% Full Time, 13% Part Time, and 2% Contract. Highlights an 84% Physical, 2% Hybrid, and 14% Remote job distribution, with an average salary of $59,463 per year, or $28.6 per hour.

Customer Service & Marketplace Support Associate

Rarewaves-USA

Coral Springs, FL • On-site

$18.50/hr

Full-time

Retirement, PTO

Re-posted 16 days ago

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Job description

Rarewaves-USA | Coral Springs, FL

About Rarewaves-USA

Rarewaves-USA is one of the world’s leading online retailers of entertainment and consumer products, offering an extensive catalog of over 1.5 million items including CDs & Vinyl, DVDs & Blu-rays, Books, Games, Consumer Electronics, Apparel, Toys, and Gifts.

Since launching in 2011, we have delivered exceptional service to more than 40 million customers worldwide, and we continue to grow across major marketplaces including Amazon, eBay, and Walmart.

About the Role

We are seeking a dynamic, self-motivated individual to join our Customer Service team. This role is essential to protecting our seller reputation and delivering outstanding customer experiences.

If you thrive in a fast-paced environment, enjoy problem-solving, and take pride in helping customers, we want to hear from you.

Key Responsibilities

Customer Support & Communication

  • Provide best-in-class customer support via email and marketplace messaging
  • Respond promptly and professionally to customer inquiries
  • Deliver solutions that drive satisfaction and retention

Order & Issue Resolution

  • Assist customers with order status, delivery issues, and product inquiries
  • Troubleshoot shipment delays, missing items, and damaged goods
  • Coordinate with operations and logistics teams to resolve issues quickly

Refunds, Returns & Claims

  • Process refunds, credits, and replacements accurately and efficiently
  • Provide clear return instructions and follow through to resolution
  • Support claims, disputes, and negative feedback prevention

Team Collaboration & Workflow Support

  • Collaborate with team members to maintain efficient workflows
  • Identify recurring issues and suggest process improvements
  • Help maintain a high standard of service and response times

What We’re Looking For

✔ 2+ years of customer service or e-commerce support experience
✔ Strong ability to build and maintain positive customer relationships
✔ Excellent written and verbal communication skills in English
✔ Strong problem-solving skills and attention to detail
✔ Positive attitude and adaptability in a fast-moving environment
✔ Coachable, confident, and committed to delivering outstanding service

Preferred:

  • Experience supporting Amazon, Walmart, or eBay customers
  • Familiarity with shipping carriers and delivery troubleshooting

Why Join Rarewaves-USA?

At Rarewaves-USA, we value talent, dedication, and a passion for excellence.

  • Join a growing global e-commerce company
  • Work in a collaborative, fast-paced environment
  • Opportunity for growth within operations and marketplace management
  • Competitive compensation and benefits
  • Retirement plan with company match
  • Paid time off & holidays